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Don’t take your             to the bathroom.
       Introduc)on
to
mobile
analy)cs

Inspira)on

•  Ngmoco
CEO
presenta)on
Neil
Young
“Why

   the
iPhone
has
changed
everything”
at

   WWDC.

 
“Basically,
inside
our
games
is
a
very
powerful
analy)cs

  package.
We
call
it
our
eyes
and
ears.
In
that
I
can
tell
how

  many
Maze
Finger
mazes
you
have
completed,
where
you

  might
get
stuck
in
Topple
–
it
was
level
four,
by
the
way
–

  where
people
touch
the
screen
in
Rolando.”





  Quote
source:
hOp://gamemakers.ngmoco.com/post/142272926/develop‐alan‐yu‐talks‐ngmoco‐app‐store‐and‐the‐rise

There
are
two
ways
to
break
them
up

•  First,
there
are
analy)cs
services
that
are

   focused
on
tracking
a
variety
of
metrics
for

   mobile
websites.

•  The
other
mobile
analy)cs
market
is
focused

   on
tracking
an
assortment
of
metrics
for

   mobile
applica)ons.


•  We’ll
talk
about
both!

How
do
you
choose
which
one
is
best

              for
you?

•  If
you’re
are
just
trying
to
track
traffic
to
a

   mobile
website
or
trying
to
determine
if
you

   need
to
implement
some
sort
of
mobile
site

   on
your
current
site,
you’d
most
likely
choose

   one
of
the
web‐based
analy)cs
solu)ons.

•  If
you’re
trying
to
determine
applica)on
level

   sta)s)cs
then
you’re
most
likely
going
to
want

   to
choose
a
device‐level
analy)cs
solu)on.

Web‐based
Mobile
Analy)cs

Web‐based
mobile
analy)cs

•  There
are
quite
a
few
web‐based
analy)cs

   solu)ons.
I’ve
decided
to
do
a
comparison
of

   three
(found
with
Google)
to
bring
forth

   current
trends
and
commonly
tracked
metrics.

•  I’ve
decided
to
break
these
down
based
on

   price
and
metrics.

The
prices

                                                Price
per
1,000
page
views


                                                   Mobily)cs
     Bango
      Amethon


$1,200




$1,000
                                                                                                   $1,000.00




 $800




 $600


                                    $499.00



 $400



               $250.00
             $250.00

 $200

                    $149.00


                  $79.00


               $49.00


    $0
        0

          0
                    5000
                 10000
                 15000
                  20000
                  25000

    *There
isn’t
a
consensus
in
the
market
regarding
price
currently.
There
are
free
op)ons
if
your
traffic
is
low
enough.


The
metrics

Metrics
                               Bango
                        Amethon
                           Mobily4cs

Bandwidth
(total,
average
 "                                        "                                 "
per
visit,
total
per
file
type)

Hits
(average
per
visit,
              "                            "                                 "
number
of
downloads,
page

view
breakdown)


Visits
(entry
page,
average
           "                            "                                 "
dura)on,
click
paths,
referring

search
engine)


Visitors
(browser
type,
user
 "                                     "                                 "
agent,
opera)ng
system)

Handsets
(make,
model,
                "                            "                                 "
screen
resolu)on)

Mobile
Operator
                       "                            "                                 "
(country
of
origin,
operator

name)


Geo
Loca)on
(country
of
               "                            "                                 "
origin,
RDNS
lookup)

*They
all
offer
the
same
features
at
the
moment.
No
one
company
appears
to
be
leading
the
market
with
beOer
technology
than
another.

A
few
reasons
why
you
might
want
to

implement
mobile
analy)cs
on
your
site.

•  Find
out
which
mobile
plamorms
and
carriers

   or
MNOs
(mobile
network
operators)
are

   visi)ng
your
site
most

•  Track
popular
screen
sizes
and
resolu)ons

•  Determine
loyalty
over
different
geographies

   and
)me
periods.

*
I’ve
no)ced
that
the
popularity
of
iPhones
has
increased
but
this
chart
shows
that
as
of
April
2009
according
to
Gartner
they


have
only
8%
of
the
total
mobile
market’s
handset
sales.
The
people
that
have
iPhones
are
doing
a
lot
more
browsing
of
HTML
sites

than
any
other
mobile
plamorm.



Source:
hOp://metrics.admob.com/wp‐content/uploads/2009/05/admob‐mobile‐metrics‐april‐09.pdf

Targe)ng
a
Mobile
Device


Methods
in
which
to
target
a
mobile

   device
on
your
current
site.

There
are
quite
a
few
methods
to
target

       mobile
devices
on
your
site.

•  WURFL
(Wireless
Universal
Resource
File)

  –  hOp://wurfl.sourceforge.net/

  –  The
WURFL
is
an
XML
file
that
contains
info
about

     features
&
capabili)es
of
many
mobile
devices.

•  Server‐side
detec)on
methods
i.e.
using
PHP

•  Client‐side
detec)on
methods
i.e.
using

   Javascript

A
PHP
Server‐side
Solu)on





Find
the
full
snippet
here:
hOp://snipplr.com/view/17932/serverside‐mobile‐device‐detec)on/

A
Javascript
Client‐side
Solu)on





Find
the
full
snippet
here:
hOp://snipplr.com/view/17933/clientside‐mobile‐device‐detec)on/

Iden)fying
a
mobile
device
using
the

          User‐Agent
header

•  Each
mobile
device
has
its
own
User‐Agent

   header

•  There
are
detec)on
models
such
as
UAProf

  –  With
UAProf,
the
mobile
device
model
and

     manufacturer
name
are
available
inthe
Model

     aOribute
and
the
Vendor
aOribute
of
the

     HardwarePlamorm
component
respec)vely.

Basic
ways
to
differen)ate
Mobile
devices
or

                  User‐Agent
headers

 •    The
word
"nokia"
can
be
found
in
the
User‐Agent
header
of
Nokia
cell
phones.

 •    The
word
"motorola"
or
"mot‐"
can
be
found
in
the
User‐Agent
header
of

      Motorola's
cell
phones.

 •    The
word
"samsung"
or
"sec‐"
can
be
found
in
the
User‐Agent
header
of
Samsung's

      cell
phones.

 •    The
word
"lg‐"
can
be
found
in
the
User‐Agent
header
of
LG's
cell
phones.

 •    The
word
"sonyericsson"
can
be
found
in
the
User‐Agent
header
of
Sony
Ericsson's

      cell
phones.

 •    The
word
"sie‐"
can
be
found
in
the
User‐Agent
header
of
Siemens'
cell
phones.

 •    The
word
"up.b"
or
"up/"
can
be
found
in
the
User‐Agent
header
of
cell
phones

      that
uses
the
Openwave
Mobile
Browser.
The
Openwave
Mobile
Browser
can
be

      found
in
many
cell
phone
models
made
by
a
variety
of
manufacturers
such
as

      Motorola,
Samsung,
LG,
Siemens,
etc.


 •    Note:
UAProf
is
a
more
elegant
way
of
differen)a)ng
manufacturers
of
mobile

      devices.




Source:
hOp://www.developershome.com/wap/detec)on/detec)on.asp?page=userAgentHeader

Device‐level
Analy)cs

Device‐level
mobile
analy)cs

•  Using
the
same
method
previous
(using

   Google),
I’ve
managed
to
round
up
a
few

   device‐level
analy)cs
services
that
I
thought

   were
interes)ng
and
offer
a
nice
set
of

   features.

•  There
are
quite
a
few
available.

•  Most
and
all
of
the
ones
I
found
require
some

   dev
)me
for
installa)on.

A
few
reasons
why
you
might
want
to

implement
mobile
analy)cs
in
your
app

•  Improve
decisions
‐
know
exactly
how,
where,

   when
and
by
whom
an
applica)on
is
used.

•  Learn
what
handsets
and
carriers
your

   applica)ons
run
on.

•  See
user
and
session
data
per
applica)on,
by

   frequency,
dura)on,
loca)on.

•  Track
customized
ac)ons
e.g.
High
scores

   shown

•  Track
crashes
and
applica)on
failures

The
prices

                    Price
per
version
type




                 Pinch
Media
   Flurry
   Motally




$1,000


 $800


 $600


 $400


 $200


    $0



          Community
version


                                    Enterprise
version

The
metrics

Metrics
                                  Pinch
Media
                   Flurry
                              Motally

Users
(total,
new,
unique)
               "                             "                                   "
Ac)ons/Events
(allows
                    "                             "                                   "
customized
callbacks
or

occurrences)


Sessions
()me
per
user,
                  "                             "                                   "
total
session
)me,
session

coun)ng)


Handsets
(make,
model,
                   "                             "                                   "
screen
resolu)on)

Mobile
Operator
                          "                             "                                   "
(country
of
origin,
operator

name)


Geo
Loca)on
(country
of
                  "                             "                                   "
origin,
RDNS
lookup)


*Again,
they
all
offer
the
same
features.
In
my
opinion,
I
would
say
Motally
is
best
of
the
three
for
enterprise
customers
because
they
have
a


pricing
model
in
place.
I’d
rather
not
start
using
a
free
service
and
then
be
told
the
features
I’ve
been
using
are
going
to
cost
x
amount.


The
supported
plamorms

                                                           Pinch
Media

                                                                  0%




              Flurry
                                                                 Android


                                                                                      Blackberry


                                                                 100%

                                                                                      iPhone

       25%
             25%

                                                                                      Java
ME

                                      Android

                                      Blackberry

25%
                           25%
   iPhone

                                      Java
ME
                        Motally

                                                                0%



                                                                                    Android

                                                    50%
                     50%

                                                                                    Blackberry

                                                                                    iPhone

                                                                                    Java
ME

An
example
implementa)on

•  I
chose
to
use
Pinch
Media’s
analy)cs
library

   because
it
was
best
documented.

Steps
to
implement

•  Download
the
library

Steps
to
implement

•  Apply
for
an
applica)on
code
by
submiyng

   your
applica)on
(I
created
a
simple
test
app).

Steps
to
implement

•  Add
the
files
to
your
project

Steps
to
implement

•  Add
required
frameworks

Steps
to
implement

•  Add
the
required
code
to
your
AppDelegate

Steps
to
implement

•  You
can
also
setup
“beacons”
to
fire
unique

   ac)ons

The
 
 
 
 
 



dashboard

To
conclude…

To
end.

•  From
what
I’ve
seen
by
looking
at
6
mobile

   analy)cs
services
is
that
there
is
really
no
one

   that
stands
out
by
offering
metrics
with
the

   “coolness”
features
that
I
was
hoping
to
find.


•  However,
I
was
just
recently
invited
to
join
a

   site
named
PercentMobile

   (percentmobile.com)
and
I
think
they
may
be

   trying
to
get
there.

Don't Take Your Mobile Device To The Bathroom

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