Pervasive IA (IA Summit)
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Pervasive Information Architecture, presentation at the ASIS&T IA Summit 2010, Phoenix

Pervasive Information Architecture, presentation at the ASIS&T IA Summit 2010, Phoenix

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Pervasive IA (IA Summit) Presentation Transcript

  • 1. ASIS&T IA SUMMIT 2010 ANDREA RESMINI & LUCA ROSATI PERVASIVE IA ASIS&T IA SUMMIT 2010     RESMINI & ROSATI :: PERVASIVE IA
  • 2. ASIS&T IA SUMMIT 2010 let's play a game     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/bibliodyssey/303760052 7/sizes/m/
  • 3. ASIS&T IA SUMMIT 2010 CIRCA 1999     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/bibliodyssey/303760052 7/sizes/m/
  • 4. ASIS&T IA SUMMIT 2010 JAMES WANTS TO TRAVEL (Mh. That seems a fun place to be)     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/ihateyou/2905684780/
  • 5. ASIS&T IA SUMMIT 2010 JAMES WALKS (Let's hope the travel agency is open. And remember the hotel)     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/yourdon/3254328961/
  • 6. ASIS&T IA SUMMIT 2010 JAMES TALKS “Well, yes, you could buy a direct flight, but then ...”     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/dan4th/144369022/
  • 7. ASIS&T IA SUMMIT 2010 … AND TALKS “Of course we cannot provide you with a bus card now, but ...”     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/dan4th/144369022/
  • 8. ASIS&T IA SUMMIT 2010 JAMES TRAVELS “Excuse me? I'm looking for the Southern Marketplace? Excuse me?”     RESMINI & ROSATI :: PERVASIVE IA (DOWNTOWN PHOENIX)
  • 9. ASIS&T IA SUMMIT 2010 JAMES IS BACK HOME (Now, where did I put the maps and pictures?)     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/sillygwailo/3320816159/
  • 10. ASIS&T IA SUMMIT 2010 JAMES' USER EXPERIENCE ??? ... user experience @#%! whew! process touch points or obstacles?     RESMINI & ROSATI :: PERVASIVE IA A totally scientific model, 1999
  • 11. ASIS&T IA SUMMIT 2010 CIRCA 2010     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/bibliodyssey/303760052 7/sizes/m/
  • 12. ASIS&T IA SUMMIT 2010 MARIO WANTS TO TRAVEL (Mh. Phoenix. And good prices. Incredible. Gotta go.)     RESMINI & ROSATI :: PERVASIVE IA http://todaysseniorsnetwork.com/
  • 13. ASIS&T IA SUMMIT 2010 MARIO BROWSES (Oh come on! Damn site wouldn't let me buy a bus card?)     RESMINI & ROSATI :: PERVASIVE IA
  • 14. ASIS&T IA SUMMIT 2010 MARIO TRAVELS “Will you pass me that map? No, not the Google maps printout”     RESMINI & ROSATI :: PERVASIVE IA (DOWNTOWN PHOENIX)
  • 15. ASIS&T IA SUMMIT 2010 MARIO IS BACK HOME (Now, where did I put the maps and pictures?)     RESMINI & ROSATI :: PERVASIVE IA Image: Media Heaven Ltd
  • 16. ASIS&T IA SUMMIT 2010 MARIO'S USER EXPERIENCE @#%! whew! user experience process touch points or obstacles?     RESMINI & ROSATI :: PERVASIVE IA A totally scientific model, 2010
  • 17. ASIS&T IA SUMMIT 2010 A GAME OF THE GOOSE *click* talk *click* choose search walk browse save *click* switch RESMINI & ROSATI :: PERVASIVE IA (JACQUES DE VAUCANSON, 1737)
  • 18. ASIS&T IA SUMMIT 2010 … OR A GOOSE IN THE GAME? now, a game is by definition a suboptimal way to achieve a goal     RESMINI & ROSATI :: PERVASIVE IA
  • 19. ASIS&T IA SUMMIT 2010 WE PLAY LIKE THIS     RESMINI & ROSATI :: PERVASIVE IA
  • 20. ASIS&T IA SUMMIT 2010 … AND NOT LIKE THIS     RESMINI & ROSATI :: PERVASIVE IA
  • 21. ASIS&T IA SUMMIT 2010 NOW. do we have to play a tiresome game anytime we engage in complex experiences bridging different media?     RESMINI & ROSATI :: PERVASIVE IA
  • 22. ASIS&T IA SUMMIT 2010 A GAME OF THE GOOSE?     RESMINI & ROSATI :: PERVASIVE IA
  • 23. ASIS&T IA SUMMIT 2010 CIRCA 2019?     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/bibliodyssey/303760052 7/sizes/m/
  • 24. ASIS&T IA SUMMIT 2010 PRANAV WANTS TO TRAVEL     RESMINI & ROSATI :: PERVASIVE IA Pranav Mistry, Sixth Sense demo
  • 25. ASIS&T IA SUMMIT 2010 PRANAV TALKS     RESMINI & ROSATI :: PERVASIVE IA Pranav Mistry, Sixth Sense demo
  • 26. ASIS&T IA SUMMIT 2010 PRANAV BROWSES     RESMINI & ROSATI :: PERVASIVE IA Bruce Branit, World Builder
  • 27. ASIS&T IA SUMMIT 2010 PRANAV TRAVELS     RESMINI & ROSATI :: PERVASIVE IA Pranav Mistry, Sixth Sense demo
  • 28. ASIS&T IA SUMMIT 2010 PRANAV IS BACK HOME     RESMINI & ROSATI :: PERVASIVE IA Pranav Mistry, Sixth Sense demo
  • 29. ASIS&T IA SUMMIT 2010 but the question is: who designs this? and how?     RESMINI & ROSATI :: PERVASIVE IA
  • 30. ASIS&T IA SUMMIT 2010 INFORMATION ARCHITECTURE     RESMINI & ROSATI :: PERVASIVE IA
  • 31. ASIS&T IA SUMMIT 2010 INFORMATION ARCHITECTURE     RESMINI & ROSATI :: PERVASIVE IA
  • 32. ASIS&T IA SUMMIT 2010 INFORMATION ARCHITECTURE     RESMINI & ROSATI :: PERVASIVE IA
  • 33. ASIS&T IA SUMMIT 2010 INFORMATION ARCHITECTURE     RESMINI & ROSATI :: PERVASIVE IA
  • 34. ASIS&T IA SUMMIT 2010 INFORMATION ARCHITECTURE     RESMINI & ROSATI :: PERVASIVE IA
  • 35. ASIS&T IA SUMMIT 2010 INFORMATION ARCHITECTURE RESMINI & ROSATI :: PERVASIVE IA
  • 36. ASIS&T IA SUMMIT 2010 CYBERSPACE “cyberspace is not a place you go to but rather a layer tightly integrated into the world around us”     RESMINI & ROSATI :: PERVASIVE IA (INSTITUTE FOR THE FUTURE)
  • 37. ASIS&T IA SUMMIT 2010 UBIQUITOUS ECOLOGIES products become services or platforms parts of ubiquitous ecologies what does this mean?     RESMINI & ROSATI :: PERVASIVE IA
  • 38. ASIS&T IA SUMMIT 2010 RESMINI & ROSATI :: PERVASIVE IA (UBIQUITOUS SUPERMARKET ECOLOGY)
  • 39. ASIS&T IA SUMMIT 2010 ARTIFACT TO PROCESS we have to move from the design of artifacts to the design of processes     RESMINI & ROSATI :: PERVASIVE IA
  • 40. ASIS&T IA SUMMIT 2010 THIS IS A PROCESS ??? ... user experience @#%! whew! process touch points or obstacles?     RESMINI & ROSATI :: PERVASIVE IA
  • 41. ASIS&T IA SUMMIT 2010 PRODUCT TO EXPERIENCE we have to move from the design of products to the design of experiences     RESMINI & ROSATI :: PERVASIVE IA
  • 42. ASIS&T IA SUMMIT 2010 INTERFACE BECOMES EXPERIENCE we do not design interfaces we do not design single interactions we design cross-media experiences     RESMINI & ROSATI :: PERVASIVE IA
  • 43. ASIS&T IA SUMMIT 2010 HEURISTICS place-making reduction consistency correlation resilience     RESMINI & ROSATI :: PERVASIVE IA
  • 44. ASIS&T IA SUMMIT 2010 GROUNDING place-making reduction consistency correlation resilience     RESMINI & ROSATI :: PERVASIVE IA
  • 45. ASIS&T IA SUMMIT 2010 REFINING place-making reduction consistency correlation resilience     RESMINI & ROSATI :: PERVASIVE IA
  • 46. ASIS&T IA SUMMIT 2010 PLACE-MAKING the capability to help users reduce disorientation and increase legibility and way­finding in digital, physical, and hybrid environments     RESMINI & ROSATI :: PERVASIVE IA
  • 47. ASIS&T IA SUMMIT 2010 PLACE-MAKING     RESMINI & ROSATI :: PERVASIVE IA (GUSTAVE DORE, LE PETIT POUCET)
  • 48. ASIS&T IA SUMMIT 2010 PLACE-MAKING     RESMINI & ROSATI :: PERVASIVE IA
  • 49. ASIS&T IA SUMMIT 2010 RESMINI & ROSATI :: PERVASIVE IA
  • 50. ASIS&T IA SUMMIT 2010 RESMINI & ROSATI :: PERVASIVE IA
  • 51. ASIS&T IA SUMMIT 2010 RESMINI & ROSATI :: PERVASIVE IA
  • 52. ASIS&T IA SUMMIT 2010 PLACE-MAKING     RESMINI & ROSATI :: PERVASIVE IA
  • 53. ASIS&T IA SUMMIT 2010 CONSISTENCY the capability to provide and sustain internal and external, in-context, on-task coherence     RESMINI & ROSATI :: PERVASIVE IA
  • 54. ASIS&T IA SUMMIT 2010 CONSISTENCY two dogs, a seal, an elephant a donkey, a rabbit, a sheep, a skunk two small seals, a penguin, a platypus     RESMINI & ROSATI :: PERVASIVE IA
  • 55. ASIS&T IA SUMMIT 2010 CONSISTENCY     RESMINI & ROSATI :: PERVASIVE IA
  • 56. ASIS&T IA SUMMIT 2010 CONSISTENCY RESMINI & ROSATI :: PERVASIVE IA
  • 57. ASIS&T IA SUMMIT 2010 RESILIENCE the capability of a human­information interaction model to shape and adapt itself to specific users, needs, targets, and seeking strategies     RESMINI & ROSATI :: PERVASIVE IA
  • 58. ASIS&T IA SUMMIT 2010 RESILIENCE     RESMINI & ROSATI :: PERVASIVE IA
  • 59. ASIS&T IA SUMMIT 2010 REDUCTION the capability to reduce the cognitive load and frustration associated with choosing from an ever growing set of information sources, services, and goods     RESMINI & ROSATI :: PERVASIVE IA
  • 60. ASIS&T IA SUMMIT 2010 REDUCTION     RESMINI & ROSATI :: PERVASIVE IA
  • 61. ASIS&T IA SUMMIT 2010 CORRELATION the capability to suggest relevant connections between pieces of information, services, users, and goods to help users achieve explicit goals or stimulate latent needs     RESMINI & ROSATI :: PERVASIVE IA
  • 62. ASIS&T IA SUMMIT 2010 CORRELATION     RESMINI & ROSATI :: PERVASIVE IA
  • 63. 1 ASIS&T IA SUMMIT 2010 as information moves to physical spaces IA is used to design the entire range of shared informational spaces, places, services, and processes     RESMINI & ROSATI :: PERVASIVE IA
  • 64. 2 ASIS&T IA SUMMIT 2010 no artifact stands isolated. all artifacts are connected and related and have to be designed as part of one seamless user experience process     RESMINI & ROSATI :: PERVASIVE IA
  • 65. ASIS&T IA SUMMIT 2010 A CASE STUDY     RESMINI & ROSATI :: PERVASIVE IA (REDESIGN OF THE IA FOR THE OO. RR. SALERNO HOSPITAL, G. LANGONE)
  • 66. ASIS&T IA SUMMIT 2010 THIS IS A PROCESS ??? ... user experience @#%! whew! process touch points or obstacles?     RESMINI & ROSATI :: PERVASIVE IA
  • 67. ASIS&T IA SUMMIT 2010 GETTING PERVASIVE     RESMINI & ROSATI :: PERVASIVE IA (SWIMLANE MODEL FOR PERVASIVE IA)
  • 68. ASIS&T IA SUMMIT 2010 A CASE STUDY RESMINI & ROSATI :: PERVASIVE IA (OO. RR. SALERNO, G. LANGONE)
  • 69. ASIS&T IA SUMMIT 2010 A CASE STUDY RESMINI & ROSATI :: PERVASIVE IA (OO. RR. SALERNO, G. LANGONE)
  • 70. ASIS&T IA SUMMIT 2010 A CASE STUDY RESMINI & ROSATI :: PERVASIVE IA (OO. RR. SALERNO, G. LANGONE)
  • 71. ASIS&T IA SUMMIT 2010 A CASE STUDY     RESMINI & ROSATI :: PERVASIVE IA (OO. RR. SALERNO, G. LANGONE)
  • 72. ASIS&T IA SUMMIT 2010 A CASE STUDY RESMINI & ROSATI :: PERVASIVE IA (OO. RR. SALERNO, G. LANGONE)
  • 73. ASIS&T IA SUMMIT 2010 Thank you Luca Rosati @lucarosati <lucarosati@gmail.com> Andrea Resmini @resmini <ar@fatdux.com> Pervasive IA Book http://pervasiveia.com/     RESMINI & ROSATI :: PERVASIVE IA