2. Rig Veda says …
Excellence unLimited, Rajkot
“Aa No Bhadra Kratavo Yantu Vishwatah”
“Let us receive good thoughts
and ideas from all directions”
means
3. Excellence unLimited, Rajkot
Good ideas are not dependent upon –
• Education
e.g. Kabir, Tulsi, Meera, Narsinh Mehta
or Arya Bhatt did not attend schools,
• Age
e.g. Sant Gyaneshwar died at age of 23,
Adi Sankaracharya and Swami Vivekanand
died at age of 32,
• Physical condition
e.g. Helen Keller was deaf, dumb and blind.
So, let us not shy away from inviting ideas from
young, illiterate/semi-literate and physically weak.
4. Excellence unLimited, Rajkot
Employees’ ideas are very important, as -
• They have real knowledge
because they work at grass root level,
• They encounter the problems
and they have probable solutions,
• They come from different background
hence, management gets another perspective.
5. Excellence unLimited, Rajkot
Inviting and using employees’ suggestions
is very proven and widely adopted mechanism
for improvement since long, all over the world.
6. Excellence unLimited, Rajkot
•The first recorded suggestion program was implemented
in 1770 by the British Navy. It was to give safe way
to express ideas of solders without fear of punishment.
Origins
•The first physical box to collect ideas appeared at
William Denny & Brothers shipyard in Scotland in 1880.
•In 1892, NCR became the first US company to implement
a company-wide suggestion program. The concept was the
'hundred-headed brain', developed by CEO John Patterson.
• Suggestion boxes became popular in the manufacturing
sector in WW II and the post-war years. They became
part of the total quality movement and an integral part
of cost, safety and quality improvement initiatives.
7. Excellence unLimited, Rajkot
International Labour Organisation
promotes this mechanism under
its Factory Improvement Program (FIP).
Government of India, under its
Ministry of Labour and Employment,
through Director General, Factory Advice
Service and Labour Institutes( DGFASLI ),
promotes this, and every year, declares 28
Vishwakarma Rashtriya Purashkars ( VRP ).
Employees’ Suggestion Scheme
10. Excellence unLimited, Rajkot
Helpful voluntary Indian Organisation
•INSSAN is the professional support network dedicated to assisting
organisations to create, maintain and reinforce their
Employees Suggestion Scheme.
•INSSAN is managed by a team of Suggestion Scheme Practitioners
with hands on experience and is the only Indian Professional Body in this field.
•INSSAN works with organisations in all areas of Indian Industry
both in the private and public arena in manufacturing, financial and
services sector, and it maintains close links with sister associations overseas.
•INSSAN operates a country wide consultancy services providing guidance
and advice relating to the implementation and development
of Employee Involvement Programmes.
11. Excellence unLimited, Rajkot
Companies having Suggestion Schemes are office bearers and members,
like Tata Power, M & M, Godfrey Phillips, BPCL, RCF, IPCA Lab., Siemens,
Kansai Narolac, Escorts Tractors, Dalmia Cement, L & T, SAIL, BHEL, ITC,
Munjal Shova, Caparo Engineering, Special Steels, Phillips India, Tata Steel, etc.
Helpful voluntary Indian Organisation
It has three operating Chapters at Delhi NCR, Tamilnadu and Jharkhand,
and a fourth Chapter in Western Region has been recently inaugurated
on 25th
July, 2010, covering Gujarat, Maharashtra, Goa and Madhya Pradesh.
It regularly publishes a Bi-monthly INSSAN Bulletin.
For more information, visit www.inssanorg.com
15. Excellence unLimited, Rajkot
“Suggestion Scheme” is a very methodical tool
Process
Typically, the process involves workers writing their suggestions
on a predefined format and placing it in a box that is easily accessible.
A designated employee empties the box/es regularly, preferably once
a week, and lists all suggestions.
A committee then decides which suggestions to implement and
acknowledges to Suggestor.
Due recognition and rewards are given to suggestors.
16. Excellence unLimited, Rajkot
For value added suggestions -
Format
It should consists of 3 parts –
• What is current method for existing
process,
• What is new improvement suggested,
• What benefit will arise
17. Excellence unLimited, Rajkot
ESS typical
Block Diagram Receiving suggestions
Listing
Screening
Non-useful Semi-useful Useful
ROI & Action plan
Implement & Reward
Further evaluate
19. Excellence unLimited, Rajkot
What is a Suggestion ?
a) Increased Production, Higher Productivity or improvement in Products or
their design;
b) Improvement in methods, machinery, equipment or tools and layouts
process and procedures;
c) Reduction of Costs, wastes or spillage;
d) Reduction in the frequency of idle time or repairs and maintenance of
machinery, equipment or tools;
e) Improvement in working environmental conditions including removal of
hazards to health and possibilities of accidents;
f) Increase in the utility, quality, yield or output of products;
g) Conservation of materials, energy or time in processes or their utilization
for better purpose;
h) Import Substitution;
i) Any suggestion, which is beneficial to the Company.
Any idea / Suggestion related to -
20. Excellence unLimited, Rajkot
What is a not Suggestion ?
Any idea / Suggestion related to -
a) All problems of planning, capital intensive schemes
or works development and management in their sense;
b) Govt. policies and other activities beyond the control of the management;
c) Complaints and grievances, additional facilities / benefits/ amenities;
d) Collective bargaining matters / management policy matters;
e) Suggestions without solution;
f) Suggestion simultaneously initiated by and in line with
the management thinking;
g) Common idea floating around;
h) Routine maintenance and normal services.
21. Excellence unLimited, Rajkot
Measures
“If you want to manage, you have to control.
If you want to control, you have to measure.”
Measurements will show whether you are
efficient and effective in Scheme implementation.
