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DIGITAL ADVERTISING –
TERMS & TERMINOLOGY
Lets get the basics right
What we will and wont cover

                                                      Message




                          Placement




 The scope of this session is to understand the placement choices,
options and rationale, based on campaign objective & target group
What you will learn today
• Types of websites


• Website statistics


• Media metrics


• Types of ad properties
130 mn


Internet universe in India – Comscore September 2012
P-O-E FRAMEWORK
Paid-Owned-Earned Media


 Paid                      Owned                       Earned
media   All forms of       media   Corporate /         media
        advertising – TV           official website,
                                                                PR coverage
        ads, print ads,            specific
        OOH, online ads            microsite


                                   Social media
                                   pages –                      Social media –
        Sponsorships               facebook,                    likes, shares,
                                   twitter, youtube,            comments
                                   etc.

                                   Logo, Tagline,
                                   Communication
                                   assets – TVC’s,
                                   photos, print
                                   ads, etc
TYPES OF WEBSITES &
THE STATISTICS
Traditional media

    Daily newspaper   Niche genre magazines
In the digital world

   Web portal = GEC    Niche website = Auto magazine
Understanding the Statistics – Reach

                   Readers




                              Unique users
    Viewers
Website / Mobile Metrics

          Term                        What does it stand for

                           A unique user is an individual visitor to a
       Unique user
                           Web site

                           Occurs when a users browser requests a
                           web page. A single page view may create
        Page View
                           multiple hits to the server if the page
                           contains multiple elements such as banners.



• Unique users will always be less than or equal to the page views
How do UU’s & PV’s work?




                   1st Page View
UU’s & PV’s




              2nd Page View
UU’s & PV’s




              3rd Page View
Sources of such data
  Website owner
                                        - Unique users
                                        - Page views
                          Web           - Time spent
                      Analytics tool    - Which sections are
                                          more popular
                                        - Sources of traffic


 3rd party audience
 measurement tools
                                            -   Unique users
                                            -   Page views
                           Panel data       -   Time spent
                                            -   Demographic data
How do you read the data?
                                                                          Average
                                         Total Unique      Total Pages               Total Minutes
                      Website                                            Pages per
                                         Visitors (000)   Viewed (MM)                    (MM)
                                                                           Visitor
                  YOUTUBE.COM*              34,299           2,165          63           3,094
                 FACEBOOK.COM               53,498           15,562        291          11,855
                   Yahoo! Sites             40,106           2,725          15          2,615
          Yahoo! India Homepages            23,768            258           11           228
                   Yahoo! Mail              20,598           1,492          72          1,359
                 Yahoo! Cricket              3,800            42            11            28
                The Times of India          12,140            156           13           131
          The Times Of India - Cricket        759              4            5             3
               The Economic Times            4,552            55            12            72
                   GAANA.COM                 2,787            57            21            55
                ZIGWHEELS.COM                2,208            12            6             8
               MAGICBRICKS.COM               1,242            15            12            16
               Rediff.com India Ltd         14,353            778           54           411
                 Indian Railways            11,761            481           41           297
                      Linkedin               9,079            232           26           171
                  FLIPKART.COM               8,149            154           19           107

Source: Comscore August 2012 data
Trend spotting – reading data
Social media metrics




                        It ain’t social if
                       you’re not sharing
                                it
Social media metrics on owned data




                          Channel:
Page: Fans
                          Subscribers
Posts: Likes,
                          Videos: Video views
Comments, Shares
Examples
Making Owned channels work harder
MEDIA METRICS
Internet Advertising

                       Ad




                       Ad
What happens when you see an ad?




                          Every time an ad
                         loads, it counts as
                            1 impression
Interacting with the ad




                           When the user
                          “clicks” on an ad,
                          this is measured
                               as a click
Clicks lead users to advertiser’s website
Media Definitions
Term             Definition

                 An ad impression is reported whenever an individual ad is
Ad impressions   displayed on your website. Different ad formats will display
                 varying numbers of ads

Click            A click is counted when a user clicks on an ad

                 clickthrough rate (CTR) is the number of ad clicks divided by
                 the number of individual ad impressions.
                 Ad CTR = Clicks / Ad impressions
CTR
                 For example, if your ad received 5 clicks out of 1000 ad
                 impressions, your ad CTR would be .5%.
For example

  Booked       Delivered
                               Clicks          CTR
impressions   impressions

 1,000,000     1,000,519        1,021           ?



  500,000       501,009         1,119           ?



 31,000,000    31,100,081      105,491          ?



 What happens to the remaining 99% of the impressions?
Brand Studies




Source: Millward Brown
How does it work?




        Control          Exposed


Source: Millward Brown
How does it work?

                                        Did they see                                           Do the results
                                        the campaign?                                          indicate a difference?

     Exposed*
                                                                                                       Brand Awareness
                                                                                                       Have you heard of the
                                                                                                       following company offering
                                                  YES                                                  this product?


                                                                                                                ∆ +8    47%

                                                                                                      39%
      Control*


                                                     NO

                                                                                                      Control          Exposed



                 * Both groups are random samples from the same population (they are statistically the same people)


Source: Millward Brown
What can a brand study measure?
        Brand Metric        Delta Shift              Observation
         Unaided Brand                    Creatives did a good job aiding with
          Awareness                                       recall

           Aided Brand                    Control Scores at 89, indicate already
            Awareness                            high level of awareness

            Online Ad
                                              Creatives did a good job here
            Awareness

             Message
                                               Stable, no significant shift
            Association

                                               Stable, no significant shift
       Brand Favorability

                                               Stable, no significant shift
        Purchase Intent


Source: Millward Brown
TYPES OF INTERNET ADS
Evolution of paid media




   Content        Search         Share

   90’s             00’s         10’s

 Display         Search Engine   Social Media
Advertising        Marketing     Advertising
Standard ad units
Large format ads
Expandable ads
Skinning
Text ads
Video ads




Note: Not actual page appearance. Background has been dimmed to highlight the ad.
Social media ads
Social Media Ads
Social media metrics
• Impressions – Number of times impressions of your ads were seen
• Reach – Number of unique people who saw your ad.
• Interactions – Any sort of interaction with your ad unit.
• Interaction Rate – Interactions/Impressions
• Video Plays – Number of video starts.
• Video Play Rate – Video Plays/Impressions.
• Actions - If you’re promoting a Page, Actions measures the number of times
  people - liked your Page, liked posts on your Page, commented on your Page
  posts, @mentioned your Page in a status update, checked into your Place, tagged
  your Page in a photo, shared your Page posts, claimed your offer, answered your
  question, followed your question, clicked on the Page post link, viewed the Page
  post photo, viewed the Page post video.
• Daily People Talking About The Page - Daily The number of people sharing
  stories about your page. These stories include liking your Page, posting to your
  Page's Wall, liking, commenting on or sharing one of your Page posts, answering
  a Question you posted, RSVPing to one of your events, mentioning your Page,
  photo-tagging your Page or checking in at your Place (Unique Users)
TARGETING
Do we need targeting options?
Targeting – the objective of media planning


             Youth, 18-           New Nokia
                                     color
                24                accessories




    Male, 25+                    Renault Escala




              Female,              Surf Excel
                                 matic “no soak”
                25+
Types of targeting on display advertising


   Contextual        Demographic      Behavioral
   Advertising       Advertising to   Advertising
   based on          reach a          based on user
   content being     particular       behavior online
   consumed e.g.     demographic      e.g car buyer
   samsung note      TG e.g. female
   II ad on a        25+
   technology site
Contextual targeting
                                  Based on
• Targeting based on context or keywords
                                  keywords
Contextual targeting by site selection
Demographic targeting
• Where all do you remember having given your
 demographic details – age, gender, city, etc.
 willingly?




    Email            Messenger        Social networks
Traditional demographic targeting
Behavioral targeting
• Works best for highly involved product or TG
 categories such as parenting, travel, automobiles




• Behavioral targeting video:
 http://www.youtube.com/watch?v=WPfDN97lEQY
Targeting on the mobile
                              Handset




                          Operating system




                              Cell site




                               More…
MAKING P-O-E WORK
Nike Fuel
Old Spice Super Bowl campaign 2010
Red Bull Stratos
Recommended reading
• Mashable.com: best known for their infographics


• Socialbakers.com: for social specific statistics


• Youtube.com: search for video case studies


• Your facebook timeline
THANK YOU
www.facebook.com/radhikarani

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Digital advertising – terms & terminology

  • 1. DIGITAL ADVERTISING – TERMS & TERMINOLOGY Lets get the basics right
  • 2. What we will and wont cover Message Placement The scope of this session is to understand the placement choices, options and rationale, based on campaign objective & target group
  • 3. What you will learn today • Types of websites • Website statistics • Media metrics • Types of ad properties
  • 4. 130 mn Internet universe in India – Comscore September 2012
  • 6. Paid-Owned-Earned Media Paid Owned Earned media All forms of media Corporate / media advertising – TV official website, PR coverage ads, print ads, specific OOH, online ads microsite Social media pages – Social media – Sponsorships facebook, likes, shares, twitter, youtube, comments etc. Logo, Tagline, Communication assets – TVC’s, photos, print ads, etc
  • 7. TYPES OF WEBSITES & THE STATISTICS
  • 8. Traditional media Daily newspaper Niche genre magazines
  • 9. In the digital world Web portal = GEC Niche website = Auto magazine
  • 10. Understanding the Statistics – Reach Readers Unique users Viewers
  • 11. Website / Mobile Metrics Term What does it stand for A unique user is an individual visitor to a Unique user Web site Occurs when a users browser requests a web page. A single page view may create Page View multiple hits to the server if the page contains multiple elements such as banners. • Unique users will always be less than or equal to the page views
  • 12. How do UU’s & PV’s work? 1st Page View
  • 13. UU’s & PV’s 2nd Page View
  • 14. UU’s & PV’s 3rd Page View
  • 15. Sources of such data Website owner - Unique users - Page views Web - Time spent Analytics tool - Which sections are more popular - Sources of traffic 3rd party audience measurement tools - Unique users - Page views Panel data - Time spent - Demographic data
  • 16. How do you read the data? Average Total Unique Total Pages Total Minutes Website Pages per Visitors (000) Viewed (MM) (MM) Visitor YOUTUBE.COM* 34,299 2,165 63 3,094 FACEBOOK.COM 53,498 15,562 291 11,855 Yahoo! Sites 40,106 2,725 15 2,615 Yahoo! India Homepages 23,768 258 11 228 Yahoo! Mail 20,598 1,492 72 1,359 Yahoo! Cricket 3,800 42 11 28 The Times of India 12,140 156 13 131 The Times Of India - Cricket 759 4 5 3 The Economic Times 4,552 55 12 72 GAANA.COM 2,787 57 21 55 ZIGWHEELS.COM 2,208 12 6 8 MAGICBRICKS.COM 1,242 15 12 16 Rediff.com India Ltd 14,353 778 54 411 Indian Railways 11,761 481 41 297 Linkedin 9,079 232 26 171 FLIPKART.COM 8,149 154 19 107 Source: Comscore August 2012 data
  • 17. Trend spotting – reading data
  • 18. Social media metrics It ain’t social if you’re not sharing it
  • 19. Social media metrics on owned data Channel: Page: Fans Subscribers Posts: Likes, Videos: Video views Comments, Shares
  • 21. Making Owned channels work harder
  • 24. What happens when you see an ad? Every time an ad loads, it counts as 1 impression
  • 25. Interacting with the ad When the user “clicks” on an ad, this is measured as a click
  • 26. Clicks lead users to advertiser’s website
  • 27. Media Definitions Term Definition An ad impression is reported whenever an individual ad is Ad impressions displayed on your website. Different ad formats will display varying numbers of ads Click A click is counted when a user clicks on an ad clickthrough rate (CTR) is the number of ad clicks divided by the number of individual ad impressions. Ad CTR = Clicks / Ad impressions CTR For example, if your ad received 5 clicks out of 1000 ad impressions, your ad CTR would be .5%.
  • 28. For example Booked Delivered Clicks CTR impressions impressions 1,000,000 1,000,519 1,021 ? 500,000 501,009 1,119 ? 31,000,000 31,100,081 105,491 ? What happens to the remaining 99% of the impressions?
  • 30. How does it work? Control Exposed Source: Millward Brown
  • 31. How does it work? Did they see Do the results the campaign? indicate a difference? Exposed* Brand Awareness Have you heard of the following company offering YES this product? ∆ +8 47% 39% Control* NO Control Exposed * Both groups are random samples from the same population (they are statistically the same people) Source: Millward Brown
  • 32. What can a brand study measure? Brand Metric Delta Shift Observation Unaided Brand Creatives did a good job aiding with Awareness recall Aided Brand Control Scores at 89, indicate already Awareness high level of awareness Online Ad Creatives did a good job here Awareness Message Stable, no significant shift Association Stable, no significant shift Brand Favorability Stable, no significant shift Purchase Intent Source: Millward Brown
  • 34. Evolution of paid media Content Search Share 90’s 00’s 10’s Display Search Engine Social Media Advertising Marketing Advertising
  • 40. Video ads Note: Not actual page appearance. Background has been dimmed to highlight the ad.
  • 43. Social media metrics • Impressions – Number of times impressions of your ads were seen • Reach – Number of unique people who saw your ad. • Interactions – Any sort of interaction with your ad unit. • Interaction Rate – Interactions/Impressions • Video Plays – Number of video starts. • Video Play Rate – Video Plays/Impressions. • Actions - If you’re promoting a Page, Actions measures the number of times people - liked your Page, liked posts on your Page, commented on your Page posts, @mentioned your Page in a status update, checked into your Place, tagged your Page in a photo, shared your Page posts, claimed your offer, answered your question, followed your question, clicked on the Page post link, viewed the Page post photo, viewed the Page post video. • Daily People Talking About The Page - Daily The number of people sharing stories about your page. These stories include liking your Page, posting to your Page's Wall, liking, commenting on or sharing one of your Page posts, answering a Question you posted, RSVPing to one of your events, mentioning your Page, photo-tagging your Page or checking in at your Place (Unique Users)
  • 45. Do we need targeting options?
  • 46. Targeting – the objective of media planning Youth, 18- New Nokia color 24 accessories Male, 25+ Renault Escala Female, Surf Excel matic “no soak” 25+
  • 47. Types of targeting on display advertising Contextual Demographic Behavioral Advertising Advertising to Advertising based on reach a based on user content being particular behavior online consumed e.g. demographic e.g car buyer samsung note TG e.g. female II ad on a 25+ technology site
  • 48. Contextual targeting Based on • Targeting based on context or keywords keywords
  • 49. Contextual targeting by site selection
  • 50. Demographic targeting • Where all do you remember having given your demographic details – age, gender, city, etc. willingly? Email Messenger Social networks
  • 52. Behavioral targeting • Works best for highly involved product or TG categories such as parenting, travel, automobiles • Behavioral targeting video: http://www.youtube.com/watch?v=WPfDN97lEQY
  • 53. Targeting on the mobile Handset Operating system Cell site More…
  • 56. Old Spice Super Bowl campaign 2010
  • 58. Recommended reading • Mashable.com: best known for their infographics • Socialbakers.com: for social specific statistics • Youtube.com: search for video case studies • Your facebook timeline