Digital advertising – terms & terminology for FMCG

Radhikarani Sengupta
Radhikarani SenguptaHead, Sales Strategy for Komli Engage
#basics




          1
What will we cover

• Types of websites

• Website statistics

• Media metrics

• Types of ad properties

• Online buying models

• Targeting
P-O-E FRAMEWORK
Paid-Owned-Earned Media


 Paid                                     Owned                                      Earned
media                                     media                                      media
        All forms of advertising – TV             Corporate / official
                                                                                              PR coverage
        ads, print ads, OOH, online ads           website, specific microsite




                                                  Social media pages –                        Social media –
        Sponsorships
                                                  facebook, twitter, youtube, etc.            likes, shares, comments




                                                  Logo, Tagline, Communication
                                                  assets – TVC’s, photos, print
                                                  ads, etc
TYPES OF WEBSITES &
THE STATISTICS
Traditional media

    Daily newspaper   Niche genre magazines
In the digital world

   Web portal = GEC    Niche website = Auto magazine
Understanding the Statistics – Reach

                   Readers




                              Unique users
    Viewers
Website / Mobile Metrics

          Term                        What does it stand for

                           A unique user is an individual visitor to a
       Unique user
                           Web site

                           Occurs when a users browser requests a
                           web page. A single page view may create
        Page View
                           multiple hits to the server if the page
                           contains multiple elements such as banners.



• Unique users will always be less than or equal to the page views
How do UU’s & PV’s work?




                   1st Page View
UU’s & PV’s




              2nd Page View
UU’s & PV’s




              3rd Page View
Sources of such data
  Website owner
                                         - Unique users
                                         - Page views
                           Web           - Time spent
                       Analytics tool    - Which sections are
                                           more popular
                                         - Sources of traffic


  3rd party audience
  measurement tools
                                             -   Unique users
                                             -   Page views
                            Panel data       -   Time spent
                                             -   Demographic data
Trend spotting – reading data
Social media metrics




                        It ain’t social if
                       you’re not sharing
                                it
Social media metrics on owned data




Page: Fans                Channel:
Posts:                    Subscribers
Likes, Comments, Sh       Videos: Video views
ares
Examples
MEDIA METRICS
Internet Advertising

                       Ad




                       Ad
What happens when you see an ad?




                          Every time an ad
                         loads, it counts as
                            1 impression
Interacting with the ad




                          When the user
                          “clicks” on an
                            ad, this is
                          measured as a
                               click
Clicks lead users to advertiser’s website
Media Definitions
Term             Definition

                 An ad impression is reported whenever an individual ad is
Ad impressions   displayed on your website. Different ad formats will display
                 varying numbers of ads

Click            A click is counted when a user clicks on an ad

                 clickthrough rate (CTR) is the number of ad clicks divided by
                 the number of individual ad impressions.
                 Ad CTR = Clicks / Ad impressions
CTR
                 For example, if your ad received 5 clicks out of 1000 ad
                 impressions, your ad CTR would be .5%.
TYPES OF INTERNET ADS
Evolution of paid media




   Browse         Search         Discover

   90’s             00’s         10’s

 Display         Search Engine   Social Media
Advertising        Marketing     Advertising
Standard ad units
Large format ads
Expandable ads
Video ads




Note: Not actual page appearance. Background has been dimmed to highlight the ad.
Skinning
Impact – Logout
Text ads
Social media ads
SOCIAL MEDIA METRICS
Social Media Metrics




                       Engagement
Social Metrics
• Impressions – Number of times impressions of your ads were seen.
• Reach – Number of unique people who saw your ad.
• Interactions – Any sort of interaction with your ad unit.
• Interaction Rate – Interactions/Impressions
• Link Clicks – Number of link clicks
• Link Click Rate – Link clicks/Impressions
• Video Plays – Number of video starts.
• Video Play Rate – Video Plays/Impressions.
• Actions - If you’re promoting a Page, Actions measures the number of times
 people - liked your Page, liked posts on your Page, commented on your Page
 posts, @mentioned your Page in a status update, checked into your
 Place, tagged your Page in a photo, shared your Page posts, claimed your
 offer, answered your question, followed your question, clicked on the Page post
 link, viewed the Page post photo, viewed the Page post video.
SECTION II:
BUYING MODELS
What goes into the digital plan

   Target Group
   Touch points



    Communication


    Reach,
   targeting

                                  Budget
   Call to action
Planning for Web
                              Where?                   How?
                            Mass portals,        Buy impressions
        Reach                                         on CPM
                            ad networks



                          Specialty portals/     Buy impressions
   Niche interest                              on CPM, sponsorships
                               sections



   Be there when            Presence on             SEO, SEM
user is looking for you    Search engines



                            Mass portals,           CPC, CPL
 Leads / Acquisitions     Ad networks, SEM
Buying terminology
• CPM : Cost per 1000 impressions


• CPC : Cost per click


• CPL : Cost per Lead


• CPA : Cost per action / acquisition
Basic formulae

When buying impressions,
Cost = (impressions / 1000) x CPM



When calculating performance of impressions
CTR = (clicks / impressions) x 100
Buying Models
                Allows planner to
                                           Measured in terms of
    CPM         select best performing
                                           Clicks, CTR
                sites and placements


                 Cannot select section
                                           Measured in terms of
                 or placement.
    CPC                                    actual deliveries and
                 Auto-runs based on
                                           cost efficiency
                 inventory availability


                                           Measured in terms of
                Suited for transaction /
  CPL / CPA                                sign-ups achieved,
                sign-up based campaigns
                                           cost efficiency


                                           However usually still
                Long-term branding
Sponsorships                               measured in terms of
                initiatives
                                           Clicks, CTR
TARGETING
Do we need targeting options?
Targeting – the objective of media planning


             Youth, 18-           New Nokia
                                     color
                24                accessories




    Male, 25+                    Renault Escala




                                   Surf Excel
            Female, 25+          matic “no soak”
Types of targeting on display advertising


   Contextual        Demographic      Behavioral
   Advertising       Advertising to   Advertising
   based on          reach a          based on user
   content being     particular       behavior online
   consumed e.g.     demographic      e.g car buyer
   samsung note      TG e.g. female
   II ad on a        25+
   technology site
Contextual targeting
                                  Based on
• Targeting based on context or keywords
                                  keywords
Contextual targeting by site selection
Technology
 Website




                           Gadget
                             ad
Demographic targeting
• Where all do you remember having given your
 demographic details – age, gender, city, etc.
 willingly?




    Email            Messenger        Social networks
Traditional demographic targeting
Behavioral targeting
• Works best for highly involved product or TG
 categories such as parenting, travel, automobiles




• Behavioral targeting video:
 http://www.youtube.com/watch?v=WPfDN97lEQY
Targeting on the mobile
                              Handset




                          Operating system




                              Cell site




                               More…
#thankyou




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Digital advertising – terms & terminology for FMCG

  • 2. What will we cover • Types of websites • Website statistics • Media metrics • Types of ad properties • Online buying models • Targeting
  • 4. Paid-Owned-Earned Media Paid Owned Earned media media media All forms of advertising – TV Corporate / official PR coverage ads, print ads, OOH, online ads website, specific microsite Social media pages – Social media – Sponsorships facebook, twitter, youtube, etc. likes, shares, comments Logo, Tagline, Communication assets – TVC’s, photos, print ads, etc
  • 5. TYPES OF WEBSITES & THE STATISTICS
  • 6. Traditional media Daily newspaper Niche genre magazines
  • 7. In the digital world Web portal = GEC Niche website = Auto magazine
  • 8. Understanding the Statistics – Reach Readers Unique users Viewers
  • 9. Website / Mobile Metrics Term What does it stand for A unique user is an individual visitor to a Unique user Web site Occurs when a users browser requests a web page. A single page view may create Page View multiple hits to the server if the page contains multiple elements such as banners. • Unique users will always be less than or equal to the page views
  • 10. How do UU’s & PV’s work? 1st Page View
  • 11. UU’s & PV’s 2nd Page View
  • 12. UU’s & PV’s 3rd Page View
  • 13. Sources of such data Website owner - Unique users - Page views Web - Time spent Analytics tool - Which sections are more popular - Sources of traffic 3rd party audience measurement tools - Unique users - Page views Panel data - Time spent - Demographic data
  • 14. Trend spotting – reading data
  • 15. Social media metrics It ain’t social if you’re not sharing it
  • 16. Social media metrics on owned data Page: Fans Channel: Posts: Subscribers Likes, Comments, Sh Videos: Video views ares
  • 20. What happens when you see an ad? Every time an ad loads, it counts as 1 impression
  • 21. Interacting with the ad When the user “clicks” on an ad, this is measured as a click
  • 22. Clicks lead users to advertiser’s website
  • 23. Media Definitions Term Definition An ad impression is reported whenever an individual ad is Ad impressions displayed on your website. Different ad formats will display varying numbers of ads Click A click is counted when a user clicks on an ad clickthrough rate (CTR) is the number of ad clicks divided by the number of individual ad impressions. Ad CTR = Clicks / Ad impressions CTR For example, if your ad received 5 clicks out of 1000 ad impressions, your ad CTR would be .5%.
  • 25. Evolution of paid media Browse Search Discover 90’s 00’s 10’s Display Search Engine Social Media Advertising Marketing Advertising
  • 29. Video ads Note: Not actual page appearance. Background has been dimmed to highlight the ad.
  • 35. Social Media Metrics Engagement
  • 36. Social Metrics • Impressions – Number of times impressions of your ads were seen. • Reach – Number of unique people who saw your ad. • Interactions – Any sort of interaction with your ad unit. • Interaction Rate – Interactions/Impressions • Link Clicks – Number of link clicks • Link Click Rate – Link clicks/Impressions • Video Plays – Number of video starts. • Video Play Rate – Video Plays/Impressions. • Actions - If you’re promoting a Page, Actions measures the number of times people - liked your Page, liked posts on your Page, commented on your Page posts, @mentioned your Page in a status update, checked into your Place, tagged your Page in a photo, shared your Page posts, claimed your offer, answered your question, followed your question, clicked on the Page post link, viewed the Page post photo, viewed the Page post video.
  • 38. What goes into the digital plan Target Group Touch points Communication Reach, targeting Budget Call to action
  • 39. Planning for Web Where? How? Mass portals, Buy impressions Reach on CPM ad networks Specialty portals/ Buy impressions Niche interest on CPM, sponsorships sections Be there when Presence on SEO, SEM user is looking for you Search engines Mass portals, CPC, CPL Leads / Acquisitions Ad networks, SEM
  • 40. Buying terminology • CPM : Cost per 1000 impressions • CPC : Cost per click • CPL : Cost per Lead • CPA : Cost per action / acquisition
  • 41. Basic formulae When buying impressions, Cost = (impressions / 1000) x CPM When calculating performance of impressions CTR = (clicks / impressions) x 100
  • 42. Buying Models Allows planner to Measured in terms of CPM select best performing Clicks, CTR sites and placements Cannot select section Measured in terms of or placement. CPC actual deliveries and Auto-runs based on cost efficiency inventory availability Measured in terms of Suited for transaction / CPL / CPA sign-ups achieved, sign-up based campaigns cost efficiency However usually still Long-term branding Sponsorships measured in terms of initiatives Clicks, CTR
  • 44. Do we need targeting options?
  • 45. Targeting – the objective of media planning Youth, 18- New Nokia color 24 accessories Male, 25+ Renault Escala Surf Excel Female, 25+ matic “no soak”
  • 46. Types of targeting on display advertising Contextual Demographic Behavioral Advertising Advertising to Advertising based on reach a based on user content being particular behavior online consumed e.g. demographic e.g car buyer samsung note TG e.g. female II ad on a 25+ technology site
  • 47. Contextual targeting Based on • Targeting based on context or keywords keywords
  • 48. Contextual targeting by site selection Technology Website Gadget ad
  • 49. Demographic targeting • Where all do you remember having given your demographic details – age, gender, city, etc. willingly? Email Messenger Social networks
  • 51. Behavioral targeting • Works best for highly involved product or TG categories such as parenting, travel, automobiles • Behavioral targeting video: http://www.youtube.com/watch?v=WPfDN97lEQY
  • 52. Targeting on the mobile Handset Operating system Cell site More…
  • 53. #thankyou 53

Editor's Notes

  1. Everything is better when your friends are there. Sharing is different now that it was two years ago