2. Territory
Intimate Social
Touching Close 4-7 feet
6-18” Far - 7-12 feet
Personal Public
Close -1½ to 2½ Close - 12-25
feet feet
Far - 2½ to 4 ½ Far - 25 feet or
feet greater
3. Different
Cultures ...
A crowded
culture
What is your
private
space?
4. When you invade my
space
Reactions to an
invasion of your
space
Feel troubled
Get defensive
Become
aggressive
Retaliate
5. Masks We Wear
Public Masks
Public smile
Clothing
Putting on my face
Extended territory
On the road
At work
Can we drop
masks?
6. Jockeying for
position
Inclusive - Non-inclusive
How you include/exclude others in a
group
Parallel body positions
Will position yourselves to relate to each
other
Side by side are neutral
Facing means people are involved
Congruence-incongruence
Groups that imitate each other
7. Looking
How long do you look?
Staring- dehumanizes or challenges
Glances - socially acceptable timing
Appraisal- may indicate interest
Do you look when you talk?
Do you look when you listen?
8. Actions Speak Louder than Words?
‘What often happens in any relationship is that
language itself becomes a mask and a means of
clouding and confusing the relationship. If the
spoken language is stripped away and the only
communication left is body language, the truth
will find some way of poling through. Spoken
language itself is a great obscurer”
Body Language, Julius Fast, MJF books, 1970.
Language
9. Misinterpretation =
Trouble??
Lost business
Lack of animation = lack
of interest?
US tendency to get right
to business
10. Troubles
Conflict with
peers
• Different work styles
• Wrong assumptions
