PPMA 2013 Annual Seminar

1. PPMA Annual Seminar Friday 19th April 2013
Charisma to drive performance
Nikki Owen, Charisma and Engagement Expert, Audience with Charisma Limited

2. Research and
Testing
✤ 2663 organisations globally
✤ 5 years at The Globe with
hundreds senior managers
✤ Wide range of business sectors
and job functions
✤ Comprehensive measurement
criteria

3. KPIs Average Results
✤ Confidence +29%
✤ Respected +25%
✤ Frustration - 22%
✤ Difficult people +20%
✤ Engagement +19%
✤ Worried -18%

4. Power of
Charisma
✤ Improves performance by 60%
✤ Increases engagement by 23%
✤ Attracts and retains talent
✤ Healthier and less stressed
✤ Increases resilience

5. Definition
✤ You can’t teach charisma with
behaviours
✤ Engagement is an emotional
reaction/response
✤ Being authentic is vital when
influencing others
✤ Introverts can be just as
charismatic

6. A Cellular
Approach
✤ Survival or Growth
✤ Environment signals
✤ Cell gate closes
✤ Long term survival kills

7. Maslow
✤ Survival creates ‘walls’
✤ The Choking Effect
✤ Appears as resistance
✤ Powerless victims
✤ Best approach - create safety
and support

9. Energy
✤ Cranfield Research 1997
✤ LOW ENERGY: survival,
depressed, ill, stressed,
negative, tired, disengaged
✤ HIGH ENERGY: growth,
happy, positive, healthy, high
impact, empowered, engaged

10. The Big Apple
Experiment
✤ Based on Masaru Emoto
research and hypothesis
✤ Demonstrates the impact of
survival and disengagement
✤ 88% success rate
✤ Anyone can do this experiment

12. Impact of
Survival
✤ Conscious vs Unconscious -
watch your filters!
✤ Thoughts Emotions
✤ Broadcasting Frequency
✤ “When we can’t change a
situation, we are challenged to
change ourselves.”

13. “One man’s
charisma changed
my life.”
Developing your charismatic potential will
move others from a mindset of survival to one
of growth.