Imagining Future Urban PAIN CONSULT Concept design workshop Challenges A Dialogic Design Workshop Peter Jones, OCAD University Sept 12, 2012
Imagining Canada’s Future 2030Social Sciences & Humanities Research Council• Across Canada - 6 Regional panel sessions OCADU led with York, Ryerson, UOIT, Windsor• Based on large foresight / scan project “Shaping Tomorrow” 3500 trends, 70K insights, initial set > 200 trends• We proposed a focused panel on a well-framed issue to derive challenges in response to a single major trend: Urbanization• 18 members selected from S. Ontario for STEEP/CI + diversity Requisite Variety
Requisite VarietySampling approach based on Ashby’s systems principle• STEEP CI Criteria: Social, Technology, Economy, Ecology, Political, Culture / Intellect• Diversity: Age cohort, Academic, Professional, ethnicity, gender• Smaller groups that meet stricter stakeholder criteria• Invested in the future problem, sufficient care, action
Structured Dialogic Design• “Co-laboratory of Democracy” approach – Strongly democratic• Multi-staged, progressive reasoning process• Cogniscope software (Root Cause Mapping)• Multi-Facilitated• Canonical, rigorous• Guides dialogue toward effective action• Employed as action research• Well published in social & systems literatures
Democratic - For complexity & power• Cyprus Reunification Dialogues (1990 – 2011) EU project for Israeli-Palestinian dialogues• WHO Elimination of Lymphatic Filariasis Partners, Clinicians, Villagers & Pharma from multiple agencies (1999)• Transnational Indigenous Leaders Dialogue on Globalization: 40 Indigenous leaders from Americas and New Zealand & experts• US Forest Service - Forest Service Priority Setting (2003)• Alternative Energy Future Planning, Northwest Energy Efficiency Alliance
Diagnosing Problematique 1Deliberative co-created design of 2an envisioned social system 3
Resolves Groupthink• “When concurrence-seeking becomes so dominant in a cohesive in- group that it tends to override realistic appraisal of alternative courses of action. (Janis, 1971)• Spreadthink: Unable to reach any genuine consensus, or even majority view toward component aspects of a complex issue• Clanthink: When like groups maintain concurrence within group• Linkthink: When people “link” like ideas in concurrenceWarfield: “Facilitators who try to bring groups to a consensus without the aid ofsome methodology that resolves the difficulties caused by Spreadthink may wellbe driving the group to Groupthink, and thus helping to arrive at a decision thatlacks individual support and, usually, lacks substance.
Triggering Question Triggering Question“In the face of increasing urbanization worldwide, what futurechallenges do we anticipate for Southern Ontario, now through 2030?"Clarify the meaning, and co-create the TQ so we own it as a group.
Generation Triggering Question“In the face of increasing urbanization worldwide, what futurechallenges do we anticipate for Southern Ontario, now through 2030?"Your response: Write 3 challenge statements on single sheet.Short phrase that distills the essence of a complex problem as a challengeNot a solution “create alternative transportation systems”Or an outcome “Better regional government”Pair up & workshop all 3, & refine. Then read one each in turn.Write your chosen challenge (or 2) one per sheet and post.
Rapid Clarification Triggering QuestionRead one challenge, in turn around circle.Questions for clarification – quickly – taken in thisround.
Clustering Challenges Triggering QuestionGroup of 4-5 – Go to wall & cluster together / name categoriesGroup 1 - 5 MinutesGroup 2 – 4 MinutesGroup 3 – 3 MinutesGroup 4 – 2 MinutesBased on Delphi & iterative refinement.
Voting Triggering QuestionMark an X on up to 3 different challengesOrder challenges in cluster by votes.
Scenarios Triggering QuestionMake 5 DIVERSE groups of 5-6Each group selects one item from each category. You can copy!Construct at least one scenario describing the future relationship of thesechallenges, their co-evolution together & their possible resolutions.Position sheets in a narrative orderSketch images of the possible relationships, influences, outcomesPresent each in 5 min rapid round