Five minute guide to Enterprise Search

1. 74%
Reduced time
for search
1.5%
Improved user
productivity
5MINUTEGUIDE:
ENTERPRISE SEARCH
HOW STRONG IS YOUR ABILITY TO SEARCH ACROSS KEY CONTENT
MARKET OVERVIEW
FOR MORE INFO, VISIT:
PERFICIENT.COM/PARTNERS/GOOGLE
200+
ENGAGEMENTS
10+
PRE-BUILT INTEGRATION
CONNECTORS
35+
FORTUNE 500 CLIENTS
8QUALIFIED DEPLOYMENT
SPECIALISTS
The amount of data structured and unstructured is driving companies to incorporate enterprise search.
Companies know that knowledge workers that have search tools are more productive and satisfied.
Despite the importance of searching across repositories to improve productivity and knowledge worker satisfaction, many companies rely on their ECM
vendor or other search tools within repositiories. This means each tool has a different login, different taxonomy, and different presentation of search
results. Enterprise search is the solution to connect these tools and have a “Google-like” search within the firewall.
*examples of unstructured information include any information/data that is not in a database or data model such as email archives, social media content, sound, image files, and document repositiories
• Magic Quadrant for Enterprise Search, Gartner. 16 July 2014. Whit Andrews, Hanns Koehler-Kruener
• Why Search matters: Quantifying the Business Value of Google search Appliance Solutions, IDC July 2014 David Schumbehl & Randy Perry
• AIIM Industry Watch Search and Discovery - exploiting knowledge, minimizing risk, AIIM 2014
DISPARATE CONTENT STORES
AND ONLY BASIC SEARCH TOOLS43%
HAVE UNIFIED SEARCH ACROSS
DEPARTMENTAL CONTENT7%
HAVE SEARCH TOOLS WITHIN
DISCRETE REPOSITORIES39%
HAVE ENTERPRISE SEARCH
CORPORTATE WIDE11%
11%
411%
ROI generated,
payback in 7.9 months
TOP USE CASES
SEARCH GOALS & ROI
WHY PERFICIENT
Commerce Customer Service Contact
Centers & Support
Legal InquiriesPartner Sites
Reduced cost of
business operations
1.4%
Increased revenue
Governance & Compliance R&D Engineering
Processes
Sales & MarketingCorporate Intranet & HR Websites