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1. CORE Clearway Optimization Report to Executives Sample Scientific

4. 80% Maintenance 20% New Cost Reduction Keep Business Up & Running End User Productivity Customer Connection Competition Technology Change Regulatory Compliance Security Business Results & New Value

6. PCs managed per IT FTE 100 200 300 400 700 0 Organization 500 600 Avg PC’s per/IT FTE IT Labor/PC Source: IDC data analyzed by Microsoft 2006 20% 60% 20% 76 $1,320 172 $580 442 $230 Basic Standardized Rationalized

9. Business Productivity Infrastructure Unified Communications Collaboration Enterprise Content Management Enterprise Search Business Intelligence Basic Standardized Rationalized Dynamic

10. Based on the assessment tool completed by Sample Scientific's team, we were able to: • Compare your infrastructure against industry best practices and the latest IT research; • Detail how you compare to your peer group; • Measure the effectiveness of your current infrastructure in platform agnostic terms; • Prioritize your IT investments to help your organization thrive and continue to grow. The results show that by Sample Scientific's Business Productivity has been currently assessed as follows: Business Productivity Infrastructure Optimization Basic Standardized Rationalized Dynamic Collaboration √ Unified Communication √ Enterprise Content Management √ Business Intelligence √ Enterprise Search √

11. Comparing Sample Scientific to similar organizations within Other industry, located in United States, and 100-199 PCs in size, Sample Scientific's Business Productivity Infrastructure compares to peers as follows: Business Productivity Infrastructure Optimization - Comparison

12. The value of advancing Business Productivity Infrastructure in all capability areas assessed as part of this analysis is estimated to generate total value of: From: $1,339,086 To: $1,704,292 (Source: All value estimates based on Alinean, Inc. analysis)

13. Total respondents = 317 in the Other industry, 3029 located in the United States, and 222 with 100-199 PCs (all prior respondents to this assessment).

14. Total respondents = 317 in the Other industry, 3029 located in the United States, and 222 with 100-199 PCs (all prior respondents to this assessment).

15. Question Response Collaborative Workspaces & Portals Can the end-users collaborate on documents in collaborative workspaces that provide document/content locking to prevent concurrent editing, overwriting and versioning capabilities? No Are the collaborative workspace tools in this company integrated with the desktop productivity tools such as their email, word processing, spreadsheets, etc? No Do end-users and IT have control for collaborative workspace provisioning, policies and permissions using the company's collaborative workspace platform? No Does the organization have one or more portals centrally controlled, managed, and monitored by IT as part of one infrastructure for accessing information as well as people and role information? No Does the organization offer collaboration tools that support the ability for end users to disconnect from corporate network, locally operate (offline) on shared collaboration workspace or portal content, reconnect and automatically synchronize back to corporate collaborative workspace/portal environment? No Does the organization's portal infrastructure provide role-based targeting capabilities? No Does the organization offer capabilities such as wikis, blogs and RSS feeds that are integrated with desktop productivity tools and that are integrated as part of the organization's single productivity infrastructure? No Does the organization provide the ability to securely share information and collaborate with external partners, vendors and/or customers, leveraging existing collaborative workspace and portal infrastructure -- allowing for collaboration activities to occur between users whether they are inside or outside of the organization's infrastructure? No

16. Question Response Does the Collaborative workspace and portal infrastructure enable both IT and end users to build, edit and track collaborative process workflows? No Is rich information about people and their expertise (self-reported and/or corporate-generated) available on the organization's standardized, single collaborative workspaces and portals infrastructure? No Can IT integrate LOB data with read/write capabilities (such as CRM data or financial data) into the collaborative workspace and portal infrastructure and make it available to appropriate end users? No Does the organization have the ability to securely share information and collaborate with trusted external partners, leveraging existing collaborative workspaces and portal infrastructure and not relying on incorporating users external to the organization into a single user directory service? No Does the organization offer a collaboration infrastructure that permits collaboration activities (document collaboration, workflow participation, etc) to occur via collaboration tools regardless of connectivity (online/offline), device (notebook, PDA, Smartphone, etc) or data type (structured and unstructured data) all while leveraging integrated (include voice?), data and presence as part of integrated productivity infrastructure? No Has the portal environment, which is deployed on an organization's existing, productivity infrastructure, evolved from having content available for users to find, peruse and consume to being Portals that deliver rich, targeted, meaningful information to users based on learned intelligence of interests, search history and professional network, and while offering advanced social computing capabilities offered as part of the existing infrastructure? No Does the organization offer capabilities such as wikis, blogs and RSS feeds that are integrated with desktop productivity tools and that are integrated as part of the organization's single productivity infrastructure? No

17. Collaboration solutions help information workers easily find and share information, communicate with the right people at the right time, and effectively utilize mobile devices, the Internet and desktop productivity tools. Collaboration solutions offer organizations: • A complete, inclusive set of tools and services for information workers to help them get more work done faster and at less expense. • Tools for document sharing, workflow creation, enterprise search, real-time communications, e-mail, and business productivity. These tools work together out of the box, with no complex or expensive integration required. • User access to critical data from the desktop, a Web browser, or a mobile device all using a consistent, and familiar interface. This increases user productivity and cuts wasted time. • Electronic records management tools that can help reduce compliance overhead and expense. • Easier and less expensive deployment and management to reduce IT overhead costs for providing a complete collaboration environment.

18. The value of advancing Collaboration from a basic level to standardized is estimated to generate in annual value: From: $423,623 To: $539,157 (Source: All value estimates based on Alinean, Inc. analysis)

19. Sample Scientific was compared in Unified Communications Optimization (including Messaging, Instant Messaging and Presence, Conferencing, Voice, and Convergence) against 317 respondents in the Other industry, 3026 respondents located in the United States, and 221 respondents with 100-199 PCs. For Unified Communications, Sample Scientific scored a basic level of Optimization, while other peer survey respondents scored as follows: Unified Communications Basic Standardized Rationalized Dynamic Messaging √ Instant Messaging/Presence √ Conferencing √ Voice √ Quality of Service √

20. Total respondents = 317 in the Other industry, 3026 located in the United States, and 221 with 100-199 PCs (all prior respondents to this assessment).

21. Total respondents = 317 in the Other industry, 3026 located in the United States, and 221 with 100-199 PCs (all prior respondents to this assessment).

22. Sample Scientific's Responses for Unified Communications Question Response Messaging Does this company have an email and calendaring solution with AV/AS/anti-phishing protection and disaster recovery capabilities? No Does this company's email solution provide secure remote online and offline access to rich email client functionality inside and outside the firewall? Yes Does your email platform support setting and managing email policies at the organizational level to meet your organization’s email retention and protection requirements? Yes Does this company have an email and calendaring solution anti-spam and multi-layer (perimeter/cloud, server and client) anti-virus and anti-phishing protection with business continuity capabilities? Yes Does your email solution support advanced capabilities that facilitate archiving, journaling, encryption, policy enforcement at the user level? No Do more than 50% of your information workers have access to e-mail, calendaring, contacts using mobile devices? No

23. Question Response Instant Messaging/Presence Does the organization have an enterprise-wide, secure and IT-managed instant messaging infrastructure that leverages the company's unified directory? No Has the company enabled rich integrated presence information within desktop productivity applications such as Word, Excel, Outlook etc? No Does this organization have rich integrated presence enabled in LOB applications? No Conferencing What is the nature of the web conferencing capability in the organization? IT Standardized Hosted Usage with Document Sharing

24. Question Response Voice What is the nature of the company's phone infrastructure? Legacy TDM PBX, traditional phones, no integration with desktop applications Does the company offer voice mail retrievable from individual user's phones or remotely? Yes Is voice mail integrated into unified inbox, along with e-mail and faxes, and accessible from the standard client, for 20% or more of your information workers? No All Has your organization fully converged its communications network and data infrastructure on a software-based platform, with communications integrated into your line of business processes across your value chain? No

25. Question Response Quality of Service Are this company's branch offices and remote workers (e.g. home office/teleworkers) connected to the central communications infrastructure, so that they have access to company directories, share the same dial plan etc.? No Are they enabled to use the same rich media communications (e.g. videoconferencing) as central staff? No Are such rich media communications over restricted connections such as T1/DSL/cable protected by advanced QoS technology to ensure that they work reliably? No Are such connections secured by VPNs? No

26. Quick access to communications from a single inbox and a single set of communications and collaboration tools enables people to be more informed and productive. Unified Communications solutions can help organizations: • Manage and secure their messaging infrastructure. • Communicate from within the applications and workflows they are already using. • Simplify how people work together • Increase productivity through pervasive messaging, voice, instant messaging, and conferencing capabilities.

27. The value of advancing Unified Communications from a basic level to standardized is estimated to generate in annual value: From: $375,142 To: $477,454 Must be at level across all sub-capabilities in order to achieve level for capability. (Source: All value estimates based on Alinean, Inc. analysis)

28. Sample Scientific was compared in Enterprise Content Management Optimization (including Documents and Records Management, Web Content Management and Forms) against 315 respondents in the Other industry, 3001 respondents located in the United States, and 208 respondents with 100-199 PCs. For Enterprise Content Management, Sample Scientific scored a basic level of Optimization, while other peer survey respondents scored as follows: Enterprise Content Management Basic Standardized Rationalized Dynamic Documents & Records Management √ Web Content Management √ Forms √

29. Total respondents = 315 in the Other industry, 3001 located in the United States, and 208 with 100-199 PCs (all prior respondents to this assessment).

30. Total respondents = 315 in the Other industry, 3001 located in the United States, and 208 with 100-199 PCs (all prior respondents to this assessment).

31. Sample Scientific's Responses for Enterprise Content Management Question Response Documents & Records Management Have key departments consolidated content in local drives and file shares into departmentally managed repositories? Yes Does this company have framework and tools to centrally manage distributed repositories and content metadata? No Can the company directly collect metadata and manage workflow from documents and e-mails using embedded forms? No Does this company use XML schema-based documents? No Does this company have automated tools for performing policy based retention, archiving and holds of records (HR policies, contracts, e-mails)? No Can requisite departments and users use desktop tools to author standards-based documents such as SPL for pharmaceutical labels, XBRL for financial analysis, or other enterprise-defined standards? No

32. Question Response Web Content Management Does this company have a managed environment for authoring web content with a multi-tier staging and production environment for running web sites? Multiple authoring tools Forms Does this company have web based or rich client forms to collect data and drive associated workflows? No Are the web and rich client based forms used in this company integrated with LOB systems and defined processes? No Do the users in this company have offline and mobile access to electronic forms? No Does the company have a single forms and workflow orchestration engine for both internal workflows and inter-company workflows (e.g. expense reports, Inventory orders, hardware requisition, customer complaint and feedback forms etc)? No

33. The Microsoft ECM solution helps organizations protect and manage content. The ECM solution can help organizations: • Quickly find and reuse needed information. • Protect sensitive business information from unauthorized use. • Facilitate structured and collaborative creation of documents. • Better comply with government regulations. • Reduce legal risk caused by improperly retained content • Hold records required during legal discovery. • Quickly author and publish content. • Maintain branding across all Web sites. • Reduce the cost of managing multiple sites in multiple languages. • Gain process efficiency by automating manual tasks. • Gather and validate business-process input data from multiple channels with a single form. • Rapidly develop, deploy, and manage electronic forms solutions.

34. The value of advancing Enterprise Content Management from a basic level to standardized is estimated to generate in annual value: From: $197,515 To: $251,383 Must be at level across all sub-capabilities in order to achieve level for capability. (Source: All value estimates based on Alinean, Inc. analysis)

35. Total respondents = 317 in the Other industry, 3026 located in the United States, and 222 with 100-199 PCs (all prior respondents to this assessment).

36. Total respondents = 317 in the Other industry, 3026 located in the United States, and 222 with 100-199 PCs (all prior respondents to this assessment).

37. Sample Scientific's Responses for Business Intelligence Question Response Performance Measurement Does this company have database-sourced scorecards for key departments and functional areas? No Does everyone in the company have access to scorecards which are tied to corporate objectives? Yes Does the company have automated tools and processes for budgeting, planning, forecasting? Yes Do report-users have advanced graphical and visualization capabilities - such as geographical maps? No Reporting and Analysis Does the IT department create and centrally manage parameterized reports for business owners? No Does the company use analytical tools such as Excel, as a front-end for functional analysis (e.g. HR, marketing, sales etc)? Yes Can the end-users build, define, subscribe and schedule their own reports within a centrally managed environment? No

38. Question Response Reporting and Analysis Does the company provide predictive analytical capabilities such as data-mining to find patterns in data? No Does the company have the ability to embed reporting within a business process? No Data Warehousing Does the company have ETL packages (Extract, Transform and Loading) instead of custom code to load subject/functional data mart? No Does the company have a centralized and managed data warehouse? No Does the company use automated ETL tools (Extract, Transform and Loading) for designing, implementing and maintaining their data-warehousing environment? No Does the company have the ability to do business activity monitoring or BI within a business process automation? No

39. Reporting, analysis, scorecards, data mining, and data warehousing are a few of the business intelligence solutions that are improving business insight and driving business performance. Business Intelligence solutions can help organizations: • Control IT costs by providing a single business intelligence framework that is easier for IT professionals to manage than disparate programs located in different departments. • Improve collaboration and the quality of decisions by making information throughout the organization available to people at all levels. • Reduce the need for training employees by providing them with BI functionality within the familiar and intuitive Microsoft Office interface. • Give people an in-depth view into business operations through an integrated set of analytic applications, scorecards, dashboards, reports, analysis, data mining, data warehousing, and other BI technologies. • Assist managers to plan and forecast work by presenting a single, common overview of a company's business processes across departments.

40. The value of advancing Business Intelligence from a basic level to standardized is estimated to generate in annual value: From: $195,240 To: $248,488 Must be at level across all sub-capabilities in order to achieve level for capability. (Source: All value estimates based on Alinean, Inc. analysis)

41. Total respondents = 317 in the Other industry, 3024 located in the United States, and 221 with 100-199 PCs (all prior respondents to this assessment).

42. Total respondents = 317 in the Other industry, 3024 located in the United States, and 221 with 100-199 PCs (all prior respondents to this assessment).

43. Sample Scientific's Responses for Enterprise Search Question Response Does the company have standards for both desktop and server-side search? No Does the company have a single index and a standardized approach to provisioning new data sources in their search infrastructure? No Does the company enable search for LOB applications, advanced people search (e.g. locating skills and people connections)? No Does the company have a unified search experience across desktop, server and internet search? No Does the company enable search for LoB Apps, advanced People search (e.g. Locating skills and people connections)? No Does the company have a combination of a federation and index based search infrastructure? No Does the company offer a single way to access all information in their organization driven by search? No Does the company offer search capabilities pervasively embedded into key business applications and offer capabilities for information navigation driven by search? No Does the company have a unified taxonomy or metadata infrastructure for all key business data integrated into their search infrastructure? No

44. Enterprise search technologies help streamline the management of information and processes. An Enterprise Search solution can help organizations: • Find the hidden experts within: Enterprise Search uses advanced technology to mine the undocumented information and relationships within an organization, helping staff to find subject matter experts through a simple search interface. • Reach into business data: Using powerful business data connectors, including out of the box support for both Siebel and SAP, users can search for business answers from core systems. • Improve security, scalability, manageability and support. From the ability to deploy and manage Windows Desktop Search clients centrally, through to the filtering of search results to respect the security applied to information indexed in your enterprise, Microsoft has built the products and services to support search in a way that reduces the burdens of your IT staff, respects security, and can scale to meet your needs whether you have an emerging business or a large corporate network. • Search the desktop and beyond: Use the power of the desktop to find content, people, information regardless of the data source.

45. The value of advancing Enterprise Search from a basic level to standardized is estimated to generate in annual value: From: $147,565 To: $187,811 (Source: All value estimates based on Alinean, Inc. analysis)

46. 1. Review IO white papers and customer case studies to learn more about the benefits and value of IO. http://www.microsoft.com/optimization/default.mspx 2. Request that a Partner or Microsoft representative contact you regarding your IO Assessment and the next steps. http://www.clearwaypartners.com/Default.htm 3. Take the Application Platform Optimization Assessment.