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Digital Communication
and Social Media Trends
for 2011
#1
     Social Commerce

     The growth of electronic commerce, consumer trust and
     social media use will consolidate even more the social
     commerce. Buying and selling of goods and services on
     the web become more influenced by social media and
     use them as a platform.
#2
 Market Research and Analysis

     More and more internet users. This great mass of
     individuals who can express themselves have transformed
     the web and social media in a large laboratory of market
     research. Companies and politicians realized this in 2010
     with several initiatives of Social Media Monitoring. In
     2011, the chances increase and the practices will be
     diversified.
#3
 More ad platforms

     In addition to AdWords, Yahoo and platforms of major
     Brazilian portals, social media will gain space and budget
     with advertising revenue. Facebook's platform and its
     more refined targeting will force the Brazilian market to
     improve. The ad platform and analytics of Twitter will do
     the same for the microblog.
#4
 Screens of all sizes

     The continuing trend of proliferation of screens
     continues. Desktops, notebooks, netbooks, cellphones,
     smartphones, tablets, digital totems and the integration
     of it all: big companies, agencies and producers already
     produce in various formats by default.
#5
 Apps and Saas

     The union of applications (both mobile and the social
     media) to the business model Software as-a-service is
     gaining ground in the country. The convenience of such
     applications and increasing income of Brazilians are
     creating a viable market for developers.
#6
 Co-Creation and Customization

     The concept of the prosumer (producer + consumer) no
     longer refers, as in previous years, only to
     communications and media. The literate users in digital
     communication are emitters but are now also producers
     directly or indirectly. They give opinion, co-produce or
     specify every detail of unique products for personal
     consumption.
#7
 True Measurement

     The role of the measurement of communication
     campaigns and reputation will grow. The false belief in
     the difficulty of measuring digital communication in
     social media is declining.
#8
 Performance and Competition

     The so called badgefication of social media is a trend of
     use of competition resource. Developers have realized
     these dynamics for years, with competitions on who has
     more friends, fans or followers. The Foursquare
     popularized the use of badges to make the competitions
     among users more fun and complex.
#9
 Segmentation

     With the maturing of the market in digital
     communications and social media, the term "social media
     analyst" (that never said much), will be less frequent.

     On one hand, the understanding of the integration of
     platforms will create more multi-environments
     professionals, on the other hand the growth of the digital
     market will also require experts in specific tasks.
#10
  More investment

  The share of investment in digital platforms still
  represents less than 10%, but increases with solidity.
  Some large companies dare and show that investments of
  up to more than 50% in digital are successful.
+ Read more:
(english)
- Social Media Metrics

(portuguese)
- Social Commerce
- Comércio Social e Facebook como plataforma de compras
- Monitoramento e Comportamento do Consumidor
- Plano de Mensuração em Mídias Sociais
- Ferramentas de Mensuração e Análise
- Mensuração de Mídias Sociais baseadas em Geolocalização
- Netnografia: antropologia aplicada ao estudo de comunidades online
- Co-criação, Crowdsourcing e Social Commerce
- Mídias Sociais e Mercado de Trabalho
- Mercado da Comunicação Digital e Mídias Sociais


                                                                                                   Images:
                                                                                      http://migre.me/2U2sb;
    * Click to view the portuguese version of this   http://www.watblog.com/tag/market-research; http://en-
    presentation / Clique para ver a versão em
                                                      us.nielsen.com/forms/thank_you_report/Understanding-
    português dessa apresentação
                                                        the-Value-of-a-Social-Media-Impression-A-Nielsen-and-
                                                              Facebook-Joint-Study; www.everystockphoto.com
+ Content:
      www.papercliq.com.br
 www.twitter.com/papercliq
 www.papercliq.com.br/blog
                               [
www.slideshare.net/papercliq




                                   Tel.: 55 71 30131432
                                   Av. Tancredo Neves – Ed. Esplanada Tower, 939 – Sala 403
                                   – Caminho das Árvores | CEP 41.820-021 | Salvador, Bahia, Brazil

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Digital Communication and Social Media Trends for 2011

  • 1. Digital Communication and Social Media Trends for 2011
  • 2. #1 Social Commerce The growth of electronic commerce, consumer trust and social media use will consolidate even more the social commerce. Buying and selling of goods and services on the web become more influenced by social media and use them as a platform.
  • 3. #2 Market Research and Analysis More and more internet users. This great mass of individuals who can express themselves have transformed the web and social media in a large laboratory of market research. Companies and politicians realized this in 2010 with several initiatives of Social Media Monitoring. In 2011, the chances increase and the practices will be diversified.
  • 4. #3 More ad platforms In addition to AdWords, Yahoo and platforms of major Brazilian portals, social media will gain space and budget with advertising revenue. Facebook's platform and its more refined targeting will force the Brazilian market to improve. The ad platform and analytics of Twitter will do the same for the microblog.
  • 5. #4 Screens of all sizes The continuing trend of proliferation of screens continues. Desktops, notebooks, netbooks, cellphones, smartphones, tablets, digital totems and the integration of it all: big companies, agencies and producers already produce in various formats by default.
  • 6. #5 Apps and Saas The union of applications (both mobile and the social media) to the business model Software as-a-service is gaining ground in the country. The convenience of such applications and increasing income of Brazilians are creating a viable market for developers.
  • 7. #6 Co-Creation and Customization The concept of the prosumer (producer + consumer) no longer refers, as in previous years, only to communications and media. The literate users in digital communication are emitters but are now also producers directly or indirectly. They give opinion, co-produce or specify every detail of unique products for personal consumption.
  • 8. #7 True Measurement The role of the measurement of communication campaigns and reputation will grow. The false belief in the difficulty of measuring digital communication in social media is declining.
  • 9. #8 Performance and Competition The so called badgefication of social media is a trend of use of competition resource. Developers have realized these dynamics for years, with competitions on who has more friends, fans or followers. The Foursquare popularized the use of badges to make the competitions among users more fun and complex.
  • 10. #9 Segmentation With the maturing of the market in digital communications and social media, the term "social media analyst" (that never said much), will be less frequent. On one hand, the understanding of the integration of platforms will create more multi-environments professionals, on the other hand the growth of the digital market will also require experts in specific tasks.
  • 11. #10 More investment The share of investment in digital platforms still represents less than 10%, but increases with solidity. Some large companies dare and show that investments of up to more than 50% in digital are successful.
  • 12. + Read more: (english) - Social Media Metrics (portuguese) - Social Commerce - Comércio Social e Facebook como plataforma de compras - Monitoramento e Comportamento do Consumidor - Plano de Mensuração em Mídias Sociais - Ferramentas de Mensuração e Análise - Mensuração de Mídias Sociais baseadas em Geolocalização - Netnografia: antropologia aplicada ao estudo de comunidades online - Co-criação, Crowdsourcing e Social Commerce - Mídias Sociais e Mercado de Trabalho - Mercado da Comunicação Digital e Mídias Sociais Images: http://migre.me/2U2sb; * Click to view the portuguese version of this http://www.watblog.com/tag/market-research; http://en- presentation / Clique para ver a versão em us.nielsen.com/forms/thank_you_report/Understanding- português dessa apresentação the-Value-of-a-Social-Media-Impression-A-Nielsen-and- Facebook-Joint-Study; www.everystockphoto.com
  • 13. + Content: www.papercliq.com.br www.twitter.com/papercliq www.papercliq.com.br/blog [ www.slideshare.net/papercliq Tel.: 55 71 30131432 Av. Tancredo Neves – Ed. Esplanada Tower, 939 – Sala 403 – Caminho das Árvores | CEP 41.820-021 | Salvador, Bahia, Brazil