1. OpenERP for
IT Services companies
Smile
Community, Customers and Partners Summit,
Brussels 2012

2. IT services companies market
● Large market
● All around the world
● Thousands of companies
● Different sizes (and different needs)

3. OpenERP natively fits with "small" IT
Service companies
● CRM & Sale
○ services and software licences
● Purchase
○ materials and subcontracting missions
○ quid for assets ?
● Project & Billing
○ timesheet and project planning
○ billing from timesheets or project tasks

4. Our customer case
● A large IT Consulting multi-company
○ > 1000 consultants (=users)
○ 10 companies
○ A unique accounting and sales administration
service
○ > 100M€ turnover in 2010

5. Specificities for a large company
● Ease of Use
○ No training possible for consultants => it must be
intuitive! (demo)
● Performance
○ ~200 concurrent users => it must be fast!
● Business Processes Automatisation
○ Automatic billing from monthly cutoffs
○ Automatic calculation of turnover for next periods
○ Automatic generation for cross purchase/sale orders
between the companies of the group
=> it must be automated!

6. Specificities for a large multi-company
● Billing in multi-company
○ A sales administrative must be able to validate any
invoice of any subsidiary => we adapt fields.property
○ Billing "on behalf of" to promote a unique trademark
○ Automatic Intercompany Billing & Cash Transfers
● Accounting in multi-company
○ Automatic provisions for charges, etc.
● Analytic in multi-company
○ Multi-axis analytic accounting / forecasting / budgeting
(> 30 axis)
○ Automatic complex distribution

7. Modules releases
● Functional Addons (http://apps.openerp.com/?text_search=smile )
○ Smile Multi-company Billing / On behalf of
○ Smile Analytic Period / Forecasting
○ Smile Analytic / Budget Multi-Axis
○ Smile Workdays
○ Smile Action Trigger
○ Smile Import / Export
○ Smile SSO / Access Control
○ ...
● Web Matrix Widget (https://github.com/Smile-SA/smile_matrix_widget )