5. Service Desks
Standard features:
– “Projects” Service DeskS→
– “Issues” Incidents or Requests→
– “Notifications” Open Chatter→
– “Project visibility” private second→
level support teams
– “Automated actions” →
automate your workflows
7. Improved security RULES
EMPLOYEES: can
create and edit
in state “new”
TEAM MEMBERS:
SEE any PROJECT
document
Project
managers:
access limiTed
to own projects
PROJECT USERS:
CAN EDIT IN ANY
STATE