Alain Escaffre, Darcy Carrié, and Mariana Cedica present real-word examples of how Nuxeo CMF provides case management solutions for large scale businesses and organizations.

1. Nuxeo CMF A framework for Case Centric applications Alain Escaffre Darcy Carrié Mariana Cedica

2. Introducing Case Management

3. Use Case 1: Car Insurance - Incident claim YES NO

4. Use Case 2: RFP management

5. What are the differences between our 2 Use Cases ? Case 1 (insurance) is business specific while Use Case 2 (RFP) is generic and horizontal Workers are not the same Workflows are different

6. What is similar between our 2 Use Cases ? Both have a custom lifecycle, beginning and end Different documents are stored but always the same type. Documents from various support : office documents, emails, fax … Dates, deadlines and meetings are part of each process Both cases have a global workflow, with the possibility of modifications and exceptions

9. CAP includes all the common features to manage documents and navigate inside the content repository : CMF based on Nuxeo Content Application Platform (CAP) Locking 1.0, 2.0, 2.1 Versioning and Preview and Annotations

12. Nuxeo CMF : Mailbox Mailboxes support delegation management Mailboxes can be functional or personal Mailboxes receive distributed cases

13. Nuxeo CMF : Content routing 1 - End users can set up Advanced Workflows from the UI 2 - Case will follow simple routes, parallel, conditional, fork, merge, that define a scheduling of steps … 4 – Using Automation, Studio user can configure new kind of Steps with business logic. 3 - A step has a type, each type of step will do something on the case: distribute, create a task… ?

15. Demo time !

21. Thank you!