SlideShare a Scribd company logo
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How reduced its email
Opt-out rate by 39.2%
~ a case study ~
Sometimes your subscriber journey
ends abruptly…
CASE STUDY OF
…when he just
decides to stop
consuming your
emails…
CASE STUDY OF
…and hits
UNSUBSCRIBE
CASE STUDY OF
How can we create
at the tipping point?
factor
CASE STUDY OF
Higher
rates
of email subscribers
Challenge
CASE STUDY OF
India’s premier online lingerie store
Our Client
CASE STUDY OF
Email Consultants at netCORE came up with a clever idea
to help Zivame reduce subscriber opt-out rate
by 39.2%
CASE STUDY OF
“netCORE’s Frequency Management tool
assisted us in keeping our customers happy
and reducing opt-outs significantly by 39.2%
Aashish Kumar
Marketing Manager,
Zivame.com
Here’s how..
CASE STUDY OF
#1 Show what they’ll be missing out
SALE
PREVIEW
SALE
UPDATES LATEST
TRENDS
CASE STUDY OF
#2 Allow subscribers to choose the
frequency of receiving emails
1 2 3
CASE STUDY OF
Customized Unsubscribe landing page
that we created for Zivame..
CASE STUDY OF
CASE STUDY OF
The results
Reduction in Subscriber Opt-out rate by 39.2%
CASE STUDY OF
Before
Unsubscribe rate
0.51%
After
Unsubscribe rate
0.31%
Increase retention
with opt-downs
instead of opt-outs
CASE STUDY OF
Quick
Tip
“
CORPORATE OFFICE
8th Floor, Peninsula Towers, Peninsula Corporate Park, Lower Parel (W), Mumbai - 13
Email: sales@netcore.in Phone: +91 22 6178 2222 | Missed Call: 022 6155 0888
BRANCHES
New Delhi | Chennai | Bengaluru | Hyderabad | Gandhinagar | Pune

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