Sunshine 2.0

Sunshine 2.0:Open and Interactive
Steven Clift
Executive Director
E-Democracy.org

Government by Day, Citizen by Night

Sunshine 2.0
Vision. Demand. Goals. Measures. …for Local Democracy Online

Government Online – PewInternet.org
April 2010 report brings fresh data:
48% of internet users have looked for information about a public policy or issue online with their local, state or federal government
46% have looked up what services a government agency provides
41% have downloaded government forms
35% have researched official government documents or statistics
33% have renewed a driver’s license or auto registration
31% use online platforms such as blogs, social networking sites, email, online video or text messaging to get government information
23% participate in the online debate around government policies or issues, with much of this discussion occurring outside of official government channels.

Framing Indicators(with examples)
Help us shape them.
Early “big ten” draft available.

1. What government wants to tell us.

A home page says 1,000 words.
Minneapolis wants so:
Share news it has decided is important
Highlight “results”
Use social media
Provide non-English information
Promote services strongly
Minneapolis must:
Post salaries of top three paid employees for 90 days on home page

2. What government must tell us. What we feel we need to know.
“public=online”? – Transparency campaign by the Sunlight Foundation
Accountability information.

Timely Access to Information
Key e-service –e-alerts so you can ACT on information before it is too late!

Public Meetings On-Demand
Linked video, documents
Also see PublicMeetings.Info

Reusing Data – Personalized to You

Budgets and Spending
South Carolina state agencies must put spending information online
Comptroller promoting local government efforts

3. What we want to tell government
Communication. Understanding the “will of the people” in government.

Contact Me!
Old and new clash online – “Current agendas are posted in front of City Hall in King Plaza on the elevator walls …”

Sorting Policy Input from Service Queries
Menlo Park, CA
“Community Engagement Feedback”
Both citizen and government can track responses

4. What we need to “hear” from each other publicly in the context of government decisions
Imagining online public spaces and hearings?

Great Councilmember Page, But Disconnected from Two-way

Tip Toe in the Facebook
Real-names giving some governments confidence to create Facebook Pages with open comments
Why not elsewhere?

5. Community collaboration, problem-solving, and inclusive engagement

This page left intentionally blank.
Let’s make this happen.

Democracy Home Page
Let’s be citizen-centric online in government.

Democracy Home Page
How process works, effective participation
Decision-making information
Who represents you?
Good tools for elected officials
Local laws and rules
Local elections
Budgets, spending, and taxes
Accountability
Ethics, Freedom of Information, Transparency data, your rights, etc.

Democracy “Home”
AskBristol.org – A world leading local e-democracy city (UK)

Democracy “Home”
Palo Alto giving it a try with “Know Zone”
Secrecy image?

Next Generation Local Democracy Features
More examples!

Gathering Public Input
Santa Cruz – UserVoice
Amherst – Localocracy
Manor “Labs” Texas

Freedom of Information Requests
UK WhatDoTheyKnow.com shares results online

Deep Transparency
E-mail sent to all Palo Alto City Council members before meetings
Data sets in Washington DC

Really Deep Transparency
Post-Communist Estonia appreciates “public=online”
Tallinn’s Document Register, National X-Road provides secure access to private data held on you

Community-wide Support for Democracy Online
Webinar preview:
http://e-democracy.org/webinars

Locals Online
What are the media, community groups, active citizens and others doing to foster and support local democracy online?
What can “communities” themselves do to address public challenges and address social needs if they have the online tools?
See recent “Neighbors Online” report from PewInternet.org and Locals Online community.

The “default” local online news commenting experience is …
Most people see, expect public conflict.Sharp contrast with private social networking.

“The most democratizing aspect of the Internet is the ability of people to organize and communicate in groups.”- Steven Clift in “Democracy is Online” article published by Internet Society, 1998

Neighbors Online – PewInternet.org
27% of American adult Internet users (or 20% of adults overall) use “digital tools to talk to their neighbors and keep informed about community issues.”
14% read a blog dealing with community issues at least once in the last year
13% exchanged emails with neighbors about community issues
7% say they belong to a community e-mail list (more women)
6% communicated with neighbors by text messaging on cell phones
5% joined a social network site group connected to community issues
3% followed neighbors using Twitter
Read full report
Lower income, Latino, rural need to be included
Analysis on E-Democracy.org blog.

CC:, E-Lists, Placeblogs, Social Nets
CC: E-mail
The simple sheet of paper passed around at National Night Out …
E-mail Discussion Lists
E-Democracy.org, Google/YahooGroups, DC nhoods, Brooklyn parents
Placeblogs
Cornerstone of “citizen journalism” online, sometimes “watch dog” protest sites
Local Social Networks
Facebook Pages/Groups, Ning Sites, etc.

City Hall
Local Media
Coverage
Personal
Networks
“Secondary
Networks”e-mail forwards
Civil Society
Creating Public Space - Issues Forums
Ctizen #1
Arts Group
City Councilor
Mayor
Reporter
Candidate
New Resident
Issues Forum
GroupServer e-mails posts web view
Citizens
Local Biz
Subscribe once
Commitment secured
Post via e-mail/web
Librarian
Citizen 500
Advocacy Group
Neighborhood Leader
Police
Forum Manager

Neighbor Issues Forums Stories
Somali community – 20 missing youth to crosswalks
“Little Mekong” and BoaLee’s lessons
Powderhorn Cinco de Mayoviolence
Community garden
Chickens in Bemidji
Leech Lake Native American majority rural forum
Inclusion evaluation in progress:http://e-democracy.org/inclusion

Many Purposes
Meet
Communicate
Socialize
Share Information, Contacts, Advice
Support Neighbors
Exchange Opinions
Media Accountability
Community News
Announce/Invite
Organize
Collaborate
Problem-solving
Build bridges/Inclusion
Influence Government

Conclusion
The real e-revolution starts with your small group exercise.

Further Information
As part of Participation 3.0 we are:
Convening and working to “move the field”
Plotting a “Locals Online” roll call webinar
Working with League of Women Voters on “Sunshine 2.0” guide for local evaluation of govs online support for democracy
Working with OpenPlans.org on “DemocracyMap”
Really pushing inclusion in online civic engagement
Developing next generation partnership proposals by 4Q
Steven Clift
clift@e-democracy.org
@democracy on Twitter
612-234-7072
Links
http://blog.e-democracy.org
http://e-democracy.org/p3
http://stevenclift.com
Slides also available from:
http://www.slideshare.net/netclift

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Sunshine 2.0

by Steven Clift

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Sunshine 2.0

by Steven Clift

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