Sunshine 2.0
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Sunshine 2.0



Local government and community democracy online presentation to national League of Women Voters convention.

Local government and community democracy online presentation to national League of Women Voters convention.



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    Sunshine 2.0 Sunshine 2.0 Presentation Transcript

    • Sunshine 2.0:Open and Interactive
      Steven Clift
      Executive Director
    • Government by Day, Citizen by Night
    • Sunshine 2.0
      Vision. Demand. Goals. Measures. …for Local Democracy Online
    • Government Online –
      April 2010 report brings fresh data:
      48% of internet users have looked for information about a public policy or issue online with their local, state or federal government
      46% have looked up what services a government agency provides
      41% have downloaded government forms
      35% have researched official government documents or statistics
      33% have renewed a driver’s license or auto registration
      31% use online platforms such as blogs, social networking sites, email, online video or text messaging to get government information
      23% participate in the online debate around government policies or issues, with much of this discussion occurring outside of official government channels.
    • Framing Indicators(with examples)
      Help us shape them.
      Early “big ten” draft available.
    • 1. What government wants to tell us.
    • A home page says 1,000 words.
      Minneapolis wants so:
      Share news it has decided is important
      Highlight “results”
      Use social media
      Provide non-English information
      Promote services strongly
      Minneapolis must:
      Post salaries of top three paid employees for 90 days on home page
    • 2. What government must tell us. What we feel we need to know.
      “public=online”? – Transparency campaign by the Sunlight Foundation
      Accountability information.
    • Timely Access to Information
      Key e-service –e-alerts so you can ACT on information before it is too late!
    • Public Meetings On-Demand
      Linked video, documents
      Also see PublicMeetings.Info
    • Reusing Data – Personalized to You
    • Budgets and Spending
      South Carolina state agencies must put spending information online
      Comptroller promoting local government efforts
    • 3. What we want to tell government
      Communication. Understanding the “will of the people” in government.
    • Contact Me!
      Old and new clash online – “Current agendas are posted in front of City Hall in King Plaza on the elevator walls …”
    • Sorting Policy Input from Service Queries
      Menlo Park, CA
      “Community Engagement Feedback”
      Both citizen and government can track responses
    • 4. What we need to “hear” from each other publicly in the context of government decisions
      Imagining online public spaces and hearings?
    • Great Councilmember Page, But Disconnected from Two-way
    • Tip Toe in the Facebook
      Real-names giving some governments confidence to create Facebook Pages with open comments
      Why not elsewhere?
    • 5. Community collaboration, problem-solving, and inclusive engagement
    • This page left intentionally blank.
      Let’s make this happen.
    • Democracy Home Page
      Let’s be citizen-centric online in government.
    • Democracy Home Page
      How process works, effective participation
      Decision-making information
      Who represents you?
      Good tools for elected officials
      Local laws and rules
      Local elections
      Budgets, spending, and taxes
      Ethics, Freedom of Information, Transparency data, your rights, etc.
    • Democracy “Home” – A world leading local e-democracy city (UK)
    • Democracy “Home”
      Palo Alto giving it a try with “Know Zone”
      Secrecy image?
    • Next Generation Local Democracy Features
      More examples!
    • Gathering Public Input
      Santa Cruz – UserVoice
      Amherst – Localocracy
      Manor “Labs” Texas
    • Freedom of Information Requests
      UK shares results online
    • Deep Transparency
      E-mail sent to all Palo Alto City Council members before meetings
      Data sets in Washington DC
    • Really Deep Transparency
      Post-Communist Estonia appreciates “public=online”
      Tallinn’s Document Register, National X-Road provides secure access to private data held on you
    • Community-wide Support for Democracy Online
      Webinar preview:
    • Locals Online
      What are the media, community groups, active citizens and others doing to foster and support local democracy online?
      What can “communities” themselves do to address public challenges and address social needs if they have the online tools?
      See recent “Neighbors Online” report from and Locals Online community.
    • The “default” local online news commenting experience is …
      Most people see, expect public conflict.Sharp contrast with private social networking.
    • “The most democratizing aspect of the Internet is the ability of people to organize and communicate in groups.”- Steven Clift in “Democracy is Online” article published by Internet Society, 1998
    • Neighbors Online –
      27% of American adult Internet users (or 20% of adults overall) use “digital tools to talk to their neighbors and keep informed about community issues.”
      14% read a blog dealing with community issues at least once in the last year
      13% exchanged emails with neighbors about community issues
      7% say they belong to a community e-mail list (more women)
      6% communicated with neighbors by text messaging on cell phones
      5% joined a social network site group connected to community issues
      3% followed neighbors using Twitter
      Read full report
      Lower income, Latino, rural need to be included
      Analysis on blog.
    • CC:, E-Lists, Placeblogs, Social Nets
      CC: E-mail
      The simple sheet of paper passed around at National Night Out …
      E-mail Discussion Lists, Google/YahooGroups, DC nhoods, Brooklyn parents
      Cornerstone of “citizen journalism” online, sometimes “watch dog” protest sites
      Local Social Networks
      Facebook Pages/Groups, Ning Sites, etc.
    • City Hall
      Local Media
      Networks”e-mail forwards
      Civil Society
      Creating Public Space - Issues Forums
      Ctizen #1
      Arts Group
      City Councilor
      New Resident
      Issues Forum
      GroupServer e-mails posts web view
      Local Biz
      Subscribe once
      Commitment secured
      Post via e-mail/web
      Citizen 500
      Advocacy Group
      Neighborhood Leader
      Forum Manager
    • Neighbor Issues Forums Stories
      Somali community – 20 missing youth to crosswalks
      “Little Mekong” and BoaLee’s lessons
      Powderhorn Cinco de Mayoviolence
      Community garden
      Chickens in Bemidji
      Leech Lake Native American majority rural forum
      Inclusion evaluation in progress:
    • Many Purposes
      Share Information, Contacts, Advice
      Support Neighbors
      Exchange Opinions
      Media Accountability
      Community News
      Build bridges/Inclusion
      Influence Government
    • Conclusion
      The real e-revolution starts with your small group exercise.
    • Further Information
      As part of Participation 3.0 we are:
      Convening and working to “move the field”
      Plotting a “Locals Online” roll call webinar
      Working with League of Women Voters on “Sunshine 2.0” guide for local evaluation of govs online support for democracy
      Working with on “DemocracyMap”
      Really pushing inclusion in online civic engagement
      Developing next generation partnership proposals by 4Q
      Steven Clift
      @democracy on Twitter
      Slides also available from: