Social media, technology and open government


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Robin J Phillips spoke with the National Forum for Black Public Administrators at their annual convention in Phoenix in March 2011.

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  • The video in slide No. 7 seems to have been disabled by YouTube on request of EMI. Here’s a short version of the same video that you may be able to use. Social Media revolution
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  • Robin, talk about the demise of mainstream media here.
  • # Under "Sharing," you will find the "Allow Video Responses" options. * To require your approval for each video response, choose "Yes, with Approval." * To allow video responses without approval, select "Yes, Automatic." * To turn video responses off, select "No."
  • Robin, contrast what is happening at private industry (theory of Wikinomics) and government
  • Robin, contrast what is happening at private industry (theory of Wikinomics) and government
  • Social media, technology and open government

    1. 1. National Forum for Black Public Administrators (NFBPA) <br />Social Media and Technology<br />By Robin J Phillips, Managing Editor, <br />The Reynolds Center for Business Journalism<br />
    2. 2. Robin J Phillips About Me<br />25 years in the news game<br />Experience in print, magazines, wire services, online<br />Deputy business editor, Newsday, The Arizona Republic<br />Community news manager,<br />Small Business Editor, BusinessWeek Online <br />Business Editor, The Record of Hackensack (N.J.) <br />Co-founder, #wjchat, weekly online web journalism discussion<br />Co-founder of Perfect Moment Project<br />Web Managing Editor, The Reynolds Center for Business Journalism<br />
    3. 3.
    4. 4.
    5. 5.
    6. 6. Opportunities<br />Public Administrators and elected leaders have to find new ways to reach constituents and get their message out.<br />More importantly, public administrators need to connect with constituents.<br />Social media allows you to talk directly to your constituents.<br />People want news.<br />They want information.<br />They want to connect.<br />They want to hear from trusted sources.<br />
    7. 7. Have you joined the revolution?<br />
    8. 8. Common reasons for not exploring opportunities in Social Networks<br />We can’t control it<br />We don’t want to encourage negative comments<br />We don’t want to see comments on our videos<br />Immigration or other sensitive topics might come up<br />Our board/council/regents are afraid<br />We might be held responsible for negative comments<br />We don’t have the personnel to manage these tools<br />
    9. 9. Social Networking ToolsAre you in the conversation?<br />Facebook<br />City of Phoenix<br />City of Boston<br />You Tube<br />NYCGo – Social networking/news/info/media/tourism/marketing site for NYC<br />Citizen Sites: Hoboken Revolt<br />Facebook<br />YouTube and Community Sites<br />
    10. 10. Twitter and Other Tools<br />Town of Marana<br />City of Mesa<br />City of Scottsdale Fire Dept.<br /><ul><li>Google Person Finder (ex: New Zealand Earthquake)
    11. 11. Twhirl
    12. 12. (update most social media from one location)
    13. 13. TweetDeck (keep track of comments)
    14. 14. TweetZap
    15. 15. Linked In</li></ul>Twitter<br />Other<br />
    16. 16. Twitter<br />Police Department<br />
    17. 17. Twitter<br />City of Phoenix<br />
    18. 18. The Conversation is HappeningAre you in it?<br />
    19. 19. Are you listening?<br />
    20. 20. They Are Talking About You!Are you taking part? Sept. 23:<br />Julz_85: Dear city of chicago, throwing a road cone in the middle of a massive hole in the road does not constitute as a pot hole repair<br />Mandarashae: Worst day of my life. Thank you city of dallas for all of your help. NOT.<br />41Osean: Baltimore city board of estimates votes unanimously, were going to have furloghs<br />Awlakers: Hey city of dallas for running a shitty govt run by idiots forcing me to give you $400 to get my car back & almost costing me my job thanks!<br />
    21. 21. Join a Network<br />“The once-powerful approach the internet with dread when they realize they cannot control it.”<br />--Jeff Jarvis, What Would Google Do? (HarperCollins 2009)<br />
    22. 22. Open Up Government<br />Jeff Jarvis’ Recommendations for Government to Follow Google’s Example:<br /><ul><li>Now that we have the technological means to open up government and make every action transparent, we must insist on a new era of openness.
    23. 23. Why should we have to ask for information from our government?
    24. 24. Every action of government must be open, searchable, and linkable by default.
    25. 25. Officials and agencies should blog and engage in open conversations with constituents.</li></li></ul><li>Government 2.0 or OpenGov<br /><ul><li>Philosophy that spans:
    26. 26. how government should work for people,
    27. 27. social media and social networks and cloud computing,
    28. 28. mobile technology,
    29. 29. open source and open technology/interoperability,
    30. 30. and even topics like cybersecurity and privacy of citizen data.</li></li></ul><li>Govt Social Media Directory<br />
    31. 31. Apps for Democracy & Open Data Movement<br />See, Click, Fix<br />SeedSpeak – Created by Retha Hill<br />CitySourced<br />ILiveAt<br />Everyblock<br />Code for America<br /> (came out of Phxdata and NMIL)<br />Open Government Apps<br />
    32. 32. Open Meeting Laws and Social Media<br />Social media practices, regulations are a moving target<br />
    33. 33. Government or Quasi-Government Sites<br />Intellipedia<br />GovGab, a blog from the US Department of Human Services<br />Full list of U.S. Government blogs<br />GovLoop – Built on the Ning platform<br />NASA on Twitter<br />Other government sites/officials on Twitter<br />U.S. Postal Service’s “Deliver”<br />
    34. 34. Private industry is opening up<br />
    35. 35. Stay Up on the TrendsA Resources List<br />Mashable<br />ReadWriteWeb<br /><br /><br />