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Facebook Native 
Politicians: 
Friending for Office, 
then Engaging Online 
Steven Clift, E-Democracy.org -@democracy 
Slides: e-democracy.org/learn
FYI - London Presentation Notes 
● Webcast, Google Slides 
● Event Notice, 
Eventbrite/Attendees 
● Twitter Storify 
● Blog posts about: 
o Involve 
o Dan Jellinek
Outline 
1. Introduction and Context 
1. Facebook Natives Get Elected - 
Minneapolis Case Study 
1. Challenges
Introduction 
Going to the digital parade
Government by day, 
Citizen by night ...
BeNeighbors.org - 
Inclusive Outreach
Open Gov Facebook Group 
● Secret 
strategy: One 
click to link 
wired 
councillors to 
#opengov 
● 2200 
members, 
100+ countries
Context 
● Wired State 
● Minnesota E-Democracy, 1994 
● Minneapolis Issues Forum, 1998 
● “Internet” Mayor RT Rybak, 
2001 - 2013 
● City has extra decade of local 
“e” participation experience
City Hall 
Online public 
spaces in city 
1998 - today 
In-person 
Conversations 
Shared on 
Facebook 
Your 
Networks 
Local 
Media 
Y 
o 
u 
Local Biz 
Neighbor #1 
Mpls 
Issues 
Forum + 
Neighborh 
oods 
Join Group
RT Rybak 
● Announced mayoral 
candidacy online 
first in 2001 on MIF 
● Online engagement: 
“What doesn’t kill 
you makes you 
stronger.” 
● Then came 
Facebook, Twitter ... 
● Stats 
o Maxed at 5,000 Facebook Friends, 
Facebook “Followers”: 10,117 
o Twitter: 43,300 Followers
For the first time ... 
“... I could 
define who I 
was and what I 
was talking 
about … and 
not a reporter”
You are in the center 
Public 
Communities 
Friends 
You 
Family 
Prof. Peers 
“Entities” 
“networked individualism”
3.Facebook v. Twitter IMHO 
● Facebook: Engage YOUR 
local constituents, community 
activists, supporters … “friends” 
● Twitter: Message media, be 
visible political player, 
soapbox to engage most wired 
(Tool base varies by community …)
Minneapolis 
Facebook Natives 
Get Elected 
Home of the 24x7 Facebook 
City Council - Case Study
Minneapolis Wired Councillors 
● 13 Wards, 
● Decade+ Wired: 
Single-District 
Gov Web Pages 
o ● $82K Full-time 
E-Newsletter using 
o 2 staff each 
GovDelivery 
● ● Weak Mayor 
May “blog” on city 
o System 
time 
● 4 year terms 
o Neighborhood online 
forums
Election 2013 
● 4 open seats, 
including mayor 
● Some weak 
incumbents 
● Result: 7 of 13 new 
council members 
Map: MinnPost
Generational Shift ● First council 
elected: 
o Somali- 
American 
o Asian-American 
o Mexican-American 
● New ave age: 41, was 52 o IT professional 
● Newcomers: 33 v. 50 returned 
Chart: TCDailyPlanet
Abdi Warsame
● Campaign 
“Group” - 
2K+ 
● Page - 1.7K 
● Personal 
Friends - 5K 
● MN Somalis 
Wired
Jacob Frey ● Used Facebook 
Ads heavily in 
campaign 
● Tip: 
“Frustrated about 
something? Wait 
24 hours before 
posting. Think it 
through :)”
Blong Yang ● Heartfelt commentary 
and big questions 
● Not a campaign 
“friender.” 
● “I was a nobody with 
little over 100 friends 
and now it’s over 1000. 
I like substance over 
style with some 
humor.”
Andrew Johnson ● 3x more engagement 
via PERSONAL profile 
than PAGE 
● First IT professional, 
Open Data Leader 
● Elected at 29 
● 10 years old when E-Democracy. 
org 
launched :-)
Mayor Betsy 
Hodges 
● Despite polls 
showing close 
race, handily 
beat candidate 
running more 
traditional 
campaign 
● Daily posts and 
pics on profile
Alondra Cano 
● Asks 
questions 
● Streets 
● In-depth 
next
In-Depth - 
Community Crime 
Forum and Police 
Chief
In-depth 6. Mayor and Police Chief reach out via media 1, 2, 
1. Councillor uses Facebook Event to promote 
community forum with police and communities of 
color in particular 
2. Police chief cites threats of “direct action” on 
social media as source to pull-out hours before 
event - Media reports pull-out extensively 1, 2 
3. Reaction by Councillor with comment to 
Facebook Event (35 comments, 28 likes) and her 
Page (6 comments, 8 likes) 
4. Live photos by Councillor during event 
5. Mass signed community letter circulated by 
African-American law professor, in newspaper, 
mayor responds via blog, shares on Facebook, 
community leader tags Mayor’s personal 
Facebook profile with thanks 
3 … announce new series of public gathers, 
Police appears in media, Mayor posts on 
personal Facebook profile here and here 
7. Posts via official police and city Facebook Pages 
receive very few Likes … demonstrating that 
Pages are now “destinations” and have little 
“broadcast” reach compared to personal profiles 
8. Filter Bubble - people’s exposure to related 
content shows them only glimpses of the whole. 
Month after event I found event from the group 
cited by police chief for pulling out. I also found 
friends-only (i’m one) profile post from Police 
Chief about pulling out with 188 Likes and praise 
for her safety-first decision from Facebook 
friends (far more and the opposite of 
likes/comments elsewhere) 
9. Notable: Four main actors are all women, 
women use Facebook more than men
#pointergate 
A month after this 
presentation, the case 
study actors unite 
online against media 
sensationalism … and 
generate global 
attention. 
Detailed coverage. 
Even made the 
Daily Show.
What could go 
wrong?
Challenges 
1. Archiving, Public Records 
2. Open Meeting Laws 
3. Blurred - Personal vs. Campaign 
vs. Governance 
4.Those Not on Facebook 
5. Beyond Community Activists? 
Connecting New Voices
Need “Get 
Friendly” 
Campaign
Over 50K 
Income 
2x 
more 
likely
Raising 
New 
Voices? 
Need 
Numbers 
Source: PewInternet
Thanks! 
StevenClift.com 
e-democracy.org/learn 
@democracy 
clift@e-democracy.org 
+1-612-234-7072 - M
Open Gov Facebook Group 
● Secret 
strategy: One 
click to link 
wired 
councillors to 
#opengov 
● 2200 
members, 
100+ countries

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Facebook Politicians

  • 1. Facebook Native Politicians: Friending for Office, then Engaging Online Steven Clift, E-Democracy.org -@democracy Slides: e-democracy.org/learn
  • 2. FYI - London Presentation Notes ● Webcast, Google Slides ● Event Notice, Eventbrite/Attendees ● Twitter Storify ● Blog posts about: o Involve o Dan Jellinek
  • 3. Outline 1. Introduction and Context 1. Facebook Natives Get Elected - Minneapolis Case Study 1. Challenges
  • 4. Introduction Going to the digital parade
  • 5. Government by day, Citizen by night ...
  • 7. Open Gov Facebook Group ● Secret strategy: One click to link wired councillors to #opengov ● 2200 members, 100+ countries
  • 8. Context ● Wired State ● Minnesota E-Democracy, 1994 ● Minneapolis Issues Forum, 1998 ● “Internet” Mayor RT Rybak, 2001 - 2013 ● City has extra decade of local “e” participation experience
  • 9.
  • 10. City Hall Online public spaces in city 1998 - today In-person Conversations Shared on Facebook Your Networks Local Media Y o u Local Biz Neighbor #1 Mpls Issues Forum + Neighborh oods Join Group
  • 11. RT Rybak ● Announced mayoral candidacy online first in 2001 on MIF ● Online engagement: “What doesn’t kill you makes you stronger.” ● Then came Facebook, Twitter ... ● Stats o Maxed at 5,000 Facebook Friends, Facebook “Followers”: 10,117 o Twitter: 43,300 Followers
  • 12. For the first time ... “... I could define who I was and what I was talking about … and not a reporter”
  • 13. You are in the center Public Communities Friends You Family Prof. Peers “Entities” “networked individualism”
  • 14. 3.Facebook v. Twitter IMHO ● Facebook: Engage YOUR local constituents, community activists, supporters … “friends” ● Twitter: Message media, be visible political player, soapbox to engage most wired (Tool base varies by community …)
  • 15. Minneapolis Facebook Natives Get Elected Home of the 24x7 Facebook City Council - Case Study
  • 16. Minneapolis Wired Councillors ● 13 Wards, ● Decade+ Wired: Single-District Gov Web Pages o ● $82K Full-time E-Newsletter using o 2 staff each GovDelivery ● ● Weak Mayor May “blog” on city o System time ● 4 year terms o Neighborhood online forums
  • 17. Election 2013 ● 4 open seats, including mayor ● Some weak incumbents ● Result: 7 of 13 new council members Map: MinnPost
  • 18. Generational Shift ● First council elected: o Somali- American o Asian-American o Mexican-American ● New ave age: 41, was 52 o IT professional ● Newcomers: 33 v. 50 returned Chart: TCDailyPlanet
  • 20. ● Campaign “Group” - 2K+ ● Page - 1.7K ● Personal Friends - 5K ● MN Somalis Wired
  • 21. Jacob Frey ● Used Facebook Ads heavily in campaign ● Tip: “Frustrated about something? Wait 24 hours before posting. Think it through :)”
  • 22. Blong Yang ● Heartfelt commentary and big questions ● Not a campaign “friender.” ● “I was a nobody with little over 100 friends and now it’s over 1000. I like substance over style with some humor.”
  • 23. Andrew Johnson ● 3x more engagement via PERSONAL profile than PAGE ● First IT professional, Open Data Leader ● Elected at 29 ● 10 years old when E-Democracy. org launched :-)
  • 24. Mayor Betsy Hodges ● Despite polls showing close race, handily beat candidate running more traditional campaign ● Daily posts and pics on profile
  • 25. Alondra Cano ● Asks questions ● Streets ● In-depth next
  • 26. In-Depth - Community Crime Forum and Police Chief
  • 27. In-depth 6. Mayor and Police Chief reach out via media 1, 2, 1. Councillor uses Facebook Event to promote community forum with police and communities of color in particular 2. Police chief cites threats of “direct action” on social media as source to pull-out hours before event - Media reports pull-out extensively 1, 2 3. Reaction by Councillor with comment to Facebook Event (35 comments, 28 likes) and her Page (6 comments, 8 likes) 4. Live photos by Councillor during event 5. Mass signed community letter circulated by African-American law professor, in newspaper, mayor responds via blog, shares on Facebook, community leader tags Mayor’s personal Facebook profile with thanks 3 … announce new series of public gathers, Police appears in media, Mayor posts on personal Facebook profile here and here 7. Posts via official police and city Facebook Pages receive very few Likes … demonstrating that Pages are now “destinations” and have little “broadcast” reach compared to personal profiles 8. Filter Bubble - people’s exposure to related content shows them only glimpses of the whole. Month after event I found event from the group cited by police chief for pulling out. I also found friends-only (i’m one) profile post from Police Chief about pulling out with 188 Likes and praise for her safety-first decision from Facebook friends (far more and the opposite of likes/comments elsewhere) 9. Notable: Four main actors are all women, women use Facebook more than men
  • 28. #pointergate A month after this presentation, the case study actors unite online against media sensationalism … and generate global attention. Detailed coverage. Even made the Daily Show.
  • 29. What could go wrong?
  • 30. Challenges 1. Archiving, Public Records 2. Open Meeting Laws 3. Blurred - Personal vs. Campaign vs. Governance 4.Those Not on Facebook 5. Beyond Community Activists? Connecting New Voices
  • 32. Over 50K Income 2x more likely
  • 33. Raising New Voices? Need Numbers Source: PewInternet
  • 34. Thanks! StevenClift.com e-democracy.org/learn @democracy clift@e-democracy.org +1-612-234-7072 - M
  • 35. Open Gov Facebook Group ● Secret strategy: One click to link wired councillors to #opengov ● 2200 members, 100+ countries