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CUSTOMER SUPPORT BLUEWISH SOLUTIONS www.bwsolutions.co.in 1
Inbound Customer Support Outbound Customer Support Toll Free and Direct Line Info Calls Handling Retail Sales Platform with Payment Gateway Integration Professional Service Support Happy Calls Order Completion Computer Aided Telephonic Interviews (CATI) Lead Generation
    I already have a number for my business, How would it help me?
WHY CENTRALIZE? Get comprehensive factual reports  Analyze performance  Professional support, with the best use of technology  Not Enough Call landing volume?- We have a solution Track Franchise/Outlet Service Performance
I. Appointment Setting Calls up at the Centralized No Appointment Schedule Appointment Information Timely & Customized Reports CORPORATE/ FRANCHISOR FRANCHISE/OUTLET 5
II. Appointment Scheduling Confirmation call a day before, an SMS same morning Changes (if any) Appointment/changes (if any) communication FRANCHISE 6
III. Post Appointment Feedback Structured  Feedback Call Service Experience & Feedback Feedback Reports Feedback Reports CORPORATE/ FRANCHISOR FRANCHISE 7

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Contact center services

  • 1. CUSTOMER SUPPORT BLUEWISH SOLUTIONS www.bwsolutions.co.in 1
  • 2. Inbound Customer Support Outbound Customer Support Toll Free and Direct Line Info Calls Handling Retail Sales Platform with Payment Gateway Integration Professional Service Support Happy Calls Order Completion Computer Aided Telephonic Interviews (CATI) Lead Generation
  • 3. I already have a number for my business, How would it help me?
  • 4. WHY CENTRALIZE? Get comprehensive factual reports Analyze performance Professional support, with the best use of technology Not Enough Call landing volume?- We have a solution Track Franchise/Outlet Service Performance
  • 5. I. Appointment Setting Calls up at the Centralized No Appointment Schedule Appointment Information Timely & Customized Reports CORPORATE/ FRANCHISOR FRANCHISE/OUTLET 5
  • 6. II. Appointment Scheduling Confirmation call a day before, an SMS same morning Changes (if any) Appointment/changes (if any) communication FRANCHISE 6
  • 7. III. Post Appointment Feedback Structured Feedback Call Service Experience & Feedback Feedback Reports Feedback Reports CORPORATE/ FRANCHISOR FRANCHISE 7