Contact center services

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Contact center services

  1. 1. <ul><li>BLUEWISH SOLUTIONS </li></ul><ul><li>www.bwsolutions.co.in </li></ul>
  2. 3. VIRTUAL RECEPTION <ul><li>Professional reception services no matter how small your business is </li></ul><ul><li>Call handling as per your business call protocols </li></ul><ul><li>No salary, overheads, sick leave and paid leave headaches </li></ul><ul><li>Your clients/customers can reach you 24*7 </li></ul><ul><li>Guess what, you don’t need to change your existing number as well </li></ul>
  3. 5. <ul><li>Do you confuse your customers with multiple contact numbers?..keep Reading </li></ul>
  4. 6. <ul><li>Stop Confusing your customers </li></ul><ul><li>Get comprehensive factual reports- Analyze performance </li></ul><ul><li>Professional appointment setting, with the best use of technology </li></ul><ul><li>Not Enough Call landing volume?- We have a solution </li></ul><ul><li>Track Franchise/Outlet Service Performance </li></ul>
  5. 7. I. APPOINTMENT SETTING Calls up at the Centralized No Appointment Information Appointment Schedule Timely & Customized Reports FRANCHISE/OUTLET CORPORATE/ FRANCHISOR
  6. 8. II. APPOINTMENT SCHEDULING Confirmation call a day before, an SMS same morning Appointment/changes (if any) communication Changes (if any) FRANCHISE
  7. 9. III. POST APPOINTMENT FEEDBACK Structured Feedback Call Service Experience & Feedback Feedback Reports Feedback Reports FRANCHISE CORPORATE/ FRANCHISOR
  8. 10. Lets Catch Up !! <ul><li>Bluewish Marketing Solutions Pvt Ltd. </li></ul><ul><li>202/M-4, Gupta Plaza, M-block, Vikaspuri, New Delhi-110018, India </li></ul><ul><li>  </li></ul><ul><li>Phone: +91 11 4539 08 75 Web: www.bwsolutions.co.in Email- [email_address] </li></ul>

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