1. ORGANIZATIONAL
CITIZENSHIP
BEHAVIOUR
PRESENTED BY :ANURAG SINGH
NARENDER SINGH

2. CONTENTS
• Meaning & Definition of OCB
• Dimensions of OCB
• Antecedents of OCB
• Similar Constructs
• Benefits of OCB

3. Organization Citizenship Behavior(OCB)
Definition :Dennis Organ (1988) defines
OCB as “individual behavior that is
discretionary, not directly or explicitly
recognized by the formal reward
system, and that in the aggregate
promotes the effective functioning of
the organization

4. It means that : OCBs are discretionary in nature,

These are not a part of job description,

Not directly recognized by formal reward
system,

contribute positively to overall
organizational effectiveness

5. Dimensions of OCB

6.  Altruism
Courtesy
Conscientiousness
Civic virtue
Sportsmanship

7. OCB
OCBI
OCBO

8. OCBI
.Altruism
.Courtesy
OCBO
.Conscientiousness
.Civic virtue
.Sportsmanship

9. Antecedents of OCB

10.  Job satisfaction
 Organizational justice
 Organizational commitment
 Personality
 Task
Leadership

11. Similar constructs

12.  Contextual performance
 Prosocial organizational Behavior
 Extra role Behavior

13. A Mythological View

14. • An interesting parallel can be drawn between
OCB and the concept of karma as explained in
THE BHAGVAD GITA.
• As lord Krishna says ‘one should do his karma
without expecting any fruits in return’ one
should act without being attached to the
‘results’.

15. Benefits of OCB
• a positive impact on employee performance and
wellbeing
• enhance productivity
• free up resources
• attract and retain good employees
• create social capital