1. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
SMSVN – PMP TRAINING CLASS 2013 (PMBOK 5TH)
 Course Introduction
 Purposes
 Schedule
 Ground Rules
 Chapter 1: Introduction to Project Management
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2. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
COURSE INTRODUCTION
 Purposes:
 Provide PMP basic knowledge -> help members to
understand about PMP
 Create a common knowledge about Project
Management -> Improve the work effectiveness of
members
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3. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
COURSE INTRODUCTION
 Schedule:
 15 sessions (13 chapters, 2 exams)
 2 sessions /week: Tuesday and Friday
 Class time: 16:00 to 17:00
 2 Exams:
 Midterm: cover 50% of knowledge and take 30% of mark
 Final: cover 100% of knowledge and take 70% of mark
 Exam structure:
 Each exam includes 50 questions
 Pass: over 60% mark
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4. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
COURSE INTRODUCTION
 Ground rules:
 Class-monitor: ?
 Late:
 5 minutes -> ?VND
 10 minutes -> ?VND
 15 minutes -> ?VND
 Absent: -> ?VND
 Mobile phone: -> silent mode
 Ipad/tablet: -> dictionary function only
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5. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
CHAPTER 1: INTRODUCTION TO PROJECT MANAGEMENT
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LET’S THINK AS A PROJECT MANAGER

6. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
ADVANTAGES OF USING FORMAL PROJECT MANAGEMENT
 Better control of financial, physical, and human
resources
 Improved customer relations
 Shorter development times
 Lower costs
 Higher quality and increased reliability
 Higher profit margins
 Improved productivity
 Better internal coordination
 Higher worker morale (less stress)
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7. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
WHAT IS PROJECT?
 A Project is a temporary endeavor undertaken to
create a unique, product, service, or result.
 temporary endeavor: with a beginning and an end
 unique: only one
 example?
 Project vs Operation (ongoing) work
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8. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
REASONS TO START A PROJECT?
 Market demand
 Strategic opportunity/business need
 Customer request
 Technological advancement
 Legal requirements
 Ecological Impacts
 Social need
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9. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
PROGRAMS AND PORTFOLIO
 A portfolio refers to a collection of projects, programs,
subportfolios, and operations managed as a group to achieve
strategic objectives,
 A program is defined as a group of related projects, subprograms
or other work which support portfolio
 Projects within a program are related through the common
outcome or collective capability.
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10. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
WHAT IS PROJECT MANAGEMENT?
 The application of knowledge, skills, tools and technique
to project activities to meet project requirements
 Project Management is accomplished through the
application and integration of the processes such as
 Initiating
 Planning
 Executing
 Monitoring and Controlling
 Closing
 Due to the nature of change, managing project is iterative
and goes through progressive elaboration throughout the
project’s lifecycle
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11. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
THE TRIPLE CONSTRAINT OF PROJECT MANAGEMENT
It is the project manager‘s duty to balance and
achieve these three often-competing goals.
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12. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
CONSTRAINTS OF PROJECT MANAGEMENT
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13. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
WHO INVOLVE IN PROJECT?
 Project Sponsor is the person who is providing the financial resources
for the project, Formally accepts the product of the project.
 Project Manager is the person responsible for accomplishing the
project objectives.
 Project Coordinator
 has some power to make decisions
 has some authority
 reports to a higher-level manager
 Project Expediter
 acts primarily as a staff assistant
 as communications coordinator.
 cannot personally make or enforce decisions
 Project Team includes PM and the group of individuals who act
together in performing the work of project to achieve its objectives.
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14. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
WHO INVOLVE IN PROJECT?
Stakeholders: are persons or organizations who are actively involved
in the project or whose interests may positively or negatively
affected by the performance or completion of the project.
 Stakeholders have varying levels of responsibility and authority
and can change over the project life cycle
 Project management team must continuously identify both
external and internal stakeholders
 Project manager must manage the influence of various
stakeholders in relation to the requirements and balance
stakeholders’ interest
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15. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
ROLE OF PROJECT MANAGER
 Responsibilities and Competencies of the PM
PMs have the responisibility to satisfy the needs:
task needs, team needs and individual needs.
Effective PMs need the following competencies:
 Knowledge: know about project management
 Performance: what able to do or accomplish
 Personal: how PMs behave when performing the
project
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16. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
ROLE OF PROJECT MANAGER
 Interpersonal Skills of a PM: Effective PMs require a balance of
ethical, interpersonal, and conceptual skills that help them
analyze situations and interact appropriately. Important skills:
 Leadership
 Team building
 Motivation
 Communication
 Influencing
 Decision making
 Political and cultural awareness
 Negotiation
 Trust building
 Conflict Management
 Coaching
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17. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
PMO – PROJECT MANAGEMENT OFFICE
A department that centralizes the management of
projects. A PMO performs a number of functions that
may include but are notlimited to:
 Managing shared resources across projects
 Coaching, mentoring, training and oversight
 Monitoring compliance with PM standards,
policies, procedures and templates
 Developing and managing project policies, procedures,
templates and other shared documentation (Organizational
Process Assets)
 Coordinating communication across projects
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18. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
EEF - ENTERPRISE ENVIRONMENTAL FACTORS
 Refer to both internal & external environmental
factors that surround or influence a project’s
success
 As an input in almost all project management
process
 May enhance or constrain project management
options
 May have positive or negative influence on the
outcome
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19. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
EEF - ENTERPRISE ENVIRONMENTAL FACTORS
 EEF Examples:
 Organizational culture, structure, and processes
 Government or industry standards
 Infrastructure
 Existing human resources
 Personnel administration
 Company work authorization systems
 Marketplace conditions
 Stakeholder risk tolerances
 Political climate
 Organization’s established communications channels
 Commercial databases
 Project management information
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20. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
REVIEW
 Why formal Project Management?
 What is Project?
 Reasons to start a project?
 Portfolio?
 Program?
 What is Project Management?
 What are 5 Process Groups?
 Triple contraint of project management?
 Contraints of project management?
 Project Sponsor?
 Project Manager?
 Project Coordinator?
 Project Expeditor?
 Project Team?
 Stakeholders?
 PMO?
 EEF?
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