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Introduction to E-Commerce (Turban) Chpter 8 - Mobile Commerce

Technology
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Chapter 8 Mobile Commerce
Mobile Commerce: Overview ,[object Object],[object Object],[object Object],[object Object]
Exhibit 8.2 Classes of M-Commerce Applications
M-Commerce Terminology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Terminology and Standards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Specific Attributes of M-Commerce ,[object Object],[object Object],[object Object]
Attributes of M-Commerce (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 8.3 Characteristics of M-Commerce
The Drivers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile Computing Infrastructure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile Computing Infrastructure (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile Computing Infrastructure (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile Computing Infrastructure (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 8.5 Delta Airlines Wireless System
Wireless Standards and Security ,[object Object],[object Object],[object Object],[object Object],M-commerce
Wireless Standards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wireless Standards (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Security Issues ,[object Object],[object Object],[object Object],[object Object],[object Object]
Voice Systems for M-Commerce ,[object Object],[object Object],[object Object],[object Object],[object Object]
Interactive Voice Response ,[object Object],[object Object],[object Object],[object Object],[object Object]
Voice Portals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile Financial Applications ,[object Object],[object Object],[object Object]
Mobile Financial Applications (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of Financial Applications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 8.6 Bill Payments by Cell Phone
Shopping from Wireless Devices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 8.7 Mobile Shopping Supported by CRM
Targeted Advertisement ,[object Object],[object Object],[object Object]
Targeted Advertisement (cont.) ,[object Object],[object Object],[object Object]
Targeted Advertisement (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wireless Advertising in Action ,[object Object],[object Object],[object Object],[object Object]
Supporting Customers & Business Partners (Consumer Services) ,[object Object],[object Object],[object Object],[object Object]
Supporting Customers & Business Partners (Consumer Services) [cont.] ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Supporting Mobile Employees ,[object Object],[object Object],[object Object],[object Object]
Supporting Mobile Employees (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Supporting Mobile Employees (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Non-Internet Intrabusiness Applications ,[object Object],[object Object],[object Object],[object Object],[object Object]
Non-Internet Intrabusiness Applications (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 8.9 Automated Wireless Workflow Applications
Internet-Based Intrabusiness Applications ,[object Object],[object Object],[object Object],[object Object]
Internet-Based Intrabusiness Applications (cont.) ,[object Object],[object Object],[object Object]
Exhibit 8.10 Intelligent Office Connected by Wireless LAN
Mobile B2B and Supply Chain Applications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile Consumer and Personal Service Applications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile Consumer and Personal Service Applications (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 8.13 Intelligent Home Connected by Wireless LAN
Mobile Consumer and Personal Service Applications (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile Consumer and Personal Service Applications (cont.) ,[object Object],[object Object],[object Object],[object Object]
Location-Based Commerce ,[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 8.14 Location-Based Services Involving Maps
Exhibit 8.15 GPS System
L-Commerce Applications (cont.) ,[object Object],[object Object],[object Object],[object Object]
Telematics and Telemetry Applications ,[object Object],[object Object],[object Object]
Telematics and Telemetry Applications (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers to L-Commerce ,[object Object],[object Object],[object Object],[object Object]
Limitations of M-Commerce ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Technical Limitations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Technical Limitations (cont.) ,[object Object],[object Object],[object Object],[object Object]
Technical Limitations (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Implementing M-Commerce ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Implementing M-Commerce (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Implementing M-Commerce (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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