Slides from recent talk I gave to Human Resource leaders.

1. Successfully Leading
Change
Presented to: Coastal Organization of Human Resources
Presented by:
Diane Tinney, Transformation Leader
Inspired People, LLC

2. Session Goals
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Understand Change & Change Life Cycle
Describe how to implement a Change Program
Identify and overcome Obstacles to Change
Be able to contribute to effective change in your
organization
Understand the impact of change in the
organization
Understand the requirements for a sound
change process
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
Slide 2

3. Stats on Change
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Only 20-50% of Fortune 1000 reengineering
projects succeed (Wharton)
40-80% of Mergers & Acquisitions fail
(Harvard)
Only 10-30% of companies successfully
implement strategic plans (WSJ)
Reason? People Issues
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
Slide 3

4. Key Ingredient for Successful Change
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75% of change programs fail “not because leadership didn't
adequately address infrastructure, process, or IT issues, but
because they didn't create the necessary groundswell of support
among employees“ PWC in How to Build an Agile Foundation for
Change
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
Slide 4

5. Role of HR in Leading Change
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Proactively look for employees
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Catalysts for change
Good at motivating others
Skills (including soft skills such as leadership)
Personnel policies focus on
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Hiring people who can think outside the box
Enable & empower staff
Encouraging new personal best
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
Slide 5

6. Quick Exercises on Change
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
Slide 6

7. What is Change?
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Types
Challenges
Obstacles
Pitfalls
Risks of not changing
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
Slide 7

8. Life Cycle of Change
Identify
Implement
Action
Plan
Engage
Envision
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
Slide 8

9. Transformation Life Cycle
From www.BoozeAllen.com
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
Slide 9

10. Quick Exercise on Change
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
Slide 10

11. Your Brain on Change
2. Basil Ganglia
1. Change 
3. Change = Error!
4. Be Afraid!!!
5. Resist
Change!!!
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
Slide 11

12. What Change Looks Like
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
Slide 12

13. How to Quell Fear of Change
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Address in the Identify stage, don’t wait!
Get people out of the daily routine and
engage them, create shared sense of
urgency for change
Rinse, repeat
Align the fears, what disturbs them
Be clear!
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
Slide 13

14. Quick Exercise on Communicating
Change
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The Procedure
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
Slide 14

15. Stages of Change
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
Slide 15

16. War Story: How Not to Lead Change
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
Slide 16

17. Implementation Tips
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Don’t skip early phases! Identify & Engage,
Envision & Action Plan (create together)
During implementation ask:
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Does the individual have the ability or desire to
work in the new environment?
Are additional skill sets needed?
Are changes to job descriptions needed?
Impacts to job grades or pay?
Impact on productivity & ways to
mitigate impact?
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
Slide 17

18. How do you Motivate Others?
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
Slide 18

19. Q&A
Inspired people achieve more!