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"Where is change going?" Slides from Helen Bevan's first talk at the NHS Transformathon


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The NHS Transformathon was a 24 hour virtual event to connect people from all over the world who are leading the way in transforming the health and care system. It took place on 27/28 January 2016. The aim of this first talk "Where is chaneg going?" was to set the scene for the following 24 hours and to identify the principles that underpinned many of the talk to come during the Transformathon.

The entire event was a live broadcast on Google hangout. You can watch all of the sessions. Go to and click on the title of the session you would like to view. The content is free and available to all.

If you tweet about the content of the Transformathon, please use the hashtag #NHSTform

Published in: Healthcare
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"Where is change going?" Slides from Helen Bevan's first talk at the NHS Transformathon

  1. 1. @HelenBevan #NHSelect15 Source of image: Helen Bevan @HelenBevan #NHSTform Where is change going? (and how you will see many examples of the new direction in the next 24 hours)
  2. 2. @HelenBevan #NHSelect15@HelenBevan #NHSTform The Five Year Forward View Mentions “radical” 12 times “transformation/transformational” 13 times “change” 42 times
  3. 3. @HelenBevan #NHSelect15
  4. 4. @HelenBevan #NHSelect15@HelenBevan #NHSTform What is happening with change?
  5. 5. @HelenBevan #NHSelect15 Kinthi Sturtevant, IBM 13th annual Change Management Conference June 2015 We rarely see two, three or four year change projects anymore. Now it’s 30-60-90 day change projects
  6. 6. @HelenBevan #NHSelect15 Source: Bromford P (2015), ”What’s the difference between a test and a pilot?”
  7. 7. @HelenBevan #NHSelect15@HelenBevan #NHSTform What is happening with change?
  8. 8. @HelenBevan #NHSelect15@HelenBevan #NHSTform Empower your staff to be the voice of the organisation. They’ve got audience & credibility
  9. 9. @HelenBevan #NHSelect15@HelenBevan #NHSTform What is happening with change?
  10. 10. @HelenBevan #NHSelect15@HelenBevan #NHSTform What is happening with change?
  11. 11. @HelenBevan #NHSelect15@HelenBevan #NHSTform Jeremy Heimens TED talk “What new power looks like” old power new power Currency Held by a few Pushed down Commanded Closed Transaction Current Made by many Pulled in Shared Open Relationship
  12. 12. @HelenBevan #NHSelect15@HelenBevan #NHSTform Change from the edge What is happening with change?
  13. 13. @HelenBevan #NHSelect15@HelenBevan #NHSTform share-introduction-final
  14. 14. @HelenBevan #NHSelect15 Is your change process a cathedral or a bazaar?
  15. 15. @HelenBevan #NHSelect15@HelenBevan #NHSTform We have a lot of cathedrals Source: Sewell (2015) : Stop training our project managers to be process junkies
  16. 16. @HelenBevan #NHSelect15@HelenBevan #NHSTform “Change comes naturally when individuals have a platform that allows them to identify shared interests and to brainstorm solutions.” Gary Hamel & Michele Zanini, 2014 Build a change platform not a change program
  17. 17. @HelenBevan #NHSelect15 • systematic “change management” • too often, leaders prescribe outcome and method of change in a top-down way • change is experienced by people at the front line as “have to” (imposed) rather than “want to” (embraced) Change Programmes • everyone (including service users and families) can help tackle the most challenging issues • value diversity of thought • connect people, ideas and learning • Role of formal leaders is to create the conditions and get out of the way Change Platforms “Tear down the walls”
  18. 18. @HelenBevan #NHSelect15@HelenBevan #NHSTform Evolving kinds of change platforms: They overlap! 1. Connecting platforms 2. Mobilising platforms 3. Learning platforms 4. Knowledge platforms 5. Crowdsourcing platforms
  19. 19. @HelenBevan #NHSelect15@HelenBevan #NHSTform Source:
  20. 20. @HelenBevan #NHSelect15@HelenBevan #NHSTform
  21. 21. @HelenBevan #NHSelect15@HelenBevan #NHSTform The NHS Transformathon is brought to you by the Horizons team