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Leading na airline reduces costs through mro applications
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Leading na airline reduces costs through mro applications

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Leading na airline reduces costs through mro applications

Leading na airline reduces costs through mro applications

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Leading na airline reduces costs through mro applications Leading na airline reduces costs through mro applications Document Transcript

  • Case Study Travel & TransportationLeading NA airline-Reduces costs through MRO ApplicationsCustomer ProfileLeading North American Airline with largest Fleet Size in the region. The Airline was using MRO (Maintenance, Repair & Overhaul) System consisting oftwo segments: ASI Materials Management: Consists of many sub-systems viz., Purchasing, Material Request, Inventory Planning & Control,AccountsPayable& Receivables, Dock to Stock, Demand Forecasting, Cost Management, Customer Invoicing etcM & RC for Maintenance functions: Consists of Design Engineering, Configuration Management, MRO, Line Maintenance and Heavy MaintenancePlanning & Scheduling, Shop Floor, Labor Availability Planning etc. Business Need Technology EnvironmentThe airline wanted to outsource the maintenance support and enhancement of the MRO system. Application – MRO SystemAdditionally, the need was to integrate the MRO system with other satellite systems. Technology – CICS, Cobol, Focus and VB Database – DB2Solution Hardware – IBM S390Hexaware leveraged its rich experience in airline solutions and mainframe technology formaintenance and enhancement of the legacy based MRO system. Since the application Benefitscomprised more than 3500 programs, allocation of experienced functional and technical expertswas instrumental in meeting the requirements. The system was maintained and enhanced using Reduction in costs Reduction in number of bugs in theoffshore/onshore model.Complete testing service was provided before handing over the systemchanges. Reduction in re-workingMethodologyEnhancement Introduced the Configuration Control Project to validate parts in Install and Remove function with Design Engineering Product Structure and to prevent wrong part from getting installed or removed. Added E-Signature functionality to place a better control on authentication by Shop Floor users. Added Advanced WIPD (Work In Progress Document) printing process to the current Shop Floor printing facilities. Updated PME (Part Maintenance Event) function to make PME mandatory. Once a PME is made mandatory, the execution of that PME is mandatory for the Work Order to be processed successfully. Developed a Tool to Mask a Task for Engineering and Shop Floor users. The users were provided with the functionality to “mask” a task so that the masked tasks would not be approved with the package.MaintenanceThe system was maintained and enhanced using Mainframe technology, CICS, COBOL, DB2,Focus and VB. A team of 7 offshore and 2 onshore resources were deployed for thisengagement.© Hexaware Technologies. All rights reserved. www.hexaware.com