PeopleSoft 9.1 Upgrade for a Leading Education Services Company


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PeopleSoft 9.1 Upgrade for a Leading Education Services Company with more than 80 campuses located across U.S., France, Italy and United Kingdom.

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PeopleSoft 9.1 Upgrade for a Leading Education Services Company

  1. 1. Case Study Higher EducationPeopleSoft 9.1 Upgrade for a Leading Education Services CompanyClient OverviewThe Client is a leading educational services company with more than eighty campuses which are located across U.S., France, Italy and the United Kingdomoffering doctoral, master’s, bachelor’s and associate degrees and diploma and certificate programs. It has more than 13000 employees, 116000 studentsand around 450000 alumni. Business Need To stay ahead of the competition, the client had decided to overhaul its existing mission critical systems. After a thorough assessment of its IT environment the client decided Challenges • To create a platform to leverage enhanced functionality available with 9.1 applications • Delay in release of Multi-Lingual scripts • To Increase user productivity through improved technology such as partial page by Oracle refreshes, in page search capabilities, type-ahead search functionality, mouse over pop • Ensuring smooth upgrade without pages and express input pages. affecting Business-As-Usual process • To Leverage enhanced workflow technology delivered with the version 9.1 • Application of Bundle and Patches in the middle of Development cycle Scope • Lack of proper documents relating to Implementation of Oracle R12 Apps to integrate the various manufacturing plants and supply existing customizations chain Modules involved • Frequent scope changes resulting in • Perform technical upgrade of PeopleSoft Financials v8.8 to PeopleSoft Financials v9.1 delays and PeopleTools v8.49 to v8.50 • Provide PS ADMIN support for Upgrade Business Benefits • Perform fit-gap analysis during assessment phase • Increased employee productivity • Retrofit client’s existing PeopleSoft Financials customization based on Keep / Drop • Significant improvement in decision Decisions making process • Provide technical support to client during SIT and UAT Phase. • Reduction in total cost of ownership Solution Hexaware choose to put together a strong 18 member team to undertake this complex upgrade. It used it’s proprietary SPEED methodology which is built on best practices that have been Technology Environment distilled from decade old experience in PeopleSoft Upgrades to make sure it brought the TCO • PeopleSoft Finance 9.1 down by significant margin. • People tools 8.50.11 • SQR 8.50 This methodology helped Hexaware to successfully address the challenge of incorporating • Crystal Report 2008 SP1 routine scope changes while ensuring minimum downtime. Using the SPEED methodology the whole project into manageable phases and thus minimizing the project risk. The project was divided into the following phases • Assessment Phase: It included System Study, Compare Report Analysis & Fit/Gap Analysis • Upgrade Phase: It included upgrading application to higher version • Implementation and Test Phase: It included retrofitting online and batch customizations, preparation of unit test plan and unit testing • SIT & UAT Phase: It included Test script creation, User training and providing fixes for defects/gaps • GO LIVE and Post Production Support Phase: It included Bug fixes/defect fixes post production© Hexaware Technologies. All rights reserved.