1. IIP-SaaS Workshop
14 September 2010
© 2010 Exact |

2. Toine Hurkmans, Principal Research
Marcel van de Sandt, Director Product Management
Ronald Dähne, Product Line Manager
www.exact.com
© 2010 Exact |

3. IIP-SaaS 16th September 2010
16:00 Opening
16:05 Over Exact
16:20 SaaS strategie Exact
16:45 Samenwerking TU Delft
17:00 Uitdagingen systeem architectuur
17:45 Korte Break
18:15 Uitdagingen service architectuur
19:15 Einde
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4. Exact. And it all comes together.
IIP-SaaS session 16 September 2010
© 2010 Exact |

5. Welcome to our community
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6. Agenda
 Our History
 Exact Today
 Our Target Market
 Our Proposition
 Our Offering
 Solution Benefits
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7. What does Exact do?
© 2010 Exact |
2009

8. Our DNA Statement
 Our entrepreneurial roots and
mindset drive us to serve
entrepreneurial businesses with
information technology since
1984.
 We support people in being in
control of their business and in
having the freedom to
concentrate on what is important
to them.
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9. How we started
Our business was started by a few
students in 1984.
They believed in serving the
entrepreneurial world with
information technology.
25 years later, we still believe the
same thing.
We’re just a little bigger.
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10. Exact Today
With approximately 2,200 people in 40 countries, we serve over
100,000 local and international companies in more than 125
countries and provide our business software solutions in more than
40 languages.
We have been listed on the NYSE Euronext Amsterdam since June
1999 and our revenues amounted to €232.5 million in 2009.
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11. Our Global Presence
Our subsidiaries
Countries in which we have customers
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12. Organization Structure
Exact
Corporate
Netherlands EMEA APAC Americas Longview
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13. What is our target market?
© 2010 Exact |
2009

14. Exact’s Target Market
SAP, Oracle
Infor, IFS,
Lawson
Microsoft,
Epicor,
Exact,
Sage
Intuit
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15. Main customer types
 Start-up / Entrepreneur
We understand that as a start-up or entrepreneur, when you have
your own business, you simply have to do everything yourself.
 Traditional SMB company
We understand that as your company grows, so does the number
of departments, functions, suppliers and customers that need to
be managed.
 International company
We understand that working across an international network of
subsidiaries brings daunting cultural and business challenges.
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16. Exact. And it all comes together.
Our Proposition
Our entrepreneurial roots and mindset drive us to serve
entrepreneurial businesses with information technology
since 1984.
We support people in being in control of their business
and in having the freedom to concentrate on what is
important to them.
© 2010 Exact |

17. Supporting Value Creation
Our solutions support all
business activities throughout
the value chain.
You can manage your:
 Employees
 Customers
 Suppliers
 Finances
Our solutions enable customers to focus on their unique
challenges and opportunities.
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18. The current reality
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19. Our product families
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20. Key solution benefits
Designed for the Growing alongside the Rapid results for our
entrepreneurial world business customers
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21. Designed for your start-up
Your business needs to stay alive
without spending too much time
on administration and finances.
Our solutions help you minimize
the time spent administrating
your business.
You’re always on top of your
finances, and always on top of
your work.
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22. Growing with your SMB
The number of departments,
functions, suppliers and
customers that need to be
managed will increase as your
company grows.
Staying on top of your business
activities while limiting your
overhead is essential.
Our solutions can expand to
support all your business
activities and adapt to your
changing requirements.
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23. Rapid results for your international
business
You want to operate
internationally but at the cost
and speed of running your
business locally.
Our global solution comes with a
rapid, standardized
implementation enabling to be
up and running quickly across a
network of international
subsidiaries
This facilitates local acceptance
and accelerates consolidation,
resulting in fast value delivery on
a global scale.
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24. © 2010 Exact |
2009

25. Exact Online
SaaS @ Exact
© 2010 Exact |

26. Agenda
 Why SaaS
 New partnerships
 For Exact
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27. Why SaaS
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28. Why SaaS
 Customers/accountants start asking
 New players
 International trends
 The next big shift
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29. Accountant and entrepreneur
Payments/statements Depreciations
Invoices Tax/VAT
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30. Why
 Convenience
 Collaboration with accountant
 No hassle with software installations, servers, updates
 Any place, any time
 Controlled investment, subscription
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31. What
 Bookkeeping
 For smaller companies and their accountants
 Started in the Netherlands
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32. Current status
 Available in the Netherlands, Belgium and Turkey
 Proven SaaS environment
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33. New partnerships
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34. Banks
Example:
Statements of Rabobank are automatically available in Exact
Online
Payments from Exact Online are automatically available at
the Rabobank
Payments
Statements
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35. Credit services
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36. Goverment/taks authorities
VAT
Tax
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37. e-Invoicing
Digipoort BSP ….
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38. Content
 CAO´s
 Adresses (Chamber of Commerce)
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39. For Exact
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40. Business wise
 Changing revenue model
 Direct model
 Real time insights
 Usage
 Performance
 Activity
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41. Technical
 Hosting
 Cost of ownership
 Scalability
 Security
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42. Technical
 Multi tenant architecture
 Single source
 All users are on the same version
 Rapid deployment
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43. Customer insight
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44. 9/17/2010 © 2010 Exact | 44
2009

45. IIP-SaaS Workshop
Exact & TU Delft Collaboration
© 2010 Exact |

46. Exact & TU Delft Collaboration
© 2010 Exact |

47. Exact & TU Delft Collaboration
Knowledge Exchange
Research
Industry meets Academic World
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48. Focus on Software as a Service
Technology Process
Computer Science Management
Software Evolution
Software Architecture Business Modeling
Model Driven Engineering Technology Management
Rich Internet Applications Information Systems
Governance
Industrial Design
User Experience
Innovation Management
Product Innovation
Design Techniques
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49. Challenges SaaS
Software Architecture Service Architecture
(Technology) (Business)
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50. SaaS & Software Architecture
Multi-Tenant Systems
© 2010 Exact |

51. Why Multi-Tenant Systems?
Single-Tenant versus Multi-Tenant
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52. Multi-Tenant Systems for IT
Tenant 1
Multi tenant application
Tenant 2
application
database
application
database vs.
Tenant 3
Tenant 4 Tenant 1
Tenant 2
application Tenant 3
Tenant 4
database application
database
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53. Why Multi-Tenant Systems?
 Economy of Scale
 Sharing Resources
 Optimize utilization
 Minimize Total Cost of Ownership per Tenant
 Software
 Hardware
 Professional Services
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54. Challenges for Multi-Tenant SaaS
 Performance
 Scalability
 Customization
 Security
 Zero-downtime
 Maintenance
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