Do You Hear Me Now?

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A basic prerequisite for a smoothly functioning project team is effective communications within the team, and between the team and other project stakeholders.

A basic prerequisite for a smoothly functioning project team is effective communications within the team, and between the team and other project stakeholders.

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  • 1. “Words are only painted fire; a look is the fire itself.” ~ Mark Twain
  • 2. Communications management includes planning and delivering information related to the project to all project stakeholders.
  • 3. Includes the processes required to ensure timely and appropriate collection, generation, dissemination, storage, and disposition of project information.
  • 4. Defines the critical links among people, ideas, and information that are necessary for success.
  • 5. PROJECT COMMUNICATIONS?
  • 6. A basic need for a “well oiled” project team is effective communications within the team, and between the team and other project stakeholders.
  • 7. One of the risks of project management is the delusion that all communication links are functioning well just because people are talking to one another.
  • 8. “One of the most common pitfalls of communication is the assumption that because a message was sent, a message must have been received.”
  • 9. PLAN OF ACTION
  • 10. The responsibility for building and maintaining real communication links falls on the project manager.
  • 11. Recognizing that the communication needs of projects vary widely, the project manager can focus on a number of areas to enhance project communications.
  • 12. Be an effective communicator.
  • 13. Most project managers spend approximately 90% of their time engaged in some sort of communication, 50% of which is generally with the team.
  • 14. To enhance team communication the project manager must:
  • 15. Recognize the importance of the interpersonal communication network within the project team and then encourage informal communication. Do not inhibit it.
  • 16. Recognize the importance of relations between people to the success of communications flow and team building. Effective communication requires harmony and trust.
  • 17. Recognize that communication is a two-way medium. Every team member must be responsible for both sending and receiving communication about the project.
  • 18. Recognize and practice effective communication as denoted by: • Brevity • Clarity • Simplicity • Humanity
  • 19. Be a communications expediter.
  • 20. Foster effective communications across geographic, organizational, and cultural boundaries.
  • 21. Use Technology Effectively
  • 22. HAVE A “TEAMSITE”
  • 23. Conduct effective meetings.
  • 24. By Michael Kaplan. Images by Simone Bramante.