NELINET Keynote Handout 3pp

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merlibrarian

Technology Education

10/1/08

Can’t Get There
From Here!
Achieving Organization 2.0!
Meredith Farkas
Norwich University

So what is library 2.0?

Web 1.0: Democratized
Access to Information

1

10/1/08

Web 2.0: Democratized
Participation

Revolutionary or evolutionary?

http://www.davidleeking.com/2007/08/24/library-20-ripples-another-go-at-the-graph/

What is different now?

2

10/1/08

Library 2.0 is a !
state of mind
• Working to meet changing user needs
• Trusting our users (radical trust)
• Getting rid of the culture of perfect
• Aware of emerging technologies and
opportunities
• Looking outside of the library world for
applications, opportunities, inspiration

3

10/1/08

We really need
to do these Web
2.0 things all the
other libraries are
doing

I think our library really needs a blog
to be relevant to our patrons. Don’t
worry, I’ll handle everything.

This will be the best
library blog ever!

4

10/1/08

Why does it fail?
• Use of social software is not seen as furthering
the library’s mission
• Social software is treated as someone’s !
“pet project.”
• Social software is not planned for strategically
like other technologies
• Once the newness wears off, people are less
motivated to contribute
• Staff are not given time to work on social
software

Building !
Organization 2.0

Know your users

7

10/1/08

Develop a Learning Culture

Question Everything

Integrate 2.0 philosophy and tech
into library planning

8

10/1/08

Use technology to
solve problems

Improve communication
with our users

9

10/1/08

Make our services more visible

12

10/1/08

Improve internal
knowledge sharing

13

10/1/08

Develop a Risk-
Tolerant Culture

Beware the Culture of Perfect

Be Agile

14

10/1/08

Good Ideas can Come from
Anyone and Anywhere

Give Staff Time for
Creative Endeavors

Nurture Talent

15

10/1/08

Encourage Network-Building

Create Partnerships

16

10/1/08

Be transparent with staff

Be transparent with
patrons

17

10/1/08

Involve Staff from All
Levels in Planning

I can haz your cooperation?

Understand Staff Needs
and Limitations

18

10/1/08

Plan for the Continued use
and Maintenance of Tech

Assess, Assess, Assess!

Time Must be Devoted to all
This

19

10/1/08

Will you need to create
new jobs or just shufﬂe?

Is your organization (as it is
currently structured) able
to make all this happen?

Thanks!!

mgfarkas@gmail.com
AIM: librarianmer
Links and presentation at
http://meredithfarkas.wetpaint.com

20

10/1/08

Photo Credits
•  Library 2.0 Meme Map http://ﬂickr.com/photos/gbierens/178568449/ by Gerard Bierens

•  Digitage Web 2.0 http://ﬂickr.com/photos/oceanﬂynn/315385916/ by ocean.ﬂynn

•  Long Range Plan Discussion http://ﬂickr.com/photos/maubrowncow/2763362494/ by Nebraska
Library Commission

•  TBLC Annual Meeting http://ﬂickr.com/photos/sylvar/287940515/ by Sylvar

•  Amazing PowerPoint Presentation http://ﬂickr.com/photos/maubrowncow/2763362494/ by
maubrowncow

•  Dewey or don't we? http://ﬂickr.com/photos/scampion/1500054745/ By scampion

•  RISK #2 http://ﬂickr.com/photos/tollaksen/967960/ by Bjornar

•  Perfection http://ﬂickr.com/photos/unloveable/2401166750/ by unloveable

•  IMG_2016.JPG http://ﬂickr.com/photos/stevenjude/848723658/ by stevenjude

•  Wait: I’ll ﬁx it. http://ﬂickr.com/photos/stshores24/488419188/ by sshores24

•  Farm Cat Group http://ﬂickr.com/photos/weesmalldoll/432578986/ by weesmalldoll

•  The Spongebob Square, Er, Roundpants Juggle http://ﬂickr.com/photos/cayusa/2574029855/ by
Cayusa

•  Rapid Shufﬂe http://ﬂickr.com/photos/latitudes/66424863/ by Johnny Blood

•  sunny day http://ﬂickr.com/photos/iamthebestartist/2226165685/ by jessamyn

21

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NELINET Keynote Handout 3pp

1. 10/1/08 Can’t Get There From Here! Achieving Organization 2.0! Meredith Farkas Norwich University So what is library 2.0? Web 1.0: Democratized Access to Information 1

2. 10/1/08 Web 2.0: Democratized Participation Revolutionary or evolutionary? http://www.davidleeking.com/2007/08/24/library-20-ripples-another-go-at-the-graph/ What is different now? 2

3. 10/1/08 Library 2.0 is a ! state of mind • Working to meet changing user needs • Trusting our users (radical trust) • Getting rid of the culture of perfect • Aware of emerging technologies and opportunities • Looking outside of the library world for applications, opportunities, inspiration 3

4. 10/1/08 We really need to do these Web 2.0 things all the other libraries are doing I think our library really needs a blog to be relevant to our patrons. Don’t worry, I’ll handle everything. This will be the best library blog ever! 4

5. 10/1/08 So what’s the problem? 5

6. 10/1/08 6

7. 10/1/08 Why does it fail? • Use of social software is not seen as furthering the library’s mission • Social software is treated as someone’s ! “pet project.” • Social software is not planned for strategically like other technologies • Once the newness wears off, people are less motivated to contribute • Staff are not given time to work on social software Building ! Organization 2.0 Know your users 7

8. 10/1/08 Develop a Learning Culture Question Everything Integrate 2.0 philosophy and tech into library planning 8

9. 10/1/08 Use technology to solve problems Improve communication with our users 9

10. 10/1/08 Highlight our Collections 10

11. 10/1/08 11

12. 10/1/08 Make our services more visible 12

13. 10/1/08 Improve internal knowledge sharing 13

14. 10/1/08 Develop a Risk- Tolerant Culture Beware the Culture of Perfect Be Agile 14

15. 10/1/08 Good Ideas can Come from Anyone and Anywhere Give Staff Time for Creative Endeavors Nurture Talent 15

16. 10/1/08 Encourage Network-Building Create Partnerships 16

17. 10/1/08 Be transparent with staff Be transparent with patrons 17

18. 10/1/08 Involve Staff from All Levels in Planning I can haz your cooperation? Understand Staff Needs and Limitations 18

19. 10/1/08 Plan for the Continued use and Maintenance of Tech Assess, Assess, Assess! Time Must be Devoted to all This 19

20. 10/1/08 Will you need to create new jobs or just shufﬂe? Is your organization (as it is currently structured) able to make all this happen? Thanks!! mgfarkas@gmail.com AIM: librarianmer Links and presentation at http://meredithfarkas.wetpaint.com 20

21. 10/1/08 Photo Credits •  Library 2.0 Meme Map http://flickr.com/photos/gbierens/178568449/ by Gerard Bierens •  Digitage Web 2.0 http://flickr.com/photos/oceanflynn/315385916/ by ocean.flynn •  Long Range Plan Discussion http://flickr.com/photos/maubrowncow/2763362494/ by Nebraska Library Commission •  TBLC Annual Meeting http://flickr.com/photos/sylvar/287940515/ by Sylvar •  Amazing PowerPoint Presentation http://flickr.com/photos/maubrowncow/2763362494/ by maubrowncow •  Dewey or don't we? http://flickr.com/photos/scampion/1500054745/ By scampion •  RISK #2 http://flickr.com/photos/tollaksen/967960/ by Bjornar •  Perfection http://flickr.com/photos/unloveable/2401166750/ by unloveable •  IMG_2016.JPG http://flickr.com/photos/stevenjude/848723658/ by stevenjude •  Wait: I’ll fix it. http://flickr.com/photos/stshores24/488419188/ by sshores24 •  Farm Cat Group http://flickr.com/photos/weesmalldoll/432578986/ by weesmalldoll •  The Spongebob Square, Er, Roundpants Juggle http://flickr.com/photos/cayusa/2574029855/ by Cayusa •  Rapid Shuffle http://flickr.com/photos/latitudes/66424863/ by Johnny Blood •  sunny day http://flickr.com/photos/iamthebestartist/2226165685/ by jessamyn 21

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