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What Did You Publish Today?



         Copyright: Influential, 2012
3 Essential Questions
1. What do your sales prospects need to learn or
   understand about your company (from your content)?
2. How can the right content help bridge gaps or
   roadblocks in your sales process?
3. How will content marketing help you achieve wider
   strategic goals?




                 2011 B2B Content Marketing Report

                           Copyright: Influential, 2012
About Michael Teeling
23 years in tech marketing, 18 years in Silicon Valley
               7th employee, agency management
                         Dave Duffield’s publicist 
               Geoff Moore’s book publicist
                   Dot-com director of marketing 
               Founded in 2001

         Interim marketing executive for many clients




                           Copyright: Influential, 2012
What is Content Marketing?

Content Marketing is the art of understanding
exactly what your customers need to know, when
they need to know it,
and delivering it to them
in a relevant and compelling way.




                    Copyright: Influential, 2012
5 Goals of Content Marketing
1.   Build greater awareness of your
     company/product(s)
2.   Appeal to each buyer persona’s
     unique requirements
3.   Generate interest and inquiries
4.   Move sales prospects through
     your buying cycle
5.   Support all outbound & inbound                        2011 B2B Content Marketing Report
     marketing efforts




                            Copyright: Influential, 2012
The Old Model: Sales Funnel
                                                           Website
                                                        Press releases
                                                   News & analyst coverage
                                                   Trade show booth signage
AWARENESS                                              Advertising copy
                                                          Speeches
                                                    Direct mail/promo copy
                                                      Corporate brochure
 INTEREST                                             Sales presentation
                                                      Product data sheets
                                                  White papers (vision, market)
                                                   (Analyst studies & reports)
EVALUATION
                                                  Competitive kill documents
                                                 Benchmark studies & shootouts
                                                    White papers (technical)
COMMITMENT                                           Customer case studies

                                                Customer case studies/ references
                Copyright: Influential, 2012
The New Model: Your Buyer’s Journey
Content Strategy
  Messaging          Industry Content
                     Branded Content                          Sales Content
                   Influencer Relations                     Programs Content

                                                                       Product Content




                                                               Customer Content


                             Copyright: Influential, 2012
Content Interdependencies
Top 10 Content Marketing Trends
1. Ditch the Pitch: solve problems, answer Qs, deliver insight, have conversations
2. Customize content by persona, supporting their unique needs and discovery process
3. Map content to the buyer’s journey, in the customer’s context, bringing them along
4. Go cross-channel, but target only those social networks your prospects use
5. Atomize content into bite-size discrete pieces to repurpose, reuse, repackage
6. Focus sales content deeper on value and outcomes, leveraging customer advocates
7. Curate 3rd party content to aggregate “thought leadership” from industry influencers
8. Think like a publisher. Embrace a process orientation in content creation.
9. Try everything. Execute small, laser-targeted campaigns for quick payback
10.Monitor & measure effectiveness with the right metrics for your business



                                   Copyright: Influential, 2012
 Content Marketing firm for B2B technology companies
 Offer content strategy, creation and execution
 One-stop shop for complete project management
 Integration with all inbound/outbound programs
          We’ve serviced nearly 50 clients since 2001




                                                        Copyright: Influential, 2012
Under The Influence
 Our Clients:
   • Enterprise B2B software or service vendors
   • Emerging, high growth startups ($1M-100M in sales)
   • CMOs, VPMs juggling multiple hats
   • End-to-end project management required
   • Markets: BI/Big Data, ERP/CRM, IT services, networking,
      application development, information security…
 Average client tenure: ~ 2 years
 It is our pleasure to offer relentless marketing execution and
  deliver excellent results
 We help our clients...
               “Influence the Influencers”
                          Copyright: Influential, 2012
Content Marketing Services
 Content Strategy
   • Messaging Frameworks: corporate, product, brand
   • Content Curation: gathers industry content that educates, informs,
     entertains for thought leadership
   • Content Mapping: aligns current inventory to the buyer’s journey, by
     persona, by stage, by channel
   • Content Atomization: fragments exiting assets for reuse, repurpose,
     refresh, repackage
 Content Creation
   • Creative Services: full-service editing, writing, design, video, web dev
   • Content Calendar: editorial board for content publishing that
     integrates with marketing programs & events
 Content Execution by deliverable, by project, by program
                            Copyright: Influential, 2012
How Content Atomization works…
VIDEO: Financial Institutions are at War
Joseph Menn, Financial Times Technology Writer,
Author of Fatal System Error




       Atom 1                            Atom 2                          Atom 3

TWEET:                        LINKED IN:                          BLOG POST:
Criminals have a better       Fraudsters invest more              Economists vs. U.S. vs.
system than ours. Huh?        in R&D than Banks. FT               Foreign governments
Watch this video! <link>      author explains… <link>             on cybercrime war.



                                   Copyright: Influential, 2012
How Content Curation works…

                                New Industry Research Report issued:
                                "Online Fraud Mitigation: Tools of the Trade“
                                October 2011




        Today               Tomorrow                             Next Week

TWEET:                 BLOG POST:                            PORTAL:
You can market fraud   Right on! Here are 2                  Download the report
prevention to your     ways to not affect online             from us! Here’s our
customers! <link>      usability…                            take on what to do…
                              Copyright: Influential, 2012
Our Client Engagement Model

         Project/Program Management
       Finite, customized engagements focused
           on delivering measurable results


              Interim Executive Role
         Fulfill 75% of FTE headcount position
                 retained for 3 to n months

Affiliate Network: Creative teams unite domain experts

                     Copyright: Influential, 2012
Analyst Relations Services
a.k.a. “Research Subscription Account Management”

 Not “AR for PR”
 Focus on maximizing ROI on your analyst spend
 Focus not just on quotes of support, but also…
   1. Analyst impact on sales cycle
   2. Analyst feedback to product strategy, positioning
   3. Analyst content creation
   4. Contract negotiation and leverage
 Quarterly planning, monthly activity reporting
 Flexibility and scalability
 Similar to internal AR role, not agency

                        Copyright: Influential, 2012
Clients Advised to Successful Exits
 CygNet Software (acquired by Weatherford)
 Fortify Software (acquired by HP)
 CITTIO (acquired by Nimsoft)
 ITM Software (acquired by BMC)
 ClearApp (acquired by Oracle)
 Codefast (acquired by Coverity)
 Creekpath Systems (acquired by Opsware)
 Bristlecone (acquired by Mahindra Group)




                       Copyright: Influential, 2012
How We Are Different

 Seasoned storytellers
 Brand building expertise meets technical acumen
 Senior level strategic thinking + “get sh*t done”
 Extensive software startup experience
 One-stop single contract model
 Affiliate network of marketing domain specialists
 Range of service options: walk before we run
 East coast attitude. Period.



                         Copyright: Influential, 2012
“When content programs fail, it’s usually not due to a lack of
quality content, but because of poor execution. That’s why a
Project Manager may be your most important content
asset… The Project Manager must ensure excellence in every
content marketing tactic, and assume responsibility for
accomplishing the goals of the project.”

                        The Content Marketing Institute



                        Copyright: Influential, 2012
Let Us Tell Your Story!



      Copyright: Influential, 2012

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Influential Strategies Capabilities

  • 1. What Did You Publish Today? Copyright: Influential, 2012
  • 2. 3 Essential Questions 1. What do your sales prospects need to learn or understand about your company (from your content)? 2. How can the right content help bridge gaps or roadblocks in your sales process? 3. How will content marketing help you achieve wider strategic goals? 2011 B2B Content Marketing Report Copyright: Influential, 2012
  • 3. About Michael Teeling 23 years in tech marketing, 18 years in Silicon Valley  7th employee, agency management Dave Duffield’s publicist   Geoff Moore’s book publicist Dot-com director of marketing   Founded in 2001 Interim marketing executive for many clients Copyright: Influential, 2012
  • 4. What is Content Marketing? Content Marketing is the art of understanding exactly what your customers need to know, when they need to know it, and delivering it to them in a relevant and compelling way. Copyright: Influential, 2012
  • 5. 5 Goals of Content Marketing 1. Build greater awareness of your company/product(s) 2. Appeal to each buyer persona’s unique requirements 3. Generate interest and inquiries 4. Move sales prospects through your buying cycle 5. Support all outbound & inbound 2011 B2B Content Marketing Report marketing efforts Copyright: Influential, 2012
  • 6. The Old Model: Sales Funnel  Website  Press releases  News & analyst coverage  Trade show booth signage AWARENESS  Advertising copy  Speeches  Direct mail/promo copy  Corporate brochure INTEREST  Sales presentation  Product data sheets  White papers (vision, market)  (Analyst studies & reports) EVALUATION  Competitive kill documents  Benchmark studies & shootouts  White papers (technical) COMMITMENT  Customer case studies  Customer case studies/ references Copyright: Influential, 2012
  • 7. The New Model: Your Buyer’s Journey Content Strategy Messaging Industry Content Branded Content Sales Content Influencer Relations Programs Content Product Content Customer Content Copyright: Influential, 2012
  • 9. Top 10 Content Marketing Trends 1. Ditch the Pitch: solve problems, answer Qs, deliver insight, have conversations 2. Customize content by persona, supporting their unique needs and discovery process 3. Map content to the buyer’s journey, in the customer’s context, bringing them along 4. Go cross-channel, but target only those social networks your prospects use 5. Atomize content into bite-size discrete pieces to repurpose, reuse, repackage 6. Focus sales content deeper on value and outcomes, leveraging customer advocates 7. Curate 3rd party content to aggregate “thought leadership” from industry influencers 8. Think like a publisher. Embrace a process orientation in content creation. 9. Try everything. Execute small, laser-targeted campaigns for quick payback 10.Monitor & measure effectiveness with the right metrics for your business Copyright: Influential, 2012
  • 10.  Content Marketing firm for B2B technology companies  Offer content strategy, creation and execution  One-stop shop for complete project management  Integration with all inbound/outbound programs We’ve serviced nearly 50 clients since 2001 Copyright: Influential, 2012
  • 11. Under The Influence  Our Clients: • Enterprise B2B software or service vendors • Emerging, high growth startups ($1M-100M in sales) • CMOs, VPMs juggling multiple hats • End-to-end project management required • Markets: BI/Big Data, ERP/CRM, IT services, networking, application development, information security…  Average client tenure: ~ 2 years  It is our pleasure to offer relentless marketing execution and deliver excellent results  We help our clients... “Influence the Influencers” Copyright: Influential, 2012
  • 12. Content Marketing Services  Content Strategy • Messaging Frameworks: corporate, product, brand • Content Curation: gathers industry content that educates, informs, entertains for thought leadership • Content Mapping: aligns current inventory to the buyer’s journey, by persona, by stage, by channel • Content Atomization: fragments exiting assets for reuse, repurpose, refresh, repackage  Content Creation • Creative Services: full-service editing, writing, design, video, web dev • Content Calendar: editorial board for content publishing that integrates with marketing programs & events  Content Execution by deliverable, by project, by program Copyright: Influential, 2012
  • 13. How Content Atomization works… VIDEO: Financial Institutions are at War Joseph Menn, Financial Times Technology Writer, Author of Fatal System Error Atom 1 Atom 2 Atom 3 TWEET: LINKED IN: BLOG POST: Criminals have a better Fraudsters invest more Economists vs. U.S. vs. system than ours. Huh? in R&D than Banks. FT Foreign governments Watch this video! <link> author explains… <link> on cybercrime war. Copyright: Influential, 2012
  • 14. How Content Curation works… New Industry Research Report issued: "Online Fraud Mitigation: Tools of the Trade“ October 2011 Today Tomorrow Next Week TWEET: BLOG POST: PORTAL: You can market fraud Right on! Here are 2 Download the report prevention to your ways to not affect online from us! Here’s our customers! <link> usability… take on what to do… Copyright: Influential, 2012
  • 15. Our Client Engagement Model Project/Program Management Finite, customized engagements focused on delivering measurable results Interim Executive Role Fulfill 75% of FTE headcount position retained for 3 to n months Affiliate Network: Creative teams unite domain experts Copyright: Influential, 2012
  • 16. Analyst Relations Services a.k.a. “Research Subscription Account Management”  Not “AR for PR”  Focus on maximizing ROI on your analyst spend  Focus not just on quotes of support, but also… 1. Analyst impact on sales cycle 2. Analyst feedback to product strategy, positioning 3. Analyst content creation 4. Contract negotiation and leverage  Quarterly planning, monthly activity reporting  Flexibility and scalability  Similar to internal AR role, not agency Copyright: Influential, 2012
  • 17. Clients Advised to Successful Exits  CygNet Software (acquired by Weatherford)  Fortify Software (acquired by HP)  CITTIO (acquired by Nimsoft)  ITM Software (acquired by BMC)  ClearApp (acquired by Oracle)  Codefast (acquired by Coverity)  Creekpath Systems (acquired by Opsware)  Bristlecone (acquired by Mahindra Group) Copyright: Influential, 2012
  • 18. How We Are Different  Seasoned storytellers  Brand building expertise meets technical acumen  Senior level strategic thinking + “get sh*t done”  Extensive software startup experience  One-stop single contract model  Affiliate network of marketing domain specialists  Range of service options: walk before we run  East coast attitude. Period. Copyright: Influential, 2012
  • 19. “When content programs fail, it’s usually not due to a lack of quality content, but because of poor execution. That’s why a Project Manager may be your most important content asset… The Project Manager must ensure excellence in every content marketing tactic, and assume responsibility for accomplishing the goals of the project.” The Content Marketing Institute Copyright: Influential, 2012
  • 20. Let Us Tell Your Story! Copyright: Influential, 2012