Consummate Communicator

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This document discusses different types of communication used in the fitness industry. It identifies interpersonal communication, organizational communication, public relations, and small group communication as common forms. It also covers learning styles, nonverbal communication cues, the importance of precise directions and cueing, developing a brand vision and messaging, and using concise descriptions to increase brand awareness. Examples of training exercises are provided to demonstrate effective communication skills.

Education Health & Medicine Technology

Consummate Communicator Presented by Marci Clark

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Communication skills are essential for success in one’s personal life, in business and in all other endeavors one might take on. Often times, it isn’t the substance of a message or sentiment that matters; conversely, presentation matters many times more. In interpersonal communication, one’s intentions can be analogized to the substance of a message, whereas one’s tone of voice, the timing of wordplay and facial expressions can be compared to the presentation of such a message.

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Unit VI Lesson 3: Social Business Messages Introduction Communicating in a social environment involves a knowledge of the cultures that you interact with on a daily basis. The environment may be internal (involving coworkers and the culture of the organization) or external to your organization (involving customers and other organizations). Likewise, being aware of business etiquette is a necessity so that your communication does not result in negative outcomes for you, your fellow workers, and your company. An important communication function is networking, that is to say interacting with others externally and internally. As much or more so than education and experience, networking can help anyone’s career. Whether we like it or not, the majority of jobs are secured by networking more so than a job application. Networking is about exchanging information about situations in your line of work, sharing ideas, and helping others who may need advice or ask for help in completing a project. Networking Networking is a forum in which contacts are developed both professionally and personally. Business power and opportunities increase with the support and resources acquired by networking. Networking groups help increase a customer base. The feedback from these groups and the individuals who compose them can help resolve issues that otherwise might be very challenging. Networking online occurs at sites such as Linkedin, Biznik, Fast Pitch, Ryze, and dozens more. Networking that occurs locally in the community is often fostered by volunteering at a variety of services. Joining local business groups and other social organizations may change some business practices with helpful and constructive advice from networking contacts. Through networking, people encounter employees who want to work with them as they learn to share dreams of success. Communicating in Person When communicating face to face, always be aware of business etiquette and interpersonal communication. These skills can help or hinder credibility and persuasive abilities, especially when promoting a business. Business Etiquette Business etiquette involves one’s conduct, the ways in which we speak to others, our demonstration of respect for others, and several nonverbal communication habits such as appearance, posture, and gestures. These habits are viewed in various ways by different cultures. For example, in one culture, it may be appropriate to wear denims to a social gathering while in another culture it is taboo. We have to be aware of our hygiene while sharing a workspace with others. While smothering others with too much perfume or the scent of aftershave lotion is certainly not a good idea, using enough to encourage others to share our work environments in a comfortable way is very appropriate. In any office, employees should always try to add to a positive work environment. Speaking with ...

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