2. Prepared By
Manu Melwin Joy
Assistant Professor
Ilahia School of Management Studies
Kerala, India.
Phone – 9744551114
Mail – manu_melwinjoy@yahoo.com
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3. Redefining Transactions
• When I redefine, I do so
internally. How will you
know from my outward
behavior whether or not
I am redefining?
4. Redefining Transactions
• The only external clue is
that you will see or hear
me discounting. Thus the
signals of discounting are
the external
manifestations that
redefining is taking place
internally.
6. Redefining Transactions
• Discounting done by an
individual can be
recognized from various
behavioral clues. These
same clues, then, also
tell you that the person
is redefining.
7. Redefining Transactions
• We also know someone
is redefining if he shows
grandiosity or a thinking
disorder, which are
typical accompaniment
to discounting.
8. Redefining Transactions
• There are two distinctive
transactions that give
clear verbal evidence of
redefining. They are the
tangential transactions
and the blocking
transactions.