The first 100 days of the General Manager

1. THE FIRST 100 DAYS
Levent Özkula
16th January 2015

2. Phase One :
UNDERSTAND THE OPERATION
• LISTEN & LEARN ;
- Listen the Management Team ( Excec. Commitee / Dept. Managers)
- Learn Main Customers - Competitors ( Sales & Marketing ), and
- Main Suppliers (Supply Chain)
• GO THROUGH THE EXISTING MIS REPORTS ;
- Operational Reports(Sales&Marketing/Production/Quality/HR, etc.)
- Financial Reports ( P&L / BS / Cash Flow / Working Capital, etc. )
• UNDERSTAND ;
- Corporate Culture, Values

3. Phase Two :
IMPROVE THE MIS REPORTING
• OPERATIONEL REPORTS (Department Reports)
- Sales & Marketing, Production, Quality, Supply Chain, HR, etc.
• MONTHLY REPORTS
- Operational P&L and Balance Sheet
- Product Costing
- Sales Reports (By Customer – By Product Margin)
- Key Performance Indicators (KPI)
- Cost Reduction Plans
- Cash Flow, Working Capital
- Risks & Opprtunities
• ANNUAL OPERATING BUDGET

4. Phase Three :
DEFINE – SET – ACTION
• VALUE DISCIPLINES to OFFER to our CUSTOMERS;
- OPERATIONAL EXCELLENCE
““deliver a combination of quality, price, and ease of purchase that no one else can match” – WAL-MARTdeliver a combination of quality, price, and ease of purchase that no one else can match” – WAL-MART
- PRODUCT DEVELOPMENT
““an offer of the best product, period. Continuous innovation” – INTELan offer of the best product, period. Continuous innovation” – INTEL
- CUSTOMER INTIMACY
““we take care of you and all your needs. We get you the best total solution” – NYPROwe take care of you and all your needs. We get you the best total solution” – NYPRO
• DO SWOT ANALYSIS;
- Strenghts-Weaknesses / Opportunities- Threats
- Define Competitive Advantages
• VISION – MISSION – STRATEGY WORK;
VISION - Your dream(s)
MISSION - The reason of our existance
STRATEGY - The way to realize your mission
to reach your vision

5. Phase Three :
DEFINE – SET – ACTION
• SET the TARGETS (Measurable Business Objectives), and GO for ACTION PLANS
(USING BALANCE SCORE CARD APPROACH, etc.)
- FINANCIAL (Share Holders)
- CUSTOMERS
- OPERATIONAL (Excellent Processes)
- HR (Workforce)
• MARKET POSITIONING (Do Something Different then Competitors)
• DO CULTURAL CHANGES IF NECESSARY

6. THANK YOU

7. THANK YOU