Dollar General Presentation at the Supply Chain Insights Global Summit September 8 2021
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Dollar General, a five-time Supply Chains to Admire award winner, shares insights on their supply chain at the Supply Chain Insights Global Summit. Presentation given on September 8, 2021.
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Dollar General Presentation at the Supply Chain Insights Global Summit September 8 2021
- 1. EVP Global Supply Chain Dollar General Corporation Tony Zuazo
- 2. C U ST OME R S • Value-conscious and convenience-seeking • Broad cross-section of America ranging from rural to metropolitan communities S T O R E S/ DISTR IB UTION • More than 17,500 stores in 46 states* • Most stores typically operate daily from 8 a.m. to 10 p.m. • Convenient size in convenient locations with easy in-and-out formats. • 27 Distribution Centers (Traditional and Fresh) • Approximately 75% of stores serve communities of less than 20,000 T H E C O M PA NY • 159,000+ employees* • Store Support Center office in Goodlettsville, Tenn. • $33.7 billion in net sales in FY 2020 • Ranked #91 on the Fortune 500 list in May 2021 • Named to the S&P 500 in November 2012 • Included in Fortune’s 2020 World’s Most Admired Companies List and Mass Market Retailer magazine’s 2019 Retailer of the Year ABOUT DOLLAR GENERAL *As of August 2021
- 3. SERVING OTHERS • Dollar General’s mission of Serving Others is the foundation on which the business was built and a guiding force of its future. • Dollar General is proud to invest in the communities it calls home. • The Dollar General Literacy Foundation awards grants each year within a 15-mile radius to support literacy and education. • Information/Applications at dgliteracy.org • Since 1993, the DGLF has awarded nearly $200 million to enhance the lives of more than 14 million individuals through literacy and education.
- 4. THE LEADING FORUM FOR GLOBAL SUPPLY CHAIN INNOVATORS IMAGINE Supply Chain CUSTOMER Driven Supply Chain Allocations Demand Management DC Operations MDM/B2B Imports Transportatio n
- 5. THE LEADING FORUM FOR GLOBAL SUPPLY CHAIN INNOVATORS IMAGINE O u r F r e s h J o u r n e y
- 6. THE LEADING FORUM FOR GLOBAL SUPPLY CHAIN INNOVATORS IMAGINE FreshVision & Goals Be the leading fill-in destination for the fresh product assortment our customers want SALES GROWTH EFFICIENCY 4 3 2 COST 1
- 7. THE LEADING FORUM FOR GLOBAL SUPPLY CHAIN INNOVATORS IMAGINE Supply Chain Agility 2018 :: 1 DC :: 312 STORES 2019 :: 4 DCs :: 6,160 STORES 2020 :: 10 DCs :: 16,000 STORES 2021 :: 12 DCs :: 17,500+ STORES Opened 12 DCs in just over 2.5 years to service 99% of stores
- 8. THE LEADING FORUM FOR GLOBAL SUPPLY CHAIN INNOVATORS IMAGINE Transportation Growth Exponential growth in Fleet Driver counts to support the vision Q1' 19 Q4' 19 Q1' 20 Q4' 20 Q1' 21 2021E
- 9. THE LEADING FORUM FOR GLOBAL SUPPLY CHAIN INNOVATORS IMAGINE Replenishment & Systems Update and unlock fresh focused capabilities TOOLS ACCURACY VISIBILITY 4 3 2 SPEED 1
- 10. THE LEADING FORUM FOR GLOBAL SUPPLY CHAIN INNOVATORS IMAGINE Fresh Strategy Impacts Sales Improvements Profit Improvements In-stock Improvements Assortment Unlocked Strategic Enablement
- 11. THE LEADING FORUM FOR GLOBAL SUPPLY CHAIN INNOVATORS IMAGINE Next Step Increase Assortment in Fresh Process Improvements to Reduce Costs New Partnerships
Editor's Notes
- NOTE: Starting with Customer information because at Dollar General, the customer is at the center of all they do. Additional notes if needed: - (DO NOT use with saturation opposition): Approximately 75% of Americans live within five miles of a Dollar General.
- The Dollar General Literacy Foundation awards grants each year as part of its commitment to enhancing lives through literacy and education in the communities it serves. Nonprofit organizations, schools and libraries within a 15-mile radius of a Dollar General store or distribution center are eligible to apply for grants to support: Adult Literacy Family Literacy Summer Literacy Youth Literacy Since its inception, the Dollar General Literacy Foundation has awarded more than $172 million in grants to nonprofit organizations, helping more than 11 million individuals take their first steps toward literacy or continued education.
- Cost: Lower Supply Chain Cost Model More Control out of our Network Lower Initial product purchase cost Efficiency: Create operating efficiencies (Check-in, product mgmt., CGO) Improve net margin (damages, markdowns, pricing) Growth: Enable real estate growth (new, remodels, and relocations) Leverage marketing to strengthen our brand message Sales: Expanded Brands (National & Private) Broader product assortment Deliver a new perishables shopping experience