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A Social Milieu Approach to the Online
Participation Divides in Germany
Christoph Lutz
Connected Life Conference
Balliol College, Oxford
4 June 2015
Participation on the Internet
Presentation Christoph Lutz
OII
Page 2 Intro and Overview
• Research in the tradition of digital divides research
• Milieu perspective absent in digital inequalities research
• Drawing on Bourdieu as theoretical framework
Online participation is the creation and sharing of content on
the Internet addressed at a specific audience and driven by a
social purpose.
(Lutz, Hoffmann, & Meckel, 2014)
Participation on the Internet
Presentation Christoph Lutz
OII
Page 3 Qualitative Study
• Focus groups and online communities: 12 groups with 8
participants per groups
How do citizens from different Internet milieus define and
conceptualize online participation and engagement?
Does the everyday understanding match the academic
understanding?
Participation on the Internet
Presentation Christoph Lutz
OII
Page 4 Cooperation with Sinus: Internet milieus
Participation on the Internet
Presentation Christoph Lutz
OII
Page 5 Cooperation with Sinus: Internet milieus
Participation on the Internet
Presentation Christoph Lutz
OII
Page 6
Participation on the Internet
Presentation Christoph Lutz
OII
Page 7 Group 1: Natives
Participation on the Internet
Presentation Christoph Lutz
OII
Page 8 Group 1: Natives
• Pragmatic approach towards online communities
• Online participation more pronounced than in groups 2 and 3
• But there are also some skeptics
I am not actively participating on any Internet site or platform, because I try
to stay away from the virtual world as much as possible and not miss the real
life. I only use the internet when i need information; communicate with
friends, or want to buy or sell something (Patrick; carelss hedonist)
Participation on the Internet
Presentation Christoph Lutz
OII
Page 9 Group 1: Natives
• Lage differences between milieus
• Facebook task suitable to crave out the differences, e.g.,
between careless hedonists and digital sovereigns
Well, i see ads, new photos of family and friends. What I also see are short
videos of my favorite series «Berling tag und Nacht». (Vanessa; careless
hedonist)
My start profile basically replaces the daily newspaper, because through
selected connections I receive updates and news reports. (Denis; digital
sovereign)
Participation on the Internet
Presentation Christoph Lutz
OII
Page 10 Group 2: Immigrants
Participation on the Internet
Presentation Christoph Lutz
OII
Page 11 Group 2: Immigrants
• Somewhat more interaction than in group 1
• Large variance in participation intensity and scope
• Age effects affect the forms/domains of participation
My interests, information and appointments in my function as a youth
adviser in the Alps association can be found on the homepage
www.alpenverein-hochtaunus.de. [… ] I’m actively engaged on this site
because I myself and my son (in the youth group) climb and because I can
best give my tasks in youth work to interested families via the homepage.
(Sibylle; responsible established)
Participation on the Internet
Presentation Christoph Lutz
OII
Page 12 Group 3: Outsiders
Participation on the Internet
Presentation Christoph Lutz
OII
Page 13 Group 3: Outsiders
• Intense interaction, sometimes on a very personal level
• Largest variance in how the tasks were solved
• Most active users in online communites, but also most
skeptical ones
I’m very often on Deutschlandradio Kultur. That’s enough, i don’t need
anything else. (Joachim; law-and-order Internet amateur)
I equate registering with active action in the sense of engagement.
(Thorsten; law-and-order Internet amateur)
Participation on the Internet
Presentation Christoph Lutz
OII
Page 14 Main Findings and Take Aways
Large differences in participation depending
on milieu
High status ≠ high engagement
Cultural/Horizontal aspects very important
Bourdieu’s theory useful in this regard
Participation on the Internet
Presentation Christoph Lutz
OII
Page 15 Discussion
Additional ideas, experiences and inputs for
the online-offline triangulation? Does it make
sense to combine offline focus groups and
online communities in one article?
How to best «sell» the milieu typology that
originated in a non-academic context?
How much theorizing?
Participation on the Internet
Presentation Christoph Lutz
OII
Page 16
Thanks for your
Attention
Institute for Media and Communications Management
University of St. Gallen
Blumenbergplatz 9
CH-9000 St. Gallen

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A Social Milieu Approach to the Online Participation Divides in Germany

  • 1. A Social Milieu Approach to the Online Participation Divides in Germany Christoph Lutz Connected Life Conference Balliol College, Oxford 4 June 2015
  • 2. Participation on the Internet Presentation Christoph Lutz OII Page 2 Intro and Overview • Research in the tradition of digital divides research • Milieu perspective absent in digital inequalities research • Drawing on Bourdieu as theoretical framework Online participation is the creation and sharing of content on the Internet addressed at a specific audience and driven by a social purpose. (Lutz, Hoffmann, & Meckel, 2014)
  • 3. Participation on the Internet Presentation Christoph Lutz OII Page 3 Qualitative Study • Focus groups and online communities: 12 groups with 8 participants per groups How do citizens from different Internet milieus define and conceptualize online participation and engagement? Does the everyday understanding match the academic understanding?
  • 4. Participation on the Internet Presentation Christoph Lutz OII Page 4 Cooperation with Sinus: Internet milieus
  • 5. Participation on the Internet Presentation Christoph Lutz OII Page 5 Cooperation with Sinus: Internet milieus
  • 6. Participation on the Internet Presentation Christoph Lutz OII Page 6
  • 7. Participation on the Internet Presentation Christoph Lutz OII Page 7 Group 1: Natives
  • 8. Participation on the Internet Presentation Christoph Lutz OII Page 8 Group 1: Natives • Pragmatic approach towards online communities • Online participation more pronounced than in groups 2 and 3 • But there are also some skeptics I am not actively participating on any Internet site or platform, because I try to stay away from the virtual world as much as possible and not miss the real life. I only use the internet when i need information; communicate with friends, or want to buy or sell something (Patrick; carelss hedonist)
  • 9. Participation on the Internet Presentation Christoph Lutz OII Page 9 Group 1: Natives • Lage differences between milieus • Facebook task suitable to crave out the differences, e.g., between careless hedonists and digital sovereigns Well, i see ads, new photos of family and friends. What I also see are short videos of my favorite series «Berling tag und Nacht». (Vanessa; careless hedonist) My start profile basically replaces the daily newspaper, because through selected connections I receive updates and news reports. (Denis; digital sovereign)
  • 10. Participation on the Internet Presentation Christoph Lutz OII Page 10 Group 2: Immigrants
  • 11. Participation on the Internet Presentation Christoph Lutz OII Page 11 Group 2: Immigrants • Somewhat more interaction than in group 1 • Large variance in participation intensity and scope • Age effects affect the forms/domains of participation My interests, information and appointments in my function as a youth adviser in the Alps association can be found on the homepage www.alpenverein-hochtaunus.de. [… ] I’m actively engaged on this site because I myself and my son (in the youth group) climb and because I can best give my tasks in youth work to interested families via the homepage. (Sibylle; responsible established)
  • 12. Participation on the Internet Presentation Christoph Lutz OII Page 12 Group 3: Outsiders
  • 13. Participation on the Internet Presentation Christoph Lutz OII Page 13 Group 3: Outsiders • Intense interaction, sometimes on a very personal level • Largest variance in how the tasks were solved • Most active users in online communites, but also most skeptical ones I’m very often on Deutschlandradio Kultur. That’s enough, i don’t need anything else. (Joachim; law-and-order Internet amateur) I equate registering with active action in the sense of engagement. (Thorsten; law-and-order Internet amateur)
  • 14. Participation on the Internet Presentation Christoph Lutz OII Page 14 Main Findings and Take Aways Large differences in participation depending on milieu High status ≠ high engagement Cultural/Horizontal aspects very important Bourdieu’s theory useful in this regard
  • 15. Participation on the Internet Presentation Christoph Lutz OII Page 15 Discussion Additional ideas, experiences and inputs for the online-offline triangulation? Does it make sense to combine offline focus groups and online communities in one article? How to best «sell» the milieu typology that originated in a non-academic context? How much theorizing?
  • 16. Participation on the Internet Presentation Christoph Lutz OII Page 16 Thanks for your Attention Institute for Media and Communications Management University of St. Gallen Blumenbergplatz 9 CH-9000 St. Gallen