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Today is…
30 June 2010 Essentials for social media marketing success Passionate.  Professional.  Visionary.
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
Who’s doing it?
Who are LCM? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Clients we work with
What would you like to get out of this morning?
Where does social media fit Product A Resellers Direct Marketing Segment 1 Reputation PRODUCTS , BRANDS, VALUE PROPOSITION INTERNAL PARTNERS & CHANNEL CUSTOMERS  & SEGMENTS USAGE, LOYALTY,  REFERRALS & CASE STUDY COMMUNICATIONS Product B Product C Product D Alliances Distributors Segment 2 Segment 3 Segment 4 Web PR & Social media Networks & Communities Pricing
It’s just another megaphone
Maximising the potential of social media Websites and email Social media The value of social media as a channel
What your social media strategy must do ,[object Object],[object Object],[object Object],[object Object],[object Object]
Your social media to do list ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social media objectives – examples ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where are your prospects/clients?
 
Twitter best practice ,[object Object],[object Object],[object Object]
 
 
[object Object],[object Object],[object Object],[object Object],[object Object],Foster & build relationships
Exponential Growth
Exponential Growth ,[object Object],[object Object],[object Object],[object Object]
 
Managing & maintaining your brand
 
Identify brand champions
Not anyone who could let you down Be careful who you choose
Be consistent
[object Object],[object Object],Content
Avoid overt selling
Leave them craving more ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of content and planning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Handling negative comments
A real life example – Nestle
 
Measuring
Measuring success & refinement ,[object Object],[object Object],[object Object],[object Object],[object Object]
Online measuring tools
Online measuring tools
Commercial benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Get Involved ,[object Object],[object Object],[object Object],[object Object],[object Object]
Any questions?
Marketing Peek  blog.lcm.co.uk Thank you & stay in touch Passionate.  Professional.  Visionary. LCM_UK www.lcm.co.uk   01329 825849  [email_address]

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Final social-media-day

Editor's Notes

  1. It’s the ‘latest thing’? It’s just another thing It’s not instead of what we are doing, it’s as well as... It’s ‘another megaphone’
  2. Permission marketing Web 2.0 is all about conversation
  3. George, where were those other objectives?
  4. What do you want to achieve?
  5. Twitter is a communication platform that helps businesses stay connected to their customers. As a business, you can use it to quickly share information with people interested in your company, gather real-time market intelligence and feedback, and build relationships with customers, partners and other people who care about your company. As an individual user, you can use Twitter to tell a company (or anyone else) that you've had a great—or disappointing—experience with their business, offer product ideas, and learn about great offers.
  6. More than 400 million active users 50% of our active users log on to Facebook in any given day Average user has 130 friends People spend over 500 billion minutes per month on Facebook There are over 160 million objects that people interact with (pages, groups and events) Average user is connected to 60 pages, groups and events Average user creates 70 pieces of content each month More than 25 billion pieces of content (web links, news stories, blog posts, notes, photo albums, etc.) shared each month.
  7. LinkedIn has over 70 million members in over 200 countries. A new member joins LinkedIn approximately every second, and about half of our members are outside the U.S. Executives from all Fortune 500 companies are LinkedIn members. Your professional network of trusted contacts gives you an advantage in your career, and is one of your most valuable assets. LinkedIn exists to help you make better use of your professional network and help the people you trust in return. Our mission is to connect the world’s professionals to make them more productive and successful. We believe that in a global connected economy, your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust.