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Online & New Media Marketing
SNC-MKTG350
November 13, 2013
Tonight’s Agenda: Ethics
• Quiz
• Class Discussion:
– Ethics in online marketing
• Laws
• Don’t be evil
• Responsibilities
It’s Legal, does that make it
Ethical?

Legal
Ethical
Ethics on the Internet
Your Ethics Examples
•
•
•
•
•
•

Email Spam
Misleading offers
Outright fraud
Information theft
Failure to protect someone else (fiduciary)
False statements/lack of transparency
Relevant Laws
• CAN-SPAM of 1998

– Don’t send unless you have a relationship (FTC)
– Must have contact info
– Must be able to opt-out

• Children's Online Privacy Protection Act of 1998
– No collecting info from children (FTC)

• Digital Millennium Copyright Act of 1998.

– Civil and criminal penalties for pirating and other
unauthorized use of software.

• And many, many more…
Say you stole an idea online…
• You’re caught
• And convicted
• How did you get the info in the first place?
– Who else is an accessory?
– Computer?
– Internet service provider?
Is Online marketing different
than regular marketing?
Don’t be evil
• Ways to be evil:
– Stealing things
• Hacking
• Mis-appropriating data

– “Snookering” buyers
•
•
•
•

Spam
Mis-routing links
Poor products
False statements
Being transparent
Hacking & Mis-Appropriation
Deceptive Practices
Specialty group targeting
Living trusts
Time shares
Children
Marketing to Children
Less experience in critical thinking
Want to conform
Spending parents’ money
Your Responsibilities
• Protecting things you don’t own but are responsible
for from being stolen or compromised
• Not misleading your audience
• Providing value

• Sourcing and paying for value you received
Invading/Protecting Privacy
Copyright Infringement
Overcharging
Are you going to be ethical?

SO…
• What was a new idea for you?
• What will you do differently?
• What will you be watchful for?
Next session:
• Last Quiz on Monday: ethics
• Week of Nov 18 Discussion:
– Public Policy
– International Digital Marketing

• Week of Nov 22: No class/Thanksgiving
• Week of Dec 2: Workshop your plans in class
• Dec 16: Final presentations

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Mktg350 lecture 11132013

Editor's Notes

  1. Let’s say I had some notes here.
  2. Mis-appropriation: mis-linking, keyboard sniffers, email take-overs, not pying taxes, over-stating traffic