11. Volunteer Communities
• Levo League (Local
Levo)
• Google (City Experts)
• TED Open Translation
Project
• DuoLingo
• Mozilla
• YEC
• The Fetch
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12. 3 things to think
about...
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13. 1.Where will your business benefit from
volunteers?
2.Where in your workflow will you work with
volunteers?
3. How do you track their impact?
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18. When figuring their role...
• Volunteer community members (do not equal) employees
• Not getting paid
• Not full-time
• Don’t have insider knowledge how the team works, or of the hard-
to-define team dynamic
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19. Tips
• Set clear boundaries
• Be realistic
• Be experimental!
• Allow them to decide how much they can take on (they lead, you
facilitate)
• Keep it useful for everyone
• Remind everyone the “reasons why we are here”
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20. The structure will change over
time, you won’t know until you
experiment!
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22. Content
• What percentage of your content is from volunteers?
• What percentage of content is what volunteers do?
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23. Outreach
• Do your volunteers reach markets that you can’t?
• How many more people were you able to reach?
• Do they give you local insight?
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24. Product development
• Has an idea from a volunteer become a product?
• Do volunteers help with product release and testing?
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25. 7 building blocks of
successful volunteer
programs
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27. • Create a product that people can be passionate
about
• Give people the ability to share their passion
How do you harness
passion?
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29. Think about...
• What are things about your core product that people
like?
• Where are places that you can put passion into action?
• Where are there opportunities to share passion?
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34. Think about...
• What are the minimum parameters you would feel
comfortable with?
• Rules will change over time
• Give them the tools they need to carry out
responsibilities effectively
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40. How can you do it?
• Write a manifesto co-created by you and your
volunteers
• Repeat a common phrase/ethos in communication
• Create the feeling in meetings, and in person events
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