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 Crowdsourcing	
  &	
  Nichesourcing:	
  	
  
Enriching	
  Cultural	
  Heritage	
  
with	
  Experts	
  &	
  Crowds	
  
Lora	
  Aroyo	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
so9ware	
  systems	
  are	
  ever	
  more	
  intelligent	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
but	
  they	
  don’t	
  actually	
  understand	
  people	
  
focus	
  on	
  human	
  knowledge	
  in	
  machine-­‐readable	
  form	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
but	
  there	
  are	
  types	
  of	
  human	
  knowledge	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
that	
  can’t	
  be	
  captured	
  by	
  machines	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
in	
  a	
  form	
  that	
  machines	
  can	
  acquire	
  &	
  process	
  
urge	
  computer	
  science	
  research	
  	
  
to	
  push	
  fronCers	
  of	
  human	
  knowledge	
  representaCon	
  	
  
classical	
  AI	
  involves	
  human	
  experts	
  to	
  manually	
  
provide	
  training	
  knowledge	
  for	
  machines	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
human	
  expert-­‐based	
  ground	
  truth	
  does	
  not	
  scale	
  	
  
for	
  current	
  demand	
  for	
  machines	
  to	
  deal	
  with	
  wide	
  
ranges	
  of	
  real-­‐world	
  tasks	
  and	
  contexts	
  
	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
to	
  provide	
  an	
  approach	
  to	
  capturing	
  human	
  knowledge	
  
in	
  a	
  way	
  that	
  is	
  scalable	
  &	
  adequate	
  to	
  real-­‐world	
  needs	
  
the	
  key	
  scienCfic	
  challenge	
  is	
  
QuanCty	
  is	
  the	
  new	
  Quality	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
Human	
  ComputaCon	
  adopts	
  human	
  intelligence	
  at	
  
scale	
  to	
  improve	
  purely	
  machine-­‐based	
  systems	
  
humans	
  accurately	
  perform	
  interpretaCon	
  tasks	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
humans	
  accurately	
  perform	
  interpretaCon	
  tasks	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
can	
  their	
  effort	
  be	
  adequately	
  harnessed	
  in	
  a	
  
scienCfically	
  reliable	
  manner	
  that	
  scales	
  across	
  tasks,	
  
contexts	
  &	
  data	
  modaliCes?	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
Research	
  Projects	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
1.	
  extracCng	
  knowledge	
  from	
  social	
  annotaCon	
  
Research	
  Projects	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
1.	
  extracCng	
  knowledge	
  from	
  social	
  annotaCon	
  
2.	
  harnessing	
  of	
  non-­‐expert	
  human	
  knowledge	
  
Research	
  Projects	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
1.	
  extracCng	
  knowledge	
  from	
  social	
  annotaCon	
  
2.	
  harnessing	
  of	
  non-­‐expert	
  human	
  knowledge	
  
3.	
  nichesourcing	
  of	
  expert	
  knowledge	
  	
  
Research	
  Projects	
  
4.	
  capturing	
  event	
  knowledge	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
1.	
  extracCng	
  knowledge	
  from	
  social	
  annotaCon	
  
2.	
  harnessing	
  of	
  non-­‐expert	
  human	
  knowledge	
  
3.	
  nichesourcing	
  of	
  expert	
  knowledge	
  	
  
Research	
  Projects	
  
1.	
  Human	
  Knowledge	
  from	
  Social	
  Tagging	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
 Waisda?	
  @	
  Beeld	
  en	
  Geluid	
  
– an	
  online	
  video	
  tagging	
  game,	
  e.g.	
  NCRV	
  and	
  VARA	
  	
  
– power	
  of	
  the	
  crowd	
  for	
  Web-­‐scale	
  enrichment	
  of	
  A/V	
  
collecAons	
  
– significant	
  accuracy	
  for	
  improving	
  IR	
  beyond	
  the	
  state-­‐
of-­‐the-­‐art	
  of	
  expert-­‐based	
  annotaAons	
  
– sustainable	
  means	
  for	
  engaging	
  large	
  volunteer	
  crowds	
  	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
1.	
  Human	
  Knowledge	
  from	
  Social	
  Tagging	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
hZp://waisda.nl/	
   hZp://spotvogel.vroegevogels.vara.nl/	
  
Engage	
  with	
  Games	
  in	
  Entertainment	
  
Following the grandeur of Baroque, Rococo art is
often dismissed as frivolous and unserious, but
Waldemar Januszczak disagrees. […] The first
episode is about travel in the 18th century and how
it impacted greatly on some of the finest art ever
made. The world was getting smaller and took on
new influences shown in the glorious Bavarian
pilgrimage architecture, Canaletto's romantic
Venice and the blossoming of exotic designs and
tastes all over Europe.
Rococo:	
  Travel,	
  pleasure,	
  madness	
  
A	
  boarding	
  school	
  where	
  boys	
  from	
  the	
  Dutch	
  East	
  Indies	
  
receive	
  a	
  vocaAonal	
  educaAon	
  has	
  been	
  set	
  up	
  by	
  the	
  
ministry	
  of	
  Social	
  Affairs	
  near	
  Batavia.	
  Trumpeter	
  sounds	
  
the	
  reveille;	
  -­‐	
  the	
  boys	
  get	
  out	
  of	
  bed;	
  -­‐	
  the	
  muster	
  is	
  held	
  in	
  
front	
  of	
  the	
  building;	
  aIerwards	
  the	
  boys	
  stand	
  in	
  line	
  with	
  a	
  
food	
  bowl;	
  they	
  get	
  rice	
  pudding	
  and	
  eat	
  this	
  around	
  long	
  
tables	
  in	
  the	
  open	
  air;	
  -­‐	
  the	
  boys	
  get	
  instrucAons	
  and	
  
pracAce	
  a.o.	
  drawing	
  shapes,	
  forging,	
  metalworking,	
  filing	
  
and	
  woodworking;	
  
News	
  from	
  Indonesia:	
  youth	
  care	
  
hZp://vista-­‐tv.eu	
  
hZp://dive.beeldengeluid.nl	
  
Crowdsourcing	
  for	
  Video	
  Analysis	
  
2.	
  Harnessing	
  Non-­‐expert	
  Human	
  
Knowledge	
  in	
  Medical	
  Domain	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
2.	
  Harnessing	
  Non-­‐expert	
  Human	
  
Knowledge	
  in	
  Medical	
  Domain	
  
	
  Training	
  IBM	
  Watson	
  
– gathering	
  higher	
  quality	
  ground	
  truth	
  data	
  from	
  the	
  
crowd	
  than	
  from	
  experts	
  
– open	
  source	
  human-­‐machine	
  computaAon	
  framework	
  
for	
  accurately	
  measuring	
  quality	
  of	
  resulAng	
  data	
  
– CrowdTruth.org	
  
	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
http://CrowdTruth.org
http://data.CrowdTruth.org/
http://game.crowdtruth.org
Achieving Expert-Level
Annotation Quality with the Crowd
The Case of Medical Relation Extraction
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
Crowdsourcing	
  for	
  Text	
  Analysis	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
hNp://game.crowdtruth.org	
  	
  
Engage	
  with	
  Games	
  in	
  Sciences	
  
3.	
  Nichesourcing	
  Expert	
  Knowledge	
  	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
3.	
  Nichesourcing	
  Expert	
  Knowledge	
  	
  
Cultural	
  Heritage	
  
– Different	
  layers	
  and	
  domains	
  of	
  experAse	
  	
  
– Intrinsic	
  moAvaAon	
  of	
  knowledgeable	
  crowds	
  
– Accurator.nl	
  @	
  Rijksmuseum	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
seman'c	
  enrichment	
  with	
  LOD	
  can	
  be	
  complemented	
  
with	
  domain	
  knowledge	
  from	
  niches	
  of	
  experts	
  
there	
  are	
  massive	
  niches	
  of	
  experts	
  online	
  …	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
hNp://annotate.accurator.nl/	
  	
  
Engage	
  the	
  Niche	
  in	
  Cultural	
  Heritage	
  
hNp://accurator.nl/	
  	
  
Engage	
  with	
  Games	
  in	
  Cultural	
  Heritage	
  
4.	
  Capturing	
  Event	
  Knowledge	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
4.	
  Capturing	
  Event	
  Knowledge	
  
interpretaCon	
  support	
  framework	
  Digital	
  HermeneuCcs	
  	
  
–  text,	
  images	
  and	
  videos,	
  e.g.	
  newspapers,	
  tweets,	
  TV	
  and	
  
radio	
  programs,	
  and	
  images	
  	
  
–  events	
  carry	
  ambiguity,	
  bias	
  &	
  wide	
  range	
  of	
  perspecAves	
  
–  knowledge	
  representaAon	
  challenges,	
  e.g	
  informaAon	
  
granularity,	
  temporal	
  and	
  provenance	
  modeling	
  
–  Agora,	
  DIVE+	
  @	
  KB,	
  Beeld	
  en	
  Geluid,	
  Amsterdam	
  Museum	
  
–  Crowddriven.nl	
  for	
  TV	
  show	
  Game	
  of	
  Thrones	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
engaging
users
through
event
narratives
“Digital	
  Hermeneu/cs:	
  Agora	
  and	
  the	
  online	
  understanding	
  of	
  cultural	
  
heritage”	
  In	
  proceedings	
  of	
  Web	
  Science	
  Conference,	
  (ACM:	
  New	
  York,	
  
2011)	
  
InterpretaCon	
  Support	
  for	
  Scholars	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
Browsing	
  support	
  for	
  wide	
  audience	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
Engage	
  with	
  Games	
  in	
  Entertainment	
  
http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
understanding	
  perspecCves	
  
– diversity	
  of	
  opinions	
  from	
  the	
  crowd	
  
– mulAtude	
  of	
  contexts	
  
– ambiguity	
  in	
  language,	
  images	
  or	
  videos	
  
– independent	
  interpretaCons	
  
– aggregated	
  view	
  –	
  the	
  big	
  picture	
  
– a	
  new	
  approach	
  to	
  understanding	
  semanCcs	
  by	
  
harnessing	
  the	
  power	
  &	
  diversity	
  (disagreement	
  on	
  the	
  
correct	
  interpretaAon)	
  of	
  the	
  crowd	
  
– human	
  disagreement	
  is	
  essenCal	
  in	
  helping	
  machines	
  
with	
  semanCc	
  interpretaCon	
  	
  
Goodbye
to Truth
Hello
Perspectives
Goodbye
to Truth
Human
Computation
making sense
of human
semantics
Goodbye
to Truth
Human
Computation
making sense
of human
semantics
http://lora-aroyo.org
http://slideshare.net/laroyo
@laroyo

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Crowdsourcing & Nichesourcing: Enriching Cultural Heritage with Experts & Crowds

  • 1.  Crowdsourcing  &  Nichesourcing:     Enriching  Cultural  Heritage   with  Experts  &  Crowds   Lora  Aroyo   http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
  • 2. so9ware  systems  are  ever  more  intelligent   http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo but  they  don’t  actually  understand  people  
  • 3. focus  on  human  knowledge  in  machine-­‐readable  form   http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo but  there  are  types  of  human  knowledge                           that  can’t  be  captured  by  machines  
  • 4. http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo in  a  form  that  machines  can  acquire  &  process   urge  computer  science  research     to  push  fronCers  of  human  knowledge  representaCon    
  • 5. classical  AI  involves  human  experts  to  manually   provide  training  knowledge  for  machines   http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo human  expert-­‐based  ground  truth  does  not  scale     for  current  demand  for  machines  to  deal  with  wide   ranges  of  real-­‐world  tasks  and  contexts    
  • 6. http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo to  provide  an  approach  to  capturing  human  knowledge   in  a  way  that  is  scalable  &  adequate  to  real-­‐world  needs   the  key  scienCfic  challenge  is  
  • 7. QuanCty  is  the  new  Quality   http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo Human  ComputaCon  adopts  human  intelligence  at   scale  to  improve  purely  machine-­‐based  systems  
  • 8. humans  accurately  perform  interpretaCon  tasks   http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
  • 9. humans  accurately  perform  interpretaCon  tasks   http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo can  their  effort  be  adequately  harnessed  in  a   scienCfically  reliable  manner  that  scales  across  tasks,   contexts  &  data  modaliCes?  
  • 10. http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo Research  Projects  
  • 11. http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo 1.  extracCng  knowledge  from  social  annotaCon   Research  Projects  
  • 12. http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo 1.  extracCng  knowledge  from  social  annotaCon   2.  harnessing  of  non-­‐expert  human  knowledge   Research  Projects  
  • 13. http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo 1.  extracCng  knowledge  from  social  annotaCon   2.  harnessing  of  non-­‐expert  human  knowledge   3.  nichesourcing  of  expert  knowledge     Research  Projects  
  • 14. 4.  capturing  event  knowledge   http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo 1.  extracCng  knowledge  from  social  annotaCon   2.  harnessing  of  non-­‐expert  human  knowledge   3.  nichesourcing  of  expert  knowledge     Research  Projects  
  • 15. 1.  Human  Knowledge  from  Social  Tagging   http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
  • 16.  Waisda?  @  Beeld  en  Geluid   – an  online  video  tagging  game,  e.g.  NCRV  and  VARA     – power  of  the  crowd  for  Web-­‐scale  enrichment  of  A/V   collecAons   – significant  accuracy  for  improving  IR  beyond  the  state-­‐ of-­‐the-­‐art  of  expert-­‐based  annotaAons   – sustainable  means  for  engaging  large  volunteer  crowds     http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo 1.  Human  Knowledge  from  Social  Tagging  
  • 17. http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo hZp://waisda.nl/   hZp://spotvogel.vroegevogels.vara.nl/   Engage  with  Games  in  Entertainment  
  • 18. Following the grandeur of Baroque, Rococo art is often dismissed as frivolous and unserious, but Waldemar Januszczak disagrees. […] The first episode is about travel in the 18th century and how it impacted greatly on some of the finest art ever made. The world was getting smaller and took on new influences shown in the glorious Bavarian pilgrimage architecture, Canaletto's romantic Venice and the blossoming of exotic designs and tastes all over Europe. Rococo:  Travel,  pleasure,  madness   A  boarding  school  where  boys  from  the  Dutch  East  Indies   receive  a  vocaAonal  educaAon  has  been  set  up  by  the   ministry  of  Social  Affairs  near  Batavia.  Trumpeter  sounds   the  reveille;  -­‐  the  boys  get  out  of  bed;  -­‐  the  muster  is  held  in   front  of  the  building;  aIerwards  the  boys  stand  in  line  with  a   food  bowl;  they  get  rice  pudding  and  eat  this  around  long   tables  in  the  open  air;  -­‐  the  boys  get  instrucAons  and   pracAce  a.o.  drawing  shapes,  forging,  metalworking,  filing   and  woodworking;   News  from  Indonesia:  youth  care   hZp://vista-­‐tv.eu   hZp://dive.beeldengeluid.nl   Crowdsourcing  for  Video  Analysis  
  • 19. 2.  Harnessing  Non-­‐expert  Human   Knowledge  in  Medical  Domain   http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
  • 20. 2.  Harnessing  Non-­‐expert  Human   Knowledge  in  Medical  Domain    Training  IBM  Watson   – gathering  higher  quality  ground  truth  data  from  the   crowd  than  from  experts   – open  source  human-­‐machine  computaAon  framework   for  accurately  measuring  quality  of  resulAng  data   – CrowdTruth.org     http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
  • 21. http://CrowdTruth.org http://data.CrowdTruth.org/ http://game.crowdtruth.org Achieving Expert-Level Annotation Quality with the Crowd The Case of Medical Relation Extraction http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
  • 22. Crowdsourcing  for  Text  Analysis   http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
  • 23. hNp://game.crowdtruth.org     Engage  with  Games  in  Sciences  
  • 24. 3.  Nichesourcing  Expert  Knowledge     http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
  • 25. 3.  Nichesourcing  Expert  Knowledge     Cultural  Heritage   – Different  layers  and  domains  of  experAse     – Intrinsic  moAvaAon  of  knowledgeable  crowds   – Accurator.nl  @  Rijksmuseum   http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo seman'c  enrichment  with  LOD  can  be  complemented   with  domain  knowledge  from  niches  of  experts  
  • 26. there  are  massive  niches  of  experts  online  …   http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
  • 27. hNp://annotate.accurator.nl/     Engage  the  Niche  in  Cultural  Heritage   hNp://accurator.nl/    
  • 28. Engage  with  Games  in  Cultural  Heritage  
  • 29. 4.  Capturing  Event  Knowledge   http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
  • 30. 4.  Capturing  Event  Knowledge   interpretaCon  support  framework  Digital  HermeneuCcs     –  text,  images  and  videos,  e.g.  newspapers,  tweets,  TV  and   radio  programs,  and  images     –  events  carry  ambiguity,  bias  &  wide  range  of  perspecAves   –  knowledge  representaAon  challenges,  e.g  informaAon   granularity,  temporal  and  provenance  modeling   –  Agora,  DIVE+  @  KB,  Beeld  en  Geluid,  Amsterdam  Museum   –  Crowddriven.nl  for  TV  show  Game  of  Thrones   http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo
  • 32. “Digital  Hermeneu/cs:  Agora  and  the  online  understanding  of  cultural   heritage”  In  proceedings  of  Web  Science  Conference,  (ACM:  New  York,   2011)   InterpretaCon  Support  for  Scholars  
  • 33. http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo Browsing  support  for  wide  audience  
  • 34. http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo Engage  with  Games  in  Entertainment  
  • 35. http://lora-aroyo.org ! http://slideshare.net/laroyo ! @laroyo understanding  perspecCves   – diversity  of  opinions  from  the  crowd   – mulAtude  of  contexts   – ambiguity  in  language,  images  or  videos   – independent  interpretaCons   – aggregated  view  –  the  big  picture   – a  new  approach  to  understanding  semanCcs  by   harnessing  the  power  &  diversity  (disagreement  on  the   correct  interpretaAon)  of  the  crowd   – human  disagreement  is  essenCal  in  helping  machines   with  semanCc  interpretaCon    
  • 38. Goodbye to Truth Human Computation making sense of human semantics http://lora-aroyo.org http://slideshare.net/laroyo @laroyo