Staying connected to your Customers!

1. UpdatePromise.com A Flash of Genius Company Communicate Your Way To Increased Profits

2. updatepromise.com 100% Web-Based CSI Enhancement Tool Overview Gets you closer to your customers Reaches out to all consumers & prospects Meets the needs of your customers

3. who will use it Companies That Want To Outperform The Competition Single shop owners Multi-shop operators Insurance providers

4. problems we solve ChallengesYou Face Every Day Traditional communication methods Lack of On-time delivery Customer retention

5. problems we solve ChallengesYou Face Every Day Repairer Sense of Urgency Repairer CSI performance ratings Customer relations

6. Your CustomersWill Receive… Consistent “Pro-Active”Positive, informative and passivestatus updates Feeling of progression throughout the repair & Defined estimated completion dates Direct 2-way communication through text or email Enhanced marketing opportunities with Post repair updates how it works

7. YourBody Shop Will Receive… 2x Daily “next to go” production reports Real-time - Customer feedback Rolling 30 Performance accuracy reports Promise expiration alert messages how it works

8. Your Body Shop will receive… Online training ~ Customer support 24/7 Access to all your CARS shops activity Brandrecognition ~ Enhanced marketing No hardware. No Software. No installation. how it works

9. Your Body Shop will benefit from… Staying closer to your customers & Enhanced communications Enhanced CSI scores & Enhanced productivity Enhancedproductivity & More frequent on-time deliveries Increased customer referrals and Increased customer retention how it works

10. pricing A Flash of Genius Company www.updatepromise.com Service fee $199 per month for single shop with multi shop discounts Use it – Love it (30 Day satisfaction money back guarantee) Monthly billing with no long term contracts UpdatePromise.com