Enterprise IT is facing enormous change with changing user expectations, SaaS/PaaS based software delivery models and technologies such as mobile devices, big data and enterprise 2.0. This workshop will take the CIOs and IT Leaders to a participative journey of imagineering Enterprise IT of the future, with its unique challenges and payoffs.

1. Imagineering
the next 5 years of
Enterprise IT

2. TREND 1: Mobility & the Independent Employee
Business computing will increasingly happen through tablets
and smart phones
By 2014, it will be commonplace for organizations to
support corporate applications on employee-owned
notebooks and smartphones.
- Gartner, 2011.
- Gartner
of IT managers say companies provide workers mobile
phone and cover costs, but more than half of employees
with iPhone, Android phones and iPads report they
purchased the devices themselves.
Courtesy: Mashable: Survey byUnisys and IDC.
48% of information workers buy smartphones for
work without considering what their I.T. department
supports.
- Forrester, Sep 2011. 2

3. TREND 2: The Consumerization of IT
Increased needs for mobility and consumer experience inside corporate
walls will provide more fuel for enterprise social.
iWorkers* love personal technology –
smart phones, tablets, social and
cloud-based applications. And now
they’re bringing them into the
enterprise in droves, ushering in a
new wave of consumerization of IT.
- IDC: ‘Closing the Consumerization Gap.
Source: Forrester: ‘Increase Productivity by
providing Notebooks beyond Road Warriors
Source: IDC: ‘Closing the Consumerization Gap.
3

4. TREND 3: The Networked Enterprise
‘Social’ will be a major influence in how enterprise systems are
designed to work
By 2014, social networking services will replace
e-mail as the primary vehicle for interpersonal
communications for 20% of business users
- Gartner, 2010
Courtesy: marketingtech blog
The imperative for business leaders is clear:
falling behind in creating internal and external
networks could be a critical mistake.
- The rise of the networked enterprise: Web 2.0 finds its payday. McKinsey
Quarterly
4

5. TREND 4: Social Intelligence
Gaining social outsight, understanding the emergent qualities
of the organizational ecosystem will offer unique competitive advantage.
Big data may well become a new type of corporate
asset that will cut across business units and function
much as a powerful brand does, representing a key
basis for competition
- McKinsey: Are you ready for the era of ‘big data’
Courtesy: marketingtechblog
Capturing big data and doing real-time analysis on it is a
core driver of the new Intelligent Enterprise. Its all about
analyzing data in motion.
- IDC
5

6. The Benefits are Clear
Its no longer experimental
Source: McKinsey Quarterly : The rise of the networked enterprise: Web 2.0 finds its payday. 6

7. The Networked Enterprise
A completely different org model
Flow down Emergent
Hierarchy Nodes
Social Reward Economic
Cognitive Surplus Extraction
Weak Links Boundaries
Innovation, Speed,
Stability and Scalability
7

8. The Road to the Socially-Suave Organization
There are only two kinds of networks:
Dynamic
Or
Dead
8

9. The Road to the Socially-Suave Organization
Don’t view it as a technology problem – it is a whole new
1
organization design.
Start small – have a purpose, recruit the right early users,
2 populate with content. And start as an “outsider” limited
integration is valuable in the beginning.
3 Make it easy to use – network access, enrollment, forgiveness
vs. permission.
Give it time & freedom – emergent properties are layers of
4
structure and usage defining each other.
5 Leave the policing to the community.
9