Clearvale: social network per aziende
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Clearvale is an enterprise social networking solution from BroadVision that allows companies to create internal social networks. It provides tools like blogs, forums, documents sharing and collaboration communities to facilitate knowledge sharing and collaboration across organizations. Clearvale offers benefits like improved collaboration, stronger team relationships, and a more engaged culture. It also helps disseminate collective knowledge and surface hidden expertise throughout companies. BroadVision sees opportunities to use Clearvale to connect employees through internal social networking as well as connect companies to customers and partners through external social networking applications.
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Clearvale: social network per aziende
- 1. Clearvale by BroadVision Enterprise Social Networking Can work be both more fun and productive? Matteo Colombi, Sales Manager BroadVision 1 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 2. Strumenti 2.0 utili, ma non bastano… 3 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 3. Enterprise Social Networking (ESN) Relationship ESN è un ambiente di collaborazione innovativo Sfrutta le potenzialità Business dimostrate dai CSN ESN = il Web 2.0 a servizio Enterprise delle aziende Work Social Network Consumer Social Personal Network Participant Individual Team Company © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 4. Cos’è Clearvale ? E’ una soluzione Web 2.0 che permette la creazione di Social Network per le Aziende (Enterprise Social Network) 6 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 5. Quali sono i benefici* ? Agevola la collaborazione per gruppi di lavoro o aree di interesse Costruisce legami più forti fra gli appartenenti a un team e gli obiettivi da raggiungere Genera una cultura della partecipazione che viene richiesta ma anche premiata Facilita la diffusione della conoscenza collettiva attraverso tutta l’Organizzazione (emersione conoscenza nascosta, persistenza della conoscenza) Favorisce il progresso culturale * da ricerche e da
- 6. Enterprise Portal vs Enterprise Social Network Content/Process-centric People-centric 8 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 7. Con quali strumenti... Network Information: Company & Culture Blogs Micro-blogs/ Podcasts RSS Referrals & Forums Vodcasts Feeds Recognitions Community & Collaboration Collaboration Team Document Creation/ Shared Communities Management Sharing Calendars
- 8. Due macro modelli di utilizzo • Intranet 2.0 • Extranet 2.0 – connecting employees to – connecting the company their company to its customers and – “Online Water Cooler” partners – “Social CRM” – Public “hub”, private “spokes” 12 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 9. Cyber Watercooler (Intranet 2.0): una piccola rivoluzione culturale Need-To-Know Culture Need-To-Share Culture Disparate store-forward Consolidated interact-collaborate threads/silos relationships/communities 13 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 10. Social CRM: obiettivi Unhappy / unengaged customers Happy / engaged customers Customer Advocates Customers For Life 14 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 11. Enterprise Social Networking: ROI = Engaged employees + engaged customers = higher levels of revenue and profit 15 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 12. Da dove si inizia? Your Your Content Your Network Communities Clearvale: easy as A-B-C
- 13. Conoscere l’azienda e i colleghi… 17 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 14. Il nostro profilo per farci conoscere 18 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 15. Le Community: la Collaborazione inizia qui. . . © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 16. Contribuire ai lavori di gruppo 20 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 17. Salvaguardare la conoscenza 21 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 18. Alcune funzionalità: i contenuti Eventi Stats & Attività Blogs Contatti & Profili Archivio documenti Communities & Gruppi 22 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 19. Rich Content: multimediali e real-time Twitter Video Gallery Slide Show RSS Feed 23 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 20. Perchè scegliere Clearvale Soluzione robusta e sicura per Aziende (security, access control, scalability) Pronta all’uso via Internet (as a Service) Facile da configurare e utilizzare Uso pragmatico per gruppi di lavoro (communities) Nuove funzionalità aggiunte regolarmente (ogni mese) Pricing flessibile (il servizio di base è “Free”) Per utilizzo “opportunistico”
- 22. BroadVision Connect: network interno 1. Knowledge “manager” / 3. Utenti più 5. Sondaggi 8. E-learning I blog degli Opinion leader attivi periodici video 2. Eventi 4. I gruppi più 6. MBO 7. News & 9. Real-time locali attivi Trimestrali informazioni twit 27 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 23. I risultati ottenuti … Monthly Community Count Monthly Community Count Monthly Content Count Monthly Content Count (cummulative) (cummulative) (cummulative) (cummulative) 300 300 12000 12000 250 250 10000 10000 200 200 8000 8000 150 150 6000 6000 100 100 4000 4000 50 50 2000 2000 0 0 0 0 March March April April May May June June July July Aug Aug Sept Sept March March April April May May June June July July Aug Aug Sept Sept Monthly Activity Count Monthly Activity Count (increm ental) (increm ental) 80000 80000 60000 60000 40000 40000 20000 20000 0 0 March March April April May May June June July July Aug Aug Sept Sept 28 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 24. “Socializzare” in azienda: la nostra esperienza Per un’iniziativa di successo: 1. Forte Mandato del Management 2. Chiara Strategia 3. Aspettative realistiche 4. Contribuzione da parte degli opinion leader 5. Partecipazione richiesta e incentivata 6. Competizione sana e costruttiva 7. Perseveranza e analisi degli errori 29 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 25. L’azienda
- 26. L’azienda in numeri • Fondata nel maggio 1993 • In borsa (NASDAQ) dal giugno 1996 • Pionieri nell’e-business (portali personalizzati, portali transazionali, WCM, Intranet, ecc) • HQ in Redwood City, CA, USA • Presenza mondiale in 20+ nazioni • Workforce (FTEs) > 300 • Solide Performance - margine annuale di profitto dal 2006 >25% BroadVision global offices 31 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.
- 27. www.BroadVision.com Per contattarmi: Matteo.Colombi@broadvision.com Skype: matteocolombi www.clearvale.com 32 © Copyright 2009 BroadVision On Demand Inc. Company confidential & proprietary.