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State of Technology: A Round of
Lightning Insights with IDC Analysts

       Frank Gens, SVP & Chief Analyst, IDC

     Richard Villars, VP, Storage & IT Executive
                   Strategies, IDC
 Robert Mahowald, Research Vice President, SaaS &
              Cloud Services, IDC
      Dave McNally, IT Executive Advisor, IDC
The Agenda
                          IT Industry
                        Transformation
                          Frank Gens




        IT Leadership
         Dave McNally
                         X   3           Infrastructure
                                             & Data
                                           Rick Villars




                         Applications
                         & Platforms
                           Robert
                          Mahowald
Cloud’s About Much More Than the Cloud
                 The “Third Platform” for
                 IT industry growth is
  IT Industry
                 emerging
Transformation
  Frank Gens     Millions of new apps and
                 services will be built on it

                 These apps and services
                 will be built on innovative
                 mash-ups of cloud, mobile
                 devices, mobile apps,
                 social technologies, big
                 data/analytics, and more
2. Today’s Converged IT Solutions Aren’t the
   Endpoint of Your Data Center Transformation

Infrastructure
    & Data
  Rick Villars
                                              Target loads per server for
                                               large enterprises and SPs

                     Silos      Convergence

             Approaching Limits of Today’s Converged IT

             Shared Cache Drives the Next DC Makeover
3. “Bring Your Own License” Means Real
                                                                 38%
   Deployment Choice
                                                         of 2011 cloud survey respondents:
Applications                                   “Current SW EA & license agreements are
& Platforms                                     primary obstacles to greater Cloud use”
  Robert
 Mahowald                                    Lowers the cost barrier for SPs to offer hosting
                                             services for major apps (Microsoft, SAP, Oracle)
                                             Eases audit/compliance requirements for IT orgs
      APP
      VM         APP   APP      APP    APP
                 VM    VM       VM     VM
                                             Opens the door to place licensed SW in multiple
                       A         B      C
            OS                               locations for single cost – AND use ISV clouds
                           Shared OS

            HW             Shared HW         Smooths transitions to using Cloud
    Customer Premise            AWS
4. Reorient IT around Services
                                                                                                                                                   Architecture moves beyond the firewall
                                                                                                                                                                                                                                               of companies
 IT Leadership
                                                                                                                                                   Development delivers Services not Apps                                                     will have Cloud
 Dave McNally                                                                                                                                      IT Sourcing complex cloud services                                                         Services within
                                                                                                                                                   Vendors build Digital Supply Chains                                                            the year

                                                                         Manual Consolidation


                                                                                                                                               Prom.
                                                                                                                                               Allow. DB

                                                     P-Sys         A-Sys
                                                  Operational   Operational
  •   Mg                                           Reporting     Reporting
      mt
      Rep
      t.
                                                                                                    Off-sys Op. Rpt




                                                                                                                                                                                                                                 HRIS               CRM                  ERP
                                                                                                                                                                 Sales Tool - EDGE




              Sales Data
              W arehouse
                                                                                                                                                                    Sales Tool -
                                                                                                                                                                    TRANSMIT




                                                                                  P-Sys Divisions
                                                                                                                          A-Sys Divisions
                                                                                                                                                                              USFOOD.com

            Central Forecasting
              & Procurement




                                                                       14 Off-System Divisions
                                                                       9 Operating Platforms




                                                                                                                                                                                                                                          Orchestration & Integration
            Div. Procurement


                                                                                                                                                                                                              A-Sys
                                                                                                                                                                                                              Cust.
                                                                                                                                                                                                               Rpt




                                                                                                                                                                                                              P-Sys
                                                                                                                                                                                                              Cust.
             Div. Procurement                                                                                                                                                                                  Rpt




                                                                                                                                                                                                                                Private                                 Storage
                                                                                                                                                                                           Off-sys Cust Rpt




                                                                                P-Sys
                                                                              Financials
                                                                                                                        A-Sys
                                                                                                                      Financials


                                                                                                                                                                                                                                 Cloud
                                  Off-sys Proc.




                                                                                                                                            Off-sys Financials




                                                  1990’s                                                                                                                                                              2000’s   New Architecture
Public Cloud Will Be > Important Than Private
                 Gens’ Law: “Markets
                 always follow solutions”…
  IT Industry
Transformation                                  of new enterprise apps
                 Developers are voting           will be developed for
  Frank Gens
                 with their feet for the              cloud in 2011
                 Public Cloud

                 Your enterprise’s ability to
                 exploit this avalanche of
                 new services in the cloud
                                                          of 2015 spending on
                 depends on you getting                     enterprise apps
                 good at using/managing               will be via the cloud model
                 public clouds
6. Big Data: Cloud SPs Grease The Skids

 Infrastructure
     & Data
   Rick Villars
                                           HDD capacity purchased directly
                                          by cloud service providers in 2010



                  CSP have multiple roles in
                  today’s Big Data ecosystem

                  “Big Data” services must be part
                  of your cloud supplier’s portfolio
7. IT Orgs Will Become Cloud Service Brokers

  Applications                                          of Jan 2010 cloud survey respondents:
  & Platforms                           “Extremely/Very Important for our IT org to be
      Robert                             involved in pre-sale/sale/purchase of our SaaS
     Mahowald
                                                IT departments are increasingly multi-source,
                                                hybrid orgs, taking on the role of “services
                                                brokers”
                                                 IT depts want to manage internal and external
                                                services as a unified portfolio: costing, service
                        Public Cloud Services   quality, utilization, asset prioritization

    On-Premise                                   Hybrid asset management, granular service
Traditional & Private
   Cloud Services                               metering, and chargeback, are critical to this new
                                                shape of IT as a service center
8.Disruptive Technology Disrupts Workforce
                 Cloud Impacts IT Professionals
 IT Leadership
                  Technology Roles are commoditized
 Dave McNally     Development replaced by Standard Services
                  Creativity shifts from Build to Buy


                 Where’s the Next Gen IT Workforce?
                  Business knowledge still in demand
                  New Roles and Skills needed
                  Gap in attracting College Graduates
1/3+ of Your Key Vendors Will Be “WikiTrivia”
                 25 years ago, vendors faced a
                 similar transition, to the
  IT Industry
Transformation   “Second Platform”…
  Frank Gens
10. Public Cloud: Even IaaS Will Go Vertical

Infrastructure                Intelligent
    & Data                     Industry
  Rick Villars                 Solutions        US enterprises using
                                                   or implementing
                                                 intelligent industry
                                                       solutions



                 Industries are “digitizing”

                 Look for an SP with targeted solution, but
                 beware of “faux” offerings
11. You Can’t Avoid the Personal Cloud
                                           PCs                Smart         Tablets
                                                              phones

  Applications
  & Platforms                     in the workplace are employee owned/liable
    Robert
   Mahowald

                                            BYO Desktop, Devices, Apps, Content
                           Public Clouds    Where personal life and work life meet
Enterprise Private Cloud
                                                 Data
                                                 Location
                                                 Social Graphing
                                                 Network preferences
                                                 Directory
12.Cloud Services enable a Focus on Innovation
                 Future State CIO Role                    CIOs hope to
 IT Leadership     Off-loading commodity services            spend
 Dave McNally      Seeking Competitive Differentiation
                   New Go-to-Market Strategies

                 Results . . .                            of their time
                   Rapid adoption of new Capabilities    driving business
                   Business Agility                         innovation
Takeaways…                                        Cloud can’t be planned, funded or
                                                  executed without ties to mobility, social,
                  IT Industry
                                                  big data and industry transformation
                Transformation

                                                  IT Operations are transforming:
                                 Infrastructure
                                                  hardware & software (easy), process &
IT Leadership
                                     & Data
                                                  skills (hard), supplier terms &
                                                  relationships
                Applications &
                  Platforms
                                                  IT Industry leadership is ripe for
                                                  turnover, again
                                                  Enterprise IT leadership’s role and
                                                  agenda are being disrupted

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State of Technology: Lightning Insights with IDC Analysts

  • 1. State of Technology: A Round of Lightning Insights with IDC Analysts Frank Gens, SVP & Chief Analyst, IDC Richard Villars, VP, Storage & IT Executive Strategies, IDC Robert Mahowald, Research Vice President, SaaS & Cloud Services, IDC Dave McNally, IT Executive Advisor, IDC
  • 2.
  • 3. The Agenda IT Industry Transformation Frank Gens IT Leadership Dave McNally X 3 Infrastructure & Data Rick Villars Applications & Platforms Robert Mahowald
  • 4. Cloud’s About Much More Than the Cloud The “Third Platform” for IT industry growth is IT Industry emerging Transformation Frank Gens Millions of new apps and services will be built on it These apps and services will be built on innovative mash-ups of cloud, mobile devices, mobile apps, social technologies, big data/analytics, and more
  • 5. 2. Today’s Converged IT Solutions Aren’t the Endpoint of Your Data Center Transformation Infrastructure & Data Rick Villars Target loads per server for large enterprises and SPs Silos Convergence Approaching Limits of Today’s Converged IT Shared Cache Drives the Next DC Makeover
  • 6. 3. “Bring Your Own License” Means Real 38% Deployment Choice of 2011 cloud survey respondents: Applications “Current SW EA & license agreements are & Platforms primary obstacles to greater Cloud use” Robert Mahowald Lowers the cost barrier for SPs to offer hosting services for major apps (Microsoft, SAP, Oracle) Eases audit/compliance requirements for IT orgs APP VM APP APP APP APP VM VM VM VM Opens the door to place licensed SW in multiple A B C OS locations for single cost – AND use ISV clouds Shared OS HW Shared HW Smooths transitions to using Cloud Customer Premise AWS
  • 7. 4. Reorient IT around Services Architecture moves beyond the firewall of companies IT Leadership Development delivers Services not Apps will have Cloud Dave McNally IT Sourcing complex cloud services Services within Vendors build Digital Supply Chains the year Manual Consolidation Prom. Allow. DB P-Sys A-Sys Operational Operational • Mg Reporting Reporting mt Rep t. Off-sys Op. Rpt HRIS CRM ERP Sales Tool - EDGE Sales Data W arehouse Sales Tool - TRANSMIT P-Sys Divisions A-Sys Divisions USFOOD.com Central Forecasting & Procurement 14 Off-System Divisions 9 Operating Platforms Orchestration & Integration Div. Procurement A-Sys Cust. Rpt P-Sys Cust. Div. Procurement Rpt Private Storage Off-sys Cust Rpt P-Sys Financials A-Sys Financials Cloud Off-sys Proc. Off-sys Financials 1990’s 2000’s New Architecture
  • 8. Public Cloud Will Be > Important Than Private Gens’ Law: “Markets always follow solutions”… IT Industry Transformation of new enterprise apps Developers are voting will be developed for Frank Gens with their feet for the cloud in 2011 Public Cloud Your enterprise’s ability to exploit this avalanche of new services in the cloud of 2015 spending on depends on you getting enterprise apps good at using/managing will be via the cloud model public clouds
  • 9. 6. Big Data: Cloud SPs Grease The Skids Infrastructure & Data Rick Villars HDD capacity purchased directly by cloud service providers in 2010 CSP have multiple roles in today’s Big Data ecosystem “Big Data” services must be part of your cloud supplier’s portfolio
  • 10. 7. IT Orgs Will Become Cloud Service Brokers Applications of Jan 2010 cloud survey respondents: & Platforms “Extremely/Very Important for our IT org to be Robert involved in pre-sale/sale/purchase of our SaaS Mahowald IT departments are increasingly multi-source, hybrid orgs, taking on the role of “services brokers” IT depts want to manage internal and external services as a unified portfolio: costing, service Public Cloud Services quality, utilization, asset prioritization On-Premise Hybrid asset management, granular service Traditional & Private Cloud Services metering, and chargeback, are critical to this new shape of IT as a service center
  • 11. 8.Disruptive Technology Disrupts Workforce Cloud Impacts IT Professionals IT Leadership Technology Roles are commoditized Dave McNally Development replaced by Standard Services Creativity shifts from Build to Buy Where’s the Next Gen IT Workforce? Business knowledge still in demand New Roles and Skills needed Gap in attracting College Graduates
  • 12. 1/3+ of Your Key Vendors Will Be “WikiTrivia” 25 years ago, vendors faced a similar transition, to the IT Industry Transformation “Second Platform”… Frank Gens
  • 13. 10. Public Cloud: Even IaaS Will Go Vertical Infrastructure Intelligent & Data Industry Rick Villars Solutions US enterprises using or implementing intelligent industry solutions Industries are “digitizing” Look for an SP with targeted solution, but beware of “faux” offerings
  • 14. 11. You Can’t Avoid the Personal Cloud PCs Smart Tablets phones Applications & Platforms in the workplace are employee owned/liable Robert Mahowald BYO Desktop, Devices, Apps, Content Public Clouds Where personal life and work life meet Enterprise Private Cloud Data Location Social Graphing Network preferences Directory
  • 15. 12.Cloud Services enable a Focus on Innovation Future State CIO Role CIOs hope to IT Leadership Off-loading commodity services spend Dave McNally Seeking Competitive Differentiation New Go-to-Market Strategies Results . . . of their time Rapid adoption of new Capabilities driving business Business Agility innovation
  • 16. Takeaways… Cloud can’t be planned, funded or executed without ties to mobility, social, IT Industry big data and industry transformation Transformation IT Operations are transforming: Infrastructure hardware & software (easy), process & IT Leadership & Data skills (hard), supplier terms & relationships Applications & Platforms IT Industry leadership is ripe for turnover, again Enterprise IT leadership’s role and agenda are being disrupted