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Email on Mobile... Are you there yet?
Naresh Bhagtani
Talk about this webinar #juvlon
Naresh Bhagtani
Managing Director
Niche Software
Chief product architect of
Juvlon email marketing
Clients across the world
Consulting since 8 years on
email marketing
naresh.bhagtani@nichelive.com
Presenter
Coming up...
● Why email for mobile? Some stats and
forecasts of the Indian environment
● How? Design approaches with examples
● Design tips for mobile email
● Is this enough?
● Q&A
Poll: do you use smartphones?
India Mobile Internet Outlook
India will have 185 million
mobile Internet users by
June 2014.
- IAMAI and IMRB report (Jan 2014)
In 2014, 207 million
Indians will have
smartphones.
- Mediacells research (Jan 2014)
Poll: which smartphone OS?
Smartphone OS share in India
India is Android country
● 91% Android
● 5.6% Windows
● 2.9% iOS
● 0.5% Others
IDC – Mobile Tracker Sept 2013
91
5.6
2.90.5
Smartphone OS share globally
The world is going Android too
● 78.6% Android
● 3.3% Windows
● 15.2% iOS
● 2.9% Others
IDC – Mobile Tracker 2013
78.6
3.3
15.2
2.9
Mobile Email Stats and facts
Email is the No.1 app on a smartphone
IDC and Facebook – “Always Connected” (2013)
Worldwide mobile
email opens top 51%
- Litmus Jan 2014
Email is the No.1 app on a smartphone
IDC and Facebook – “Always Connected” (2013)
Poll for email design worthiness
Designing Emails for mobile
BlueHornet “Consumer Views of Email Marketing” (2012)
If an email does not display correctly,
69.7% subscribers will delete it immediately.
How do you design mobile emails?
Designing Emails for mobile
2 major approaches
● Mobile Only (first)
● Responsive design
Mobile Only design for emails
Simplistic, minimalist
● Think small screen, less resources
● Mobile email shows same on desktop
● Usually single column works best
Mobile Only email design examples
Mobile Only email design examples
Responsive Email Design
One Email, Different Versions
Adjust email depending on screen-size
● Use CSS3 @media queries
– Detect screen size
– Display specific content on different devices
● Needs CSS skills
Responsive email design examples
Responsive email design examples
Responsive email design examples
Responsive email: Ltd Compatibility
Design Vs. Design
Design Vs. Design
Mobile Only design
● Works everywhere
● Barebone design
● Easy to create and
implement
● 51% mobile opens
and rising
● 30% mobile only
users
Responsive design
● Limited compatibility
● Design in full glory
● Needs special design
and HTML skills
● Desktop opens
reducing
● Desktop-only users
don't exist
And the winner is...
Mobile Only Email Design
takes the cake
But wait...
Is there something in between?
● Easy like mobile only
● Extensible to larger screens like responsive
● More design capable like responsive
Isn't there a hybrid design approach?
Take a look at this...
Hybrid design approach
● A two-column design (tables)
● Stacks content automatically on a mobile
● Extends automatically on the desktop
● Very simple to create in HTML
● No media queries required
● Can work well for product-grid display if HTML
tables are coded correctly
Generic design tips
Design tips for mobile emails
KISS – Keep it Simple & Straightforward
● Large font in email body
– 14px text, 22px headings
● Large call-to-actions, buttons
– 45 x 45px finger tap
● Minimum images, smaller and lower
● Single column
● Go on a “word diet”
Design tips for mobile emails
20/40/80 Rule
www.analyticsnerd.net/mobile-optimized-email-in-1-easy-step/
● Sender name: 20 characters
or less
● Subject line: 40 characters or
less
● Email headline: 80 chars or
less, or at-least get the point
across in the first 80 chars of
the first sentence
Is this enough?
The big picture is still RoI
● Look beyond optimizing emails
● Optimize
– Landing pages
– Forms
Thank you
Questions
Naresh Bhagtani
naresh.bhagtani@nichelive.com
www.juvlon.com
Follow us @juvlon on Twitter

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Email on mobile...are you there yet

  • 1. Email on Mobile... Are you there yet? Naresh Bhagtani Talk about this webinar #juvlon
  • 2. Naresh Bhagtani Managing Director Niche Software Chief product architect of Juvlon email marketing Clients across the world Consulting since 8 years on email marketing naresh.bhagtani@nichelive.com Presenter
  • 3. Coming up... ● Why email for mobile? Some stats and forecasts of the Indian environment ● How? Design approaches with examples ● Design tips for mobile email ● Is this enough? ● Q&A
  • 4. Poll: do you use smartphones?
  • 5. India Mobile Internet Outlook India will have 185 million mobile Internet users by June 2014. - IAMAI and IMRB report (Jan 2014) In 2014, 207 million Indians will have smartphones. - Mediacells research (Jan 2014)
  • 7. Smartphone OS share in India India is Android country ● 91% Android ● 5.6% Windows ● 2.9% iOS ● 0.5% Others IDC – Mobile Tracker Sept 2013 91 5.6 2.90.5
  • 8. Smartphone OS share globally The world is going Android too ● 78.6% Android ● 3.3% Windows ● 15.2% iOS ● 2.9% Others IDC – Mobile Tracker 2013 78.6 3.3 15.2 2.9
  • 9. Mobile Email Stats and facts Email is the No.1 app on a smartphone IDC and Facebook – “Always Connected” (2013) Worldwide mobile email opens top 51% - Litmus Jan 2014 Email is the No.1 app on a smartphone IDC and Facebook – “Always Connected” (2013)
  • 10. Poll for email design worthiness
  • 11. Designing Emails for mobile BlueHornet “Consumer Views of Email Marketing” (2012) If an email does not display correctly, 69.7% subscribers will delete it immediately.
  • 12. How do you design mobile emails?
  • 13. Designing Emails for mobile 2 major approaches ● Mobile Only (first) ● Responsive design
  • 14. Mobile Only design for emails Simplistic, minimalist ● Think small screen, less resources ● Mobile email shows same on desktop ● Usually single column works best
  • 15. Mobile Only email design examples
  • 16. Mobile Only email design examples
  • 17. Responsive Email Design One Email, Different Versions Adjust email depending on screen-size ● Use CSS3 @media queries – Detect screen size – Display specific content on different devices ● Needs CSS skills
  • 21. Responsive email: Ltd Compatibility
  • 23. Design Vs. Design Mobile Only design ● Works everywhere ● Barebone design ● Easy to create and implement ● 51% mobile opens and rising ● 30% mobile only users Responsive design ● Limited compatibility ● Design in full glory ● Needs special design and HTML skills ● Desktop opens reducing ● Desktop-only users don't exist
  • 24. And the winner is... Mobile Only Email Design takes the cake
  • 25. But wait... Is there something in between? ● Easy like mobile only ● Extensible to larger screens like responsive ● More design capable like responsive Isn't there a hybrid design approach?
  • 26. Take a look at this...
  • 27. Hybrid design approach ● A two-column design (tables) ● Stacks content automatically on a mobile ● Extends automatically on the desktop ● Very simple to create in HTML ● No media queries required ● Can work well for product-grid display if HTML tables are coded correctly
  • 29. Design tips for mobile emails KISS – Keep it Simple & Straightforward ● Large font in email body – 14px text, 22px headings ● Large call-to-actions, buttons – 45 x 45px finger tap ● Minimum images, smaller and lower ● Single column ● Go on a “word diet”
  • 30. Design tips for mobile emails 20/40/80 Rule www.analyticsnerd.net/mobile-optimized-email-in-1-easy-step/ ● Sender name: 20 characters or less ● Subject line: 40 characters or less ● Email headline: 80 chars or less, or at-least get the point across in the first 80 chars of the first sentence
  • 31. Is this enough? The big picture is still RoI ● Look beyond optimizing emails ● Optimize – Landing pages – Forms