Becoming A Kick-AssTest ManagerJohanna RothmanNew: Hiring GeeksThat Fit@johannarothmanwww.jrothman.comjr@jrothman.com781-6...
© 2013 Johanna RothmanAwesome Champions2
© 2013 Johanna RothmanNoVictims Allowed!3
© 2013 Johanna Rothman4
© 2013 Johanna Rothman5People
© 2013 Johanna Rothman6Develop High-Value PeopleNo commodity-testers anywhere in the worldHigh-value peopleHire people who...
© 2013 Johanna RothmanFeedback and Meta-FeedbackNot evaluation or praise; feedbackWhen you use a peer-to-peer feedback app...
© 2013 Johanna RothmanCoaching and Meta-CoachingNot just teaching, offering options with supportYou create an environment ...
© 2013 Johanna RothmanCareer DevelopmentWhere can people go?How do they know?How can you help them?Testers are generalists...
© 2013 Johanna RothmanLead Hiring EffortRecognize when you needmore peopleInitiate the hiringJob analysisJob descriptionMa...
© 2013 Johanna RothmanHow DoYou Do AllThis PeopleStuff?One-on-OnesBiweekly is okay if youare agileMonthly is too far apart11
© 2013 Johanna RothmanBusiness12
© 2013 Johanna Rothman13What is Important to the Business?Making moneySaving moneyTesting is aboutinformation, not aboutde...
© 2013 Johanna RothmanHolisticView of the Project or Program14
© 2013 Johanna RothmanQuality Changes Over a Product’sLifetime15
© 2013 Johanna RothmanOneWay to Improve Quality?16Partner with developers
© 2013 Johanna RothmanLeadership17
© 2013 Johanna Rothman18Forget About Solo Experts!
© 2013 Johanna RothmanForget About Multitasking!19
© 2013 Johanna RothmanBuildTester & OrganizationalCapacityKnow your tester capacityHow many of you knowyour organizational...
© 2013 Johanna RothmanCommunities of PracticeBuild functional skills across the organization21
© 2013 Johanna RothmanProject Portfolio Changes OverTime22
© 2013 Johanna RothmanOnly Staff the StrategicallyImportantWorkWhen you consciously donot staff the unimportantwork, you l...
© 2013 Johanna RothmanRemove Organization Obstacles24What are some of your organizational obstacles?
© 2013 Johanna RothmanGrow PeopleGrow people organicallySome testers are developerswhose code doesn’t shipSome testers are...
© 2013 Johanna RothmanUnderstandWhat’s Important to theBusinessFacilitate release criteriathat fit your projectProvide info...
© 2013 Johanna RothmanLeadNo multitaskingSpread the expertise-loveKnow your tester capacityand build upon itBuild communit...
© 2013 Johanna RothmanBe More Influential28
© 2013 Johanna RothmanAwesome Champions29
© 2013 Johanna RothmanLet’s Stay inTouchTons more on jrothman.com (articles and blogs)Pragmatic Manager: www.jrothman.com/...
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Becoming.kick ass.testmanager

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Do you want to be a valuable test manager? One who is valuable to and valued by the organization? Test managers can be awesome champions and not victims. Learn how.

See the video of the original keynote here: http://youtu.be/pdaXhaW2ev8

The audio is for the updated version of the Let's Test keynote in 2013.

Published in: Business, Technology
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Transcript of "Becoming.kick ass.testmanager"

  1. 1. Becoming A Kick-AssTest ManagerJohanna RothmanNew: Hiring GeeksThat Fit@johannarothmanwww.jrothman.comjr@jrothman.com781-641-4046
  2. 2. © 2013 Johanna RothmanAwesome Champions2
  3. 3. © 2013 Johanna RothmanNoVictims Allowed!3
  4. 4. © 2013 Johanna Rothman4
  5. 5. © 2013 Johanna Rothman5People
  6. 6. © 2013 Johanna Rothman6Develop High-Value PeopleNo commodity-testers anywhere in the worldHigh-value peopleHire people who are smarter than you are
  7. 7. © 2013 Johanna RothmanFeedback and Meta-FeedbackNot evaluation or praise; feedbackWhen you use a peer-to-peer feedback approach:Create an openingDescribe behavior or resultsState the impactMake a request7
  8. 8. © 2013 Johanna RothmanCoaching and Meta-CoachingNot just teaching, offering options with supportYou create an environment in which everyone coacheseveryone else8
  9. 9. © 2013 Johanna RothmanCareer DevelopmentWhere can people go?How do they know?How can you help them?Testers are generalists; helpthem move into otherpositions if they want toHow are your testers climbingthe career ladder?9
  10. 10. © 2013 Johanna RothmanLead Hiring EffortRecognize when you needmore peopleInitiate the hiringJob analysisJob descriptionManage the phone screensManage the interviews andinteractions with HR10
  11. 11. © 2013 Johanna RothmanHow DoYou Do AllThis PeopleStuff?One-on-OnesBiweekly is okay if youare agileMonthly is too far apart11
  12. 12. © 2013 Johanna RothmanBusiness12
  13. 13. © 2013 Johanna Rothman13What is Important to the Business?Making moneySaving moneyTesting is aboutinformation, not aboutdefects
  14. 14. © 2013 Johanna RothmanHolisticView of the Project or Program14
  15. 15. © 2013 Johanna RothmanQuality Changes Over a Product’sLifetime15
  16. 16. © 2013 Johanna RothmanOneWay to Improve Quality?16Partner with developers
  17. 17. © 2013 Johanna RothmanLeadership17
  18. 18. © 2013 Johanna Rothman18Forget About Solo Experts!
  19. 19. © 2013 Johanna RothmanForget About Multitasking!19
  20. 20. © 2013 Johanna RothmanBuildTester & OrganizationalCapacityKnow your tester capacityHow many of you knowyour organizational velocitynow?Remove system obstaclesRecognize when a team isstuck20
  21. 21. © 2013 Johanna RothmanCommunities of PracticeBuild functional skills across the organization21
  22. 22. © 2013 Johanna RothmanProject Portfolio Changes OverTime22
  23. 23. © 2013 Johanna RothmanOnly Staff the StrategicallyImportantWorkWhen you consciously donot staff the unimportantwork, you leadNot making those decisionscreates management debtAs well as chaos23
  24. 24. © 2013 Johanna RothmanRemove Organization Obstacles24What are some of your organizational obstacles?
  25. 25. © 2013 Johanna RothmanGrow PeopleGrow people organicallySome testers are developerswhose code doesn’t shipSome testers are not, butthese days, they had betteradd value in other waysWhat information are yourtesters providing?25
  26. 26. © 2013 Johanna RothmanUnderstandWhat’s Important to theBusinessFacilitate release criteriathat fit your projectProvide information, notjust defect informationWhat do your dashboardssay?26
  27. 27. © 2013 Johanna RothmanLeadNo multitaskingSpread the expertise-loveKnow your tester capacityand build upon itBuild communities ofpractice27
  28. 28. © 2013 Johanna RothmanBe More Influential28
  29. 29. © 2013 Johanna RothmanAwesome Champions29
  30. 30. © 2013 Johanna RothmanLet’s Stay inTouchTons more on jrothman.com (articles and blogs)Pragmatic Manager: www.jrothman.com/pragmaticmanagerPlease link with me on LinkedIn@johannarothman30
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