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[object Object],[object Object],[object Object],[object Object]
…  of engagement
When the network knows more than anyone
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],When the network knows more than anyone
Retailing – ‘retailler’
Some antipatterns of caring…
Data
Data
“ Irrelevancy”
“ Irrelevancy”
“ Irrelevancy”
“ Irrelevancy”
Coherence
Relevance?  Discovery?
 
…  if the juice is worth the squeeze…
…  if the juice is worth the squeeze…  …  Give a Toss™
Performance and KPIs  Topseller Loser Problem Opportunity CR VISITS
Performance?  Topseller Loser Problem Opportunity CR VISITS
“ Cowards do not start, and the weak die on the way”
Thank you
www.ianjindal.com www.internetretailing.net www.innoparticularorder.com www.europeanecommerceforum.org   http://twitter.com/ianjindal   Thank you

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Ps101 Bazaarvoice Century

Editor's Notes

  1. So what then is there to do? I’ve only picked on companies with vast resources, the best technology and the best people. The common denominator is that they don’t sufficiently Give a Toss. Need to get down and dirty – connect with customers