1. INNOVATIONANDINSPIRATION
FOR ASIANRETAILERS
22–23
APRIL 2O15
Suntec Convention Centre, Singapore
www.terrapinn.com/retailasia
2OO SPEAKERS | 12O SESSIONS | 1,OOO CONFERENCE
ATTENDEES | 8,OOO EXHIBITION ATTENDEES
The power of sharing. Retail World Asia runs alongside four
complementary events – one ticket buys you access to all.
Co-located with:
Early bird tickets are available
Book online now!
3. An increasing population, rising incomes and urbanisation are all fuelling the
opportunities open to retailers in Asia. It is predicted that retail sales will grow by 10.2%
every year up to 2018 across Asia.
Are you grappling with issues like:
• How do I build an omni-channel strategy?
• How will the connected customer change the retail model?
• How can I build a loyalty programme?
• How will payment innovations affect my business?
Retail World Asia is the perfect place to help you make the most of this massive
opportunity. Over 300 attendees from across Asia will be attending this two day
executive conference to explore these issues.
We’re flying in some incredibly inspirational speakers from around the world:
THE FUTURIST
Robert Scoble, Author of ‘The Age of Context’
THE INNOVATOR
Anthony Thomson, Co-Founder Metro bank and now Atom Bank
THE DISRUPTOR
Mike Brown, Regional General Manager, Uber
The jam-packed two-day conference is centered around four main themes:
• Retail outlook
What does the future look like for Asian retail and what can we learn from
Europe and America?
• Omnichannel
Taking the offline, online and creating a seamless customer experience.
• Customer 2020
What will the shopper of 2020 look like? What will they demand?
• Future store
What will the store of the future look like? How will emerging technologies
transform the shopping experience?
Join us and help shape the future of Asian retail.
Retail World Asia 2015 also runs alongside four complementary events – one ticket buys
access to all sessions.
ASIAISTHEMOST
EXCITINGPARTOF
THEWORLDFOR
RETAILBUSINESS
5. We live in a new world of personalised technology. A world
where technology knows us better than our friends. Robert
defines this new era as the Age of Context. But how is it going
to affect how you do business?
Where can you see him?
22nd April 2015, 09:00, Keynote Theatre
Raised in Silicon Valley, Robert’s finger has always been firmly on the
technology pulse. A recent profile called him “a blogger that doesn’t need
a blog”, following his decision to move away from his famous Scobleizer
blog, and focus on Facebook and Twitter. In his words, “…the world has
moved, and it is on social media”. Robert is always looking for the next
big technology in his role as Rackspace’s Startup Liaison Officer, a role he
is uniquely qualified for following his tenure as a technology evangelist at
Microsoft.
Outspoken yet respected, his opening keynote address will leave you
inspired and curious, ready for two days of learning and knowledge-sharing.
HOWCANYOU
BRING CONTEXT
TO HOWYOUDO
BUSINESS?
6. DAY1WEDNESDAY,22APRIL 2O15
PREMIUM CONFERENCE (9am – 5:30pm)
KEYNOTE: Contextual technology
FUTURE BANK
• Omnichannel banking
• Digital disruption
• Branch strategy
Strategy
PAYMENTS
• Panel: Payments
disruption and innovation
• Customer experience
RETAIL
Retail Outlook
• Panel: Asia retail market
• Retail in emerging
markets
Payments Disruption
• Economics of customer
acquisition
• Engaging with the
connected customer
• Using storytelling to win
your customers’ hearts
ECOMMERCE
Customer Acquisition
THE EXHIBITION (10:30am – 6pm)
Exhibition showcase featuring cards & payments, retail, ecommerce, future bank,
cash handling, digital ID products, services and solutions
Roundtables on Payments & Banking, Cash Handling, Fraud & Security and Retail & E-Commerce
Roundtables on Payments & Banking, Cash Handling, Fraud & Security and Retail & E-Commerce
On-floor Seminars
KEYNOTE: Payments innovation and disruption
Close of Conference followed by Smart Awards Asia 2015 Party
FUTURE BANK
CARDS
• Contextual Financial
Services
• Crowd funding
• Emerging markets
Opportunities
PAYMENTS
PAYMENTS
• Bitcoin and digital
currencies
• Consumer Retail
Experience
• Mobile Wallet
• Competing in an
omnichannel world
• Seamless customer
experience
• Reaching shoppers in an
omnichannel world
RETAIL
RETAIL
Omnichannel
Digital Currencies and
Wallets
• Tackling remote delivery
challenges
• Click & collect
• Grocery delivery model
ECOMMERCE
ECOMMERCE
Home Delivery
EVENTATAGLANCE
7. DAY2THURSDAY,23APRIL 2O15
CARDS PAYMENTS RETAIL ECOMMERCE
FUTURE BANK
FUTURE BANK
• Experience and
engagement
• Future bank brand
• Social opportunity
• Asia and the world
• Mobile as an online
channel
• Mobile Marketing
Customers
Mobile Banking
PAYMENTS
PAYMENTS
• Carrier billing
• Data Analytics
• Financial Inclusion
• Alternative currencies
and payments
• Cyber security threats
• Multi-channel commerce
RETAIL
RETAIL
Retail Outlook
Future Store
• Capitalizing the
customer revolution
• Customer engagement
in the digital world
• Buying behavior of the
millennial customer
• Retail store of the future
• Integration of office and
online space
• Visual merchandising as
enhanced store
experience
Payments Opportunities
Security and Privacy
• Increasing conversion
rates and insights into
customer behavior
• Monetising digital traces
• Creating a successful
ecommerce loyalty
programme
• Manufacturer to
consumer
• Community building for
ecommerce success
• Tackling remote delivery
challenges
ECOMMERCE
ECOMMERCE
Customer Acquisition
New Business Models
PREMIUM CONFERENCE (9am – 4pm)
THE EXHIBITION (10am – 6pm)
Exhibition showcase featuring cards & payments, retail, ecommerce, future bank, cash handling, digital ID
products, services and solutions
Roundtables on Payments & Banking, Cash Handling, Fraud & Security and Retail & E-Commerce
On-floor Seminars
KEYNOTE: Banking Disruption
Close of Conference
EVENTATAGLANCE
9. In a climate where high-street banking numbers are falling,
how can you make sure you engage with your customers and
create a compelling reason for them to stay?
Where can you see him?
23rd April 2015, 09:00, Keynote Theatre
Anthony started bucking trends in 2010 when he co-founded Metro
Bank, the first new UK high-street bank in over 150 years. In 2012, he left
Metro Bank to create Atom Bank, a new online-only bank, launching in
2015. Atom Bank will be the world’s first genuine, wholly online bank with
no established bank legacy issues.
A staunch believer in ‘customer-first’ banking, Anthony’s work is
changing the banking landscape. Join us for his keynote and take away
ideas for how you can innovate your own business for the digital future.
BANKSNEEDTOBE
ENTREPRENEURIAL
10. Daniel Latev,
Head of Retailing,
Euromonitor
International
David Lee,
Head of eCommerce,
Electrolux
Deborah Ko,
Behavioral Psychologist,
Reading Room
MatthewTeo,
Asst Director (Retail,
Sectoral Department),
IDA Singapore
Michele Ferrario,
Managing Director,
Zalora Group
Nishant Kapoor,
Founder & CEO, Life
Project
Jason Ling,
Director of Global
E-Commerce, Millennium
& Copthrone
International Limited
Gordon Nugent,
Head of Online/
Multichannel, Harvey
Norman
Pankaj Batra,
Chief Marketing Officer,
Yum! Asia
Oliver Segovia,
CEO, AVA Online Group
Pierre Poignant,
Chief Operating Officer,
Lazada Group
Ron DeDera,
CEO, MillenTech
Ronan Hurley,
Chief Operating Officer,
Luxola
Shannon
Kalayamamitr,
Regional Chief Marketing
Officer, WhatsNew Asia
Sachin Marya,
President, Franchise
India
MEETTHE
INDUSTRYLEADERS
THE INNOVATOR AND DISRUPTORS WHO ARE TRANSFORMING THE RETAILING LANDSCAPE
11. THE POWER OF SHARING
•
RETAIL WORLD
RUNS ALONGSIDE FOUR
COMPLEMENTARY EVENTS
•
VISIT
WWW.TERRAPINN.COM/
RETAILASIA
Alexander Rensink
Business Segment
Manager (BU Security
& Connectivity), NXP
Semiconductors
Andrew Chow,
Partner, Wong
Partnership LLP
Anthony Rose,
Chairman and CEO, House
of Rose Professional
(former Vice President,
Corporate Affairs,
Walmart Asia)
Anil Konidena,
Chief Operating Officer,
RSH Limited
Jeremy King,
International Director,
PCI Security Standards
Council
Joel Low,
Director, The Drinking
Market
John Riady,
Co-Founder,
MatahariMall.com
Parin Songpracha,
Vice President,
Thai E-Commerce
Association
Patrick Jungo,
Co-Founder, Edit Suits
Co
Pawoot
Pongvitayapanu,
Founder & Managing
Director, Tarad
Claire Mula,
MD & Co-Founder,
Sprooki
Liew Wai Leong,
CEO, GS1 Singapore
Kate Ancketill,
CEO & Founder, GDR
Intelligence
Surawat
Promyotin,
CEO & Co-Founder,
Stylhunt Pte Ltd
Todd Kurie,
VP Marketing, RedMart
Wong Kai Hong,
CEO, Asia Academy for
Retailing
Phi Nguyen,
Head of Special Projects,
Gloria Jeans
Philip Wegener,
Managing Director, Price
Panda
13. How can you disrupt a crowded market?
Where can you see him?
22nd April 2015, 17:10, Keynote Theatre
With a market valuation of over $18 million, Uber is one of the world’s
fastest growing companies. Despite facing opposition in almost every
market they enter, they continue to grow at a phenomenal rate and
inspire customer loyalty. But how are they doing it?
With a background heading up Corporate Development at Twitter, Mike
understands the need to be entrepreneurial and how to build a brand.
Come and listen as he outlines how Uber are redefining the realm of
taxi hire, embracing new payment technology and turning the sharing
economy into a tangible earning strategy.
HEARFROMTHE
WORLD’SMOST
VALUABLESTARTUP
14. DAY1WEDNESDAY,22APRIL2O15
PREMIUM CONFERENCE
RETAIL WORLD ASIA
RETAIL
RETAIL OUTLOOK
KEYNOTE PLENARY CONFERENCE
Organiser’s opening remarks
Chairperson’s opening remarks - Philip Law, Vice President of International Acceptance - Asia Pacific
RESERVED FOR DISCOVER FINANCIAL SERVICE
OPENING CEREMONY
Retail - Chairperson’s opening remarks
Wong Kai Hong, CEO, Asia Academy for Retailing
MORNING REFRESHMENTS & SPEED NETWORKING & EXHIBITION VIEWING
CONTEXTUAL TECHNOLOGY OPPORTUNITY
• Essential elements: sensors, mobiles, social, data, location-based
• Where we are, where we are going and how we will get there
• Getting more personal, less personal
• Unimagined new opportunity
• How contextual technology will change
SPEAKER: Robert Scoble, Author of “Age of Context”
Panel: Asia retail market outlook
• Painting the future landscape of Asia
• What is in for the shoppers of tomorrow?
• The shift of physical stores to online stores
• What physical stores can do to maintain competitiveness
• How technology is shaping and molding the way we shop
• Exploring investment opportunities in Asia’s frontier markets
MODERATOR:
Matthew Teo, Asst Director - Retail & Sectorial Department, IDA Singapore
PANEL SPEAKERS:
Daniel Latev, Head of Retailing, Euromonitor International
Sachin Marya, President, Franchise India
Anthony Rose, Chairman and CEO, House of Rose Professional
08:45
08:50
09:40
10:00
10:50
11:00
10:30
09:00
15. DAY 1
—
2
The rise of retail in emerging markets
• Coping with increasing demands
• Challenges & opportunities in emerging markets
• What emerging markets can learn from mature markets’ growth & development
RESERVED FOR INTEL12:00
11:40
4 DEDICATED TRACKS OF ROUNDTABLES: PICK A TABLE AND JOIN THE DEBATE
ROUNDTABLES
Payments & Banking
1. Omni-channel mobile
payments solution for
Large Corporates and
SMEs
Michele Tucci, Director
of International Business
Development, Mint
Payments Asia Pte Ltd
2. New opportunities in
Branchless Banking
FaraazAli, Executive Director
and Regional Business Head
– Cards and Lending – Retail
BankingAsia Pacific, ANZ
3. Changing trends and
Issues in Asia Payments:
Key issues facing the
payments market today
Zennon Kapron, co-
founder of Kapronasia
and John Knuff, General
Manager, Global Financial
Services, Equinix
4. Will mobile
wallets threaten the
consumption of credit
cards?
Stephanie Ng, Head,
Usage & Rewards, Cobrands
& Strategic Alliances,
Standard Chartered Bank
1. Retail Cash
automation via
intelligent cash machines
Jonathan Liew, AVP,
Transnational Company
2. Building an effective
cash handling system
Saravanan Selvaraju,
Senior Cash Handling
Manager, SC_MY, Gunnebo
and Bob Turner, Business
Development Director
Cash Handling – Asia Pacific,
Gunnebo
3. Selecting optimal
cash automation
methods in developing
markets
Rahn Wood, Head of
Retail Banking, Vietnam
International Bank
4. New automatic
devices to make your
back-end operations
more effective
1. Authentication in the
multi-channel approach
of things
Wilson Yan, Territory
Manager (Southeast Asia),
Datacard
2. Can smart cards
reduce credit card fraud
at point of purchase?
Jeremy King, International
Director, PCI Security
Standards Council
3. Challenges around
compliance for EMV
Ron DeDera, CEO,
MillenTech CTI Group
4. Digital payments,
balancing convenience
with security and
the concerns of the
regulators
Andrew Chow, Partner,
Wong Partnership LLP
1. Comparison shopping
engines for today’s online
retailer
Neil Thomas, VP APAC,
Leadmedia Group
2. The importance
of retention rate in
e-logistics
Parin Songpracha,
Vice President, Thai
E-Commerce Association
3. The power of context
for retail brands: Staying
relevant in today’s world
and exploring the future
Claire Mula, MD & Co-
founder, Sprooki
4. Do you know
the WWW of your
e-business?
Timothy Hitchens, Chief
Technology Officer, Ensogo
ROUNDTABLES
Fraud & Identification
ROUNDTABLES
Cash Handling
ROUNDTABLES
Retail & E-Commerce
12:20
16. NETWORKING LUNCH AND EXHIBITION VIEWING13:10
DAY 1
—
3
RETAIL
OMNICHANNEL
Competing in an omnichannel world
• Staying relevant while protecting brand heritage
• Tapping the right resources to ensure effectiveness of an omnichannel
• Investments opportunities in digital retailing channel
Seamless customer experience online and offline
• Delivery of a successful omnichannel strategy
• Enhancing customer experience in the 21st century
• Creating a memorable shopping experience
• Innovations in physical stores for seamless transition to online
SPEAKER: Gordon Nugent, Head of Online/Multichannel, Harvey Norman
Reaching shoppers in an omichannel world
• Using social media to target audience
• Personalizing loyalty program for customers
• Implementing strategy modification and personalization
SPEAKER: Anil Konidena, Chief Operating Officer, RSH Limited
14:20
14:40
15:00
RESERVED FOR SPONSOR15:20
4 DEDICATED TRACKS OF ROUNDTABLES: PICK A TABLE AND JOIN THE DEBATE
ROUNDTABLES
Payments & Banking
1. Challenges ofviable
business model with new
methods of payment
SilvesterPrakasam,
Director of Fare System
Division, LandTransport
Authority
1. Can closed-loop cash
management systems
really reduce theft or
robbery?
2. Building an effective
cash handling system
1. Overcoming
card fraud with ATM
skimming devices
2. Facilitating cross-
border fraud operations
and networks with
Internet of Things
1. Achieving agility in
your end to end supply
chain
Phi Nguyen, Head of Special
Projects, Gloria Jeans
ROUNDTABLES
Fraud & Identification
ROUNDTABLES
Cash Handling
ROUNDTABLES
Retail & E-Commerce
16:10
AFTERNOON REFRESHMENTS AND SPEED NETWORKING15:40
17. Simon Goo, Executive
Director, Head of Risk
Analytics, Group Risk
Management, UOB
3. Regulation and
sanctions imposed to
combat fraud
AndrewKoh, Deputy Chief
Manager, Risk Control, China
Construction Bank
4. Winning the
fight against fraud in
authentication with
biometrics
2. Enhancing customer
satisfaction with social
commerce channels
Jason Ling, Director
of Global E-Commerce,
Millennium & Copthrone
International Limited
3. Engaging customers
and staying relevant with
CRM segmentation
4. Sharing product
standards in e-commerce
business
LiewWai Leong, CEO, GS1
Singapore
3. Can new cash
handling technologies
overcome security
threats?
4. Treasury
Management in Asia –
current practices and
future opportunities
2. Banks need to respond
to increasing pressure
from changing market
dynamics. How can
planning forthe future
help to deliver incremental
revenue and meet rising
customer demands?
ChristopherEvans,
Marketing Director,
Collinson Group
3. Creating An
Omnichannel Experience
With Financial Instant
Issuance And Beyond
Monica Lim, Director
Instant Issuance, Asia Pacific,
Entrust Datacard
4. Next Stop: Smart
Mobility
Christian Lackner,
Business Segment Manager
Smart Mobility, BL Secure
Identification Solutions, NXP
Semiconductors
DAY 1
—
4
Chairperson’s closing remarks
NETWORKING COCKTAIL & SMART AWARDS ASIA 2015
17:30
17:40
CLOSING KEYNOTE
UBER COMES TO ASIA: DISRUPTING THE
PAYMENTS LANDSCAPE
• Reinvigorating and redefining the taxi hire industry
• Embracing new payment technology
• Encouraging customer adoption
• Setting the trend for future
SPEAKER: Mike Brown, Regional General Manager, Uber
17:00
www.terrapinn.com/retailreg
BOOK NOW
18. DAY2THURSDAY,23APRIL2O15
PREMIUM CONFERENCE
KEYNOTE PLENARY CONFERENCE
Organiser’s opening speech
Chairperson’s opening speech
CHAMPIONING CHANGE: DISRUPTING THE
BANKING LANDSCAPE
Having launched Metro Bank, the UK’s first new high-street bank in over
150 years, Anthony is now launching the world’s first genuine, wholly
online bank in 2015, Atom Bank. In this exclusive keynote, he will offer
insights into how you can break the mould and embrace change in an
industry traditionally weighted down by legacy issues, giving you a real
insight into the bank of the future.
SPEAKER: Anthony Thomson, Co-Founder, Metro Bank & Atom Bank
08:45
08:50
Chairperson’s opening remarks - Kate Ancketill, CEO & Founder, GDR Intelligence
RESERVED FOR DIAMOND SPONSOR
MORNING REFRESHMENTS & SPEED NETWORKING & EXHIBITION VIEWING
10:50
09:40
10:00
09:00
RETAIL
CUSTOMER 2020
Capitalizing the customer revolution
• Engaging rapport with the loyal customer
• Creating personalized shopping experience
• Seeking predictive indicators to anticipate consumer behavior
SPEAKER: Kate Ancketill, CEO & Founder, GDR Intelligence
Customer engagement in the digital world
• Recognizing the power of customer
• Connecting through social media
• Driving business and yielding profitability
SPEAKER: Pankaj Batra, Chief Marketing Officer, Yum! Asia
11:00
11:20
19. DAY 2
—
2
Buying behavior of the millennial customer
• Understanding the changing psychology behind consumer behavior: What will the millennial path to
purchase be?
• Customer intelligence in predictive analytics
• Advertising and marketing strategies to create appeal
SPEAKER: Deborah Ko, Behavioral Psychologist, Reading Room
11:40
4 DEDICATED TRACKS OF ROUNDTABLES: PICK A TABLE AND JOIN THE DEBATE
ROUNDTABLES
Payments & Banking
1. How reward
programmes can
drive value in FS. The
advantages of driving
redemption
Chris Rogers, Director,
Market Development,
Collinson Latitude
2. Howto get Consumers
to use Mobile Wallet
Richard Hartung, Director,
Transcarta
3. Future of Digital
Banking
Anthony Thomson,
Co-Founder
Metro Bank & Atom Bank
4. Challenges in
designing a safe and
reliable digital service
Chandra Segaran, Senior
Vice President, Information
Technology & Strategic
Development, Transit Link
1. Ink Neutralisation
System for a more
secured Cash
Management
David Milner, Business
Development Manager,
Spinnaker
2. Implementing cash
automations
3. How to successfully
move from cash to
cashless platform?
4. Dealing with the
disappearing money
1. Minimizing the PCI
footprint: Reduce risk
and simplify compliance
Jeremy King, International
Director, PCI Security
Standards Council
2. Preventing identity
theft
Sanjay Nandrajog, Head
of Retail Risk Operations,
Standard Chartered Bank
3. Quick adaption
of fraud-prevention
practices
Dante Fuentes,
Chief Compliance
Officer, Security Bank
Corporation
4. Credit card fraud
cases & SAR filing
obligations
Abhay Kumar Pahuja,
Senior Financial Crime
Compliance Manager -
Retail Product, Standard
Chartered Bank
1. Developing
competitive advantage
with retail business
insights
Kate Ancketill, CEO &
Founder, GDR Intelligence
2. Creating a positive in-
store experience for your
millennial customers
Joel Low, Director, The
Drinking Market
3. Taking loyalty &
micropayment to the
next level e-mobile
wallet: The retailer and
the consumer experience
Alexander Rensink,
Business Segment
Manager (BU Security
& Connectivity), NXP
Semiconductor
4. The blurring lines
between e-commerce
and physical retail space:
Who will win?
Gordon Nugent, Head
of Online/Multichannel,
Harvey Norman
ROUNDTABLES
Fraud & Identification
ROUNDTABLES
Cash Handling
ROUNDTABLES
Retail & E-Commerce
12:00
20. DAY 2
—
3
NETWORKING LUNCH AND EXHIBITION VIEWING13:00
RETAIL
FUTURE STORE
Enhancing the store experience through visual merchandising
• Extending to both online and offline stores
• Good navigation for a better online experience
• Innovative digital signage for an improved shopping experience
• Transforming the visual look to drive traffic
What does the retail store of the future look like?
• How will the way we interact with customers change
• How to drive greater brand engagement and loyalty
• How will store interiors change to cater to the millennial consumers
SPEAKER: Patrick Jungo, Co-founder, Edit Suits Co
14:40
The integration of offline and online space
• Rising up to the challenges of pop-up stores
• Envisioning new marketing strategies to drive brand
• Anticipating the future of retail
SPEAKER: Michele Ferrario, Managing Director, Zalora
14:20
15:00
15:20
15:30
Chairperson’s closing remarks
CLOSE OF RETAIL WORLD ASIA 2015
www.terrapinn.com/retailreg
BOOK
NOW
Limited slots left.
Contact Aris Arcilla at +65 6322 2731
or email aristeo.arcilla@terrapinn.com
SPEAK
FOR US!
21. A TRULY HOLISTIC PLATFORM. WITH
A WIDE VARIETY OF PROFESSIONALS
FROM BANKING, PAYMENTS AND
RETAIL. GREAT PRESENTATIONS,
INTERACTIVE ROUNDTABLES AND
A LARGE EXHIBITION.”
FTB
“
22.
23. When it comes to solving problems there is often no better
way of going about it than sitting down and discussing it with
someone going through the same experience.
This is why we’re running four full hours of roundtable sessions
across the two days of Retail World Asia.
How they work
Once you’ve registered and closer to the event, you’ll be sent a list of all
the roundtables taking place across the entire event. You then sign up for
the table topic of your choice.
Each table will have a moderator, whose job it is to spark discussion and
debate. Roundtable sessions facilitate real in-depth discussion and allow
attendees to informally meet and network. They are generally voted one
of the most valuable sessions in the entire event.
Some proposed roundtable topics
• Building omnichannel competiveness for the expansion of your
retail operations
• Achieving agility in your end to end supply chain
• Integrating brand strategy with retail design
• Innovative retail solutions and power of CRM
• Developing competitive advantage with retail business insights
• Comparison shopping engines for today’s online retailer
• Enhancing customer satisfaction with social commerce channels
• The importance of retention rate in e-logistics
• Understanding the role of innovation and engagement as
connection to your digital shopper
• Integrating touch points with mobile and social platforms
THE
ROUNDTABLES
If you’d like to moderate a
round table contact
Aris Arcilla at
+65 6322 2731 or email
aristeo.arcilla@terrapinn.com
24. The two day conference is where over 300 senior retailing executives
ready to revolutionise banking will be spending their time.
You will be meeting the CIOs, CMOs, CTOs, Head of, Directors,
Managers of
• E-commerce/Multichannel/Omnichannel/Online
• Retail
• Marketing/Digital/Social Media
• Merchandising
• Operations
• Strategic Planning/ Innovation
• Fulfiment
From across these industries in Asia and those looking to launch into
this market:
The exhibition and seminars are targeted towards more technical and
junior staff from the same industry.
WHOATTENDS
RETAILWORLDASIA?
Book online at www.terrapinn.com/retailreg
BOOK
NOW
Retailers F&B Hypermarts Shopping Malls/
Departmental Stores
Airlines/Hospitality
25. Managing Director, Retail BankingAsia
Pacific,ANZ
SeniorVice President, Head ofDigital
Banking, Siam Commercial Bank
Head ofRetail Banking,Vietnam
International Bank
ChiefOperating OfficerAPACTechnology
and Head ofTechnologyStrategic &
RegulatoryChangeAPAC, Barclays
Director, IDA
CEO, Octopus Card
President & CEO, Globe M-Commerce/
G-Xchange Inc
Managing DirectorCredit Card &
Unsecured Loans, Standard Chartered
Bank
Programme DirectorofInnovation, Group
Information and Operations Division, CIMB
Co-founder, President and COO at Seedrs
Executive Director, Regional Head of
e-Payments at DBS Bank
ChiefCompliance Officer, ItBit
Regional General Manager, Uber
•Co-Founder, Metro Bank &Atom Bank
ChiefInnovation Officer, DBS Bank
ChiefStrategyand Planning Officer,
Indosat
Director, Digital Engagement, Citibank
Asia-Pacific
Group General Manager– IndustryCentre
ofExcellence & Non-Executive Director,
Telstra
Transaction Business Head & Business
Development Director, Unionbank ofthe
Philippines
Global Head, Channel Management and
Business Performance, Standard Chartered
Bank
Head ofMobile Banking & InStore banking,
Westpac Pacific
ChiefCompliance Officer, SecurityBank
Corporation
Regional Marketing Director, International
Cards, Industrial and Commercial Bank of
China
DeputyChiefManager, Risk Control, China
Construction Bank
Regional Head ofFraud Risk, CitiAsia
Pacific
VPand Head ofE-Business, OCBC Bank
Sales Director, NewBusiness,Telstra
Business Development Director,Telstra
Account Director,Telstra
This is just a slice of our confimed attendees. Visit www.terrapinn.com/cardsbrochure for the full attendee list
Head ofMarketing - Retail,Asia, Lend
Lease
Director, eCommerce, Dell
Head ofDigital Strategy, Siam Commercial
Bank
Regional Head, Offline Marketing/
Partnerships, Zalora
Managing Director, Regional Marketing,
Zalora
Regional Head ofProducts, EasyTaxi
Managing Director, EasyTaxi
CEO & Founder, GDR Creative Intelligence
Managing Director, Zalora Group
Global Retail Creative Director, New
Balance
COO, Lazada
CIO, Lazada
Head ofOnline/Multichannel, Harvey
Norman
Head ofSpecial Projects, Gloria Jeans
VPMarketing, RedMart
VPMarketing, Bobobobo
Head ofContent, Luxola
CMO, Luxola
COO, Luxola
Head ofeCommerce, Electrolux
Founder& Managing Director,Tarad
CEO,AVAOnline Group
Founder, Moxy
President, Franchise India
DirectorofGlobal E-Commerce, Millennium
& Copthrone International Limited
Vice President,Thai E-Commerce
Association
Head ofDevelopment, Marks & Spencer
SeniorDirector, Flipkart
Behavioural Psychologist, Reading Room
Vice President, Citibank
Assistant Manager- Operations (Retail
Services), Sengkang Health Pte Ltd
SeniorExecutiveVice PresidentAnd Retail
Banking CenterHead, UnionBank OfThe
Philippines
Transaction Banking Product Head and
Business Development Director,
UnionBank OfThe Philippines
Director-Asia Pacific, Striata
Research and Development Engineer,
Handal Indah Sdn Bhd
Project Manager, Handal Indah Sdn Bhd
Strategic & Planning Director, Handal Indah
WHO’S
ATTENDING?
Sdn Bhd
Professor, Cornell University
Managing Directorand ChiefOperating
Officer, Stradcom Corporation
Project Development Manager, Stradcom
Corporation
Vice President - Business Connectivity,
Stradcom Corporation
SnrExecutive, SBSTransit DTLPte Ltd
Assistant Manager, Macro Kiosk Berhad
AsstVice President, SBSTransit Ltd
Manager, SBSTransit Ltd
Assistant Director, Midea Group
Director,Temasek International Pte Ltd
SeniorAssociate,Temasek International
Pte Ltd
Associate,Temasek International Pte Ltd
Director, Shenzhen XinguoduTechnology
Co Ltd
Analyst, Bloomberg Intelligence
Vice President, Network ForElectronic
Transfers
AssistantVice President, Network For
ElectronicTransfers
Sales Engineer, SmartQ Systems
ITManager, Lulu International Exchange
LLC
Team Lead, Card Production - eBusiness
Group, First Bank ofNigeria Ltd
Director, NTUC Fairprice Co-operative
Limited
Assistant Director, NTUC Fairprice Co-
operative Limited
President and ChiefExecutive Officer,
CONTINENTALBUSINESS & RESEARCH
GROUP
ChiefExecutive Officer, CellarBrothersAnd
Company
Business Development ManagerAsia,
Neverblue
Vice President, DaimlerSouth EastAsia
Pte Ltd
Vice President, MegaLink, Inc
Assistant Head -TechnologyAdoption
Programme,AgencyForScience,
TechnologyAnd Research, (A*STAR)
Regional DirectorSouth EastAsia, InComm
Account Manager, PT. Nusa Satu IntiArtha
Director, RaSan Business Solutions and
Services Inc.
Corporate Communication Director,
Cleanpro LaundryHo
Get FREE Visitor Badge when
you pre-register at
www.terrapinn.com/retailreg
before 14 April 2015
26. SEMINAR
THEATER
P07
SPEAKER’S LOUNGE
P09
T14
T12
T13
T11
T07 T08
U01
U05
U07
S03
U03
U02
U06
U08
S04
V10
V06
V12
V09
V07
V11
U11
U09
U12
U10
U13 U14
S07 S08
S11
R07 Q07R08 Q08
R12 Q12R11 Q11
U04
S01
P03
P01
R01
RETAIL,
ECOMMERCE,
& CASH
HANDLING
THEATRE
L13
L15
L13
L15
ENTRANCE/EXIT ENTRANCE/EXIT
SINGAPORE PAVILION
ZONE
PAVILION
LOUNGE RES
SOLD
98• ATM Solutions
• Banks
• Banking Platforms
• Bill Validators
• Biometrics
• Business & Customer Analytics
• Card Printers and Manufacturers
• Card Readers, Barcode Scanners
• Cash Recycling
• Cash Hardware Solutions
• Cash in Transit
• Contextual Technology, Big Data
• CRM / Loyalty
• Deposits & Cash Device Systems
• Data Processing
• eWallet
• Financial Management Tools & Solutions
• Fraud & Risk Companies
• Fraud and Secure Transactions
• Identification and Access
• Implementation Partners and Consultants
• In-Store Technology / Self Service Kiosks
• Mobile Payments, Banking & Commerce
• NFC
• Notes & Coins Hardware Solutions
• Payment Gateways and Platforms
• Payment & Transaction Processing Solutions
• Point of Sales
• Pre-Paid
• RFID
• Safes
• Security
• Social Media and Digital Marketing Solutions
• Surveillance & Security
• Telcos, Cloud and IT Infrastructure
• Testing Systems
• Turnkey Cash Handling & Management
Solutions
WHO EXHIBITS
THE
EXHIBITION
EXHIBITORSTODATE
Because your customers are continuously looking to
• Purchase new products
• Drive revenue
• Deliver more secure and reliable services
• Invest in new technologies
• Streamline operational process
WHY EXHIBIT
• Ace Peripherals Pte Ltd
• Advanced Card Systems Ltd.
• Advantech Co. Singapore Pte Ltd
• Agfa-Gevaert NV
• ALCINEO
• ALC Technologies Pte Ltd
• Arbor Technology Corp
• ARH Inc
• Asiapay
• Askey Computer Corporation
• Ask
• AT Internet
• Automated Retail Pte Ltd
• Barnes International Ltd
• Beijing Huada Zhibao Electronic
System Co., Ltd.
• Beijing Unionpay Card Technology Co., Ltd.
(Bank Card Test Center)
• Bemapack Srl
• BPC Banking Technologies (Asia Pacific)
Pte Ltd
• Braintree Payments
• BUSINESSFRANCE
• CardPresso Lda
• CCPITECC
• Channel Advisor
• Clientron
• Cognitec Systems Pty Ltd
• Collinson Group
• Comworth Solutions Pte Ltd
• COMPRION
• Cortex Pte Ltd
• Crane Payment Innovations (CPI)
• Crossmatch
• Cybersoft
• Daifuku Mechatronics (S) Pte Ltd
• Direct Link APAC
• Dspread
• Eastern Trade Media- Industrial
Automation Asia (IAA)
• Elyctic
• Embisphere
• Empathy Co
• Entrust Datacard
• Estel Technologies (P) Ltd
• Equinix Singapore Pte Ltd
• Eve Energy
• Franchise India Holdings Ltd.
• FAMOCO
• GIGA-TMS INC.
• Givex Australia Pty Ltd
• Glocal Informart Pvt Ltd
• Golden Spring Internet Things Inc
• GS1 Singapore Ltd
• Gunnebo
• Hangzhou Ontime Electronic
Technology Co., Ltd
• HID Global
• Hewlett-Packard Company
• Hightech Payment Systems
27. LUNCH AREA
N07 M07 L07 K07
K09
A10
A09
A08
GRAND CONSTELLATION CLUB
L17
L19
L15
N09 M09 M10
K23
K19 K20
K18
K16
K14
K17
K15
K13
A15
A07
A02
A01
A04
A05
A03
L09
N10
N05
N01 M01
M06
L01
L06
K05 K06
K03 K04
K01 K02
J07 J08
J19
J22
J20
J23
J18
J16
J17
J15
J13
J05 J06
J03 J04
J01 J02
JUMPSTARTI
G21
G23
G22
G24
G18
G16
G17
G15
G13
G05 G06
G03 G04
G01 G02
CARDS &
DIGITAL ID
THEATRE
HOSPITALITY
SUITES
B16
B14
B17
B15
B13
B03 B04
B01
F09 F08
F07
F21
F23
F22
F24
F13
F15 F16
F05
F01
E09 E10
E07
E21
E19
E22
E13
E15 E16
E03
E01
C19
C21
C20
C22
C16
C14
C17
C15
C13
C09 C08
C07
C03
C01
PAYMENTS
THEATRE
D09
D07
D13
D15 D16
D01
H09
H07
FUTURE
BANK
THEATRE
H13
H17 H18
H05 H06
H03 H04
H01 H02
J12
J10
J11
J09
ENTRANCE/EXIT
SINGAPORE PAVILION
CHINA PAVILION KOREA PAVILION FRANCE PAVILION
SERVED
8%SOLD
Contact us today to
secure your stand
Contact Aris Arcilla at
+65 6322 2731 or email
aristeo.arcilla@terrapinn.com
• HUISENG TECHNOLOGY CO., LTD
• Hybrid Paytech
• IDP Corp Ltd
• Infinia Services & Solutions
• Innovatrics
• Integrated Research Limited
• Intel
• Institute for Infocomm Research
• JIANGYIN HONGKAI PLASTIC CEMENT
CO.,LTD
• Kingdom Majorlink Kiosk Systems Ltd.
• Konica Minolta
• KYTRONICS
• Leadmedia Group
• Logistics Security Solutions
• Marson Technology Co. Ltd
• MillenTech CTI Group
• Mint Payments Asia Pte Ltd
• Mitsubishi Paper Mills Limited
• Mobile Credit Payment Pte Ltd
• Nagra ID Security
• NEXPERTS Asia Pte Ltd
• Numotics Motions Pte Ltd
• NXP Semiconductors
• Omnikx Technologies Pte Ltd
• OmniPay
• oti Ltd.
• Otto Künnecke GmbH
• Paclin Office Products Pte Ltd
• Partner Tech Corp
• POWA Technologies
• Protex
• R&X SMART CARD Co.,Ltd
• Sealed Air (Singapore) Pte Ltd
• Secure I-C
• Securitag Assembly Group
• Security Solution Today
• SES RFID Solutions Asia Co., Ltd.
• Sewoo Tech Co Ltd
• Shenzhen Cardy
• Shenzhen Guanri
• Shenzhen HCC Technology Co., Ltd
• Shenzhen JEHE Technology (Giada)
• Shenzhen Kaifa Technology Co.,Ltd
• Shenzhen Unique Electronic
International Limited
• Shin Heung Precision Co. Ltd
• Silone Cardtech Company Ltd
• Silver Leap Technology Limited
• Singapore Manufacturing Federation
• SLI Systems
• SmartDisplayer Technology Co., Ltd.
• Smartrac Technology Group
• Smartstripe Marketing Pte Ltd
• Smartware
• SNBC
• Sony Corporation
• Spartan System (S) Pte Ltd
• Sprooki Pte Ltd
• STARCHIP
• Stevic Singapore Pte Ltd
• Tailwind Solutions
• Tendyron Corporation
• Thales e-Security
• The ESP Group
• Transnational Company Pte Ltd
• Trusted Lab
• TSYS
• UL
• Ultimate Display System Pte Ltd
• Unipro Software Pte Ltd
• UROVO
• Vanstone Electronic (Beijing) Co., Ltd
• VFP Ink
• Viccard Pte Ltd
• VISEO
• Vix Verify
• Wuhan Tianyu Information Industry Co.,Ltd
• VTT High Tech Lamination Plate
Technology
• Zebra Technologies Asia Pacific Pte Ltd
The exhibitors list is updated as of MARCH 2015.
30. 2o15 Award Categories
1. Best Co-Branded Card
2. Best Anti-Fraud Initiative
3. Most Innovative NFC Project
4. Best Mobile Payment
Implementation
5. Best Payment Innovation NEW
6. Best Loyalty Programme NEW
7. Most Effective Customer
Engagement Strategy NEW
8. Best Omni-channel Implementation
NEW
We can customise a talior made package for you.
Contact Melissa Ang at (65) 6322 2756 or email Melissa.ang@terrapinn.com
31. With over 8,000 people attending the event, finding like-
minded people and potential business partners is a little like
finding a needle in a haystack.
As a conference attendee we have several ways to take the chance out of
the networking.
• Roundtable sessions. Join roundtables sessions throughout the two
days to meet people jostling with the same issues as you. You may
even meet someone with a solution.
• Event mobile app. The app includes details of all attendees and allows
you to search and connect with them before, during and afterthe event.
• Networking Manager. We have a dedicated team of networking
managers. They are there to ensure you meet the people you want to
meet. They will endeavor to make introductions and set up meetings
at the event.
• Cocktails and awards. Network in a more relaxed atmosphere at the
awards party at the end of day 1.
We’ll try to create a little serendipity.
YOUR
NETWORKING
OPPORTUNITY
32. MEET ALL
OURSPEAKERS
David Milner
Business Development
Manager,
Spinnaker
Claire Mula
MD & Co-Founder,
Sprooki
Daniel Latev
Head of Retailing,
Euromonitor
International
Parin Songpracha
Vice President,
Thai E-Commerce
Association
Patrick Jungo
Co-Founder,
Edit Suits Co
Jason Ling
Director of Global
E-Commerce,
Millennium & Copthorne
International Limited
Gordon Nugent
Head of Online/
Multichannel,
Harvey Norman
Jeremy King
International Director,
PCI Security Standards
Council
Pierre Poignant
Chief Operating Officer,
Lazada Group
Ron DeDera
CEO,
MillenTech CTI Group
Anil Konidena
Chief Operating Officer,
RSH Limited
Andrew Chow
Partner,
Wong Partnership LLP
Alexander Rensink
Business Segment
Manager (BU Security
& Connectivity), NXP
Semiconductors
Michele Ferrario
Managing Director,
Zalora Group
Matthew Teo
Asst Director (Retail,
Sectoral Department),
IDA Singapore
Surawat
Promyotin
CEO & Co-Founder,
Stylhunt Pte Ltd
Liew Wai Leong
CEO,
GS1 Singapore
Kate Ancketill
CEO & Founder,
GDR Intelligence
Todd Kurie
VP Marketing,
RedMart
Wilson Yan
Territory Manager
(Southeast Asia),
Entrust Datacard
33. Get your FREE Visitor Badge
when you pre-register at
www.terrapinn.com/retailreg
before 14 April 2015.
Anthony Rose
Chairman and CEO, House
of Rose Professional
(former Vice President,
Corporate Affairs,
Walmart Asia)
Gaurav Zutshi
Independent Consultant
David Lee
Head of eCommerce,
Electrolux
Deborah Ko
Behavioral Psychologist,
Reading Room
Pawoot
Pongvitayapanu
Founder & Managing
Director,
Tarad
Phi Nguyen
Head of Special Projects,
Gloria Jeans
Philip Wegener
Managing Director,
Price Panda
Ronan Hurley
Chief Operating Officer,
Luxola
Sachin Marya
President,
Franchise India
Shannon
Kalayamamitr
Regional Chief Marketing
Officer,
WhatsNew Asia
Joel Low
Director,
The Drinking Market
John Riady
Co-Founder,
MatahariMall.com
Nishant Kapoor
Founder & CEO,
Life Project
Oliver Segovia
CEO,
AVA Online Group
Pankaj Batra
Chief Marketing Officer,
Yum! Asia
Wong Kai Hong
CEO,
Asia Academy for
Retailing
Andrew Koh
Deputy Chief Manager,
Risk Control,
China Construction
Bank
Angelo Roxas
Chief Operating Officer
APAC Technology and
Head of Technology
Strategic & Regulatory
Change APAC, Barclays
Sandhya
Devanathan
Managing Director of
Retail Products,
Standard Chartered Bank
Aditya Gupta
VP and Head of
E-Business,
OCBC Bank
34. THE POWER OF SHARING
Anil
Ramachandran
EVP & Head , Retail
Unsecured Assets,
Indusind Bank
Christian Lackner
Business Segment
Manager Smart Mobility,
BL Secure Identification
Solutions,
NXP Semiconductors
Stephanie Ng
Head, Usage & Rewards,
Cobrands & Strategic
Alliances, Unsecured
Lending,
Standard Chartered Bank
Kris Kubiena
International Sales
Director,
VocaLink
Koichi Tagawa
Chairman,
NFC Forum
Loon Wing Yuen
Programme Director
of Innovation, Group
Information and
Operations Division,
CIMB
Martin Gruber
General Manager,
NXP Semiconductors
Paul Aranjo
Chief Commercial Officer,
Infinia Services and
Solutions
Neal Cross
Chief Innovation Officer,
DBS Bank
Monica Lim
Director Instant Issuance,
Asia Pacific,
Entrust Datacard
Faraaz Ali
Executive Director and
Regional Business Head -
Cards and Lending - Retail
Banking Asia Pacific, ANZ
Prashant Gokarn
Chief Strategy and
Planning Officer,
Indosat
Ramon Vicente V.
de Vera II
Transaction Banking
Product Head and Business
Development Director, Union
Bank of the Philippines
Rahn Wood
Head of Retail Banking,
Vietnam International
Bank
Philip Law
Vice President of
International Acceptance
– Asia Pacific, Discover
Financial Services
Kelvin Poon
Regional Marketing
Director, International
Cards, Industrial and
Commercial Bank of
China
Rocky Scopelliti
Group General Manager
- Industry Centre of
Excellence & Non-
Executive Director,
Telstra
Sanjoy Sen
Managing Director, Retail
Banking Asia Pacific,
ANZ
Saravanan
Selvaraju
Senior Cash Handling
Manager, SC_MY,
Gunnebo
35. VISIT WWW.TERRAPINN.COM/RETAILASIA
Carlos Silva
Co-founder, President
and COO,
Seedrs
Chandra Segaran
Senior Vice President,
Information Technology
& Strategic Development,
Transit Link
Gary Collins
Head Mobile Banking &
InStore banking,
Westpac Pacific
Jonathan Liew
AVP,
Transnational Company
Gene Wong
Executive Director,
Regional Head of
e-Payments,
DBS Bank
John Knuff
General Manager, Global
Financial Services,
Equinix
Bob Turner
Business Development
Director, Cash Handling –
Asia Pacific,
Gunnebo
Michele Tucci
Director of International
Business Development,
Mint Payments Asia
Pte Ltd
Paul Stoddart
Managing Director,
Strategy, Products,
Marketing & Business
Development, VocaLink
Richard Hartung
Director,
Transcarta
Chris Rogers
Director, Market
Development,
Collinson Latitude
Christopher Evans
Marketing Director,
Collinson Group
Daron Liew
Chairman/CEO,
Transnational Group of
Companies
Dante Fuentes
Chief Compliance Officer,
Security Bank
Corporation
Erik Wilgenhof
Chief Compliance Officer,
ItBit
Silvester
Prakasam
Director of Fare System
Division,
Land Transport
Authority
Brian Chambers
International Operations
Director,
Octopus Holdings
Xavier Marzan
President & CEO,
G-Xchange
Globe Telecom
Tana
Pothikamjorn
Senior Vice President,
Head of Digital Banking,
Siam Commercial Bank
36. E-commerce strategy and
implementation for Asian
businesses
Cash technology and solutions
for cash intensive businesses
The power of sharing. Retail World Asia runs alongside four
complementary events - one ticket buys you access to all.
POWER
OF5
The region’s leading Cards
and Payments event
Innovation and customer
experience for Asian banking
industry
37. The earlier you book, the more you’ll save.
It is really easy to book your place online.
Our online calculator will ensure you take advantage of the best deal.
Go online and book now on www.terrapinn.com/retailreg
RESERVEYOUR
PLACETODAY
BOOK NOW
Go to www.terrapinn.com/retailreg and book or call + 65 6322 2700
BRING YOUR TEAM
There’s so much great content, you can’t possibly cover it all alone! Bring your team
and get and extra discount.
There are special group packages available.
Call +65 6322 2700 for more details or go to www.terrapinn.com/retailreg
Register now and get the offer price - on your phone
Scan this QR pattern with the camera on your smartphone and register.
Don’t have a QR reader app? You can download one for free from the App Store. Don’t have a smartphone?
You can also register on our web site at www.terrapinn.com/retailreg
DELEGATE BOOKING
SMART AWARDS PARTY SGD 250
*only applicable with the purchase of premium conference tickets
PACKAGE
BEFORE
3RD APRIL 2015
FINAL PRICE
BANK, TELCOS, RETAILER,
GOVERNMENT, ACADEMIC RATE SGD1,575 SGD 1,650
2 DAY PREMIUM
CONFERENCE TICKET
SGD 3,145 SGD 3,295
