Trenton Schulz: Repairing Trust in Our Toasters: Bringing back Universal Design. Trust to the Internet of Things.

1. www.nr.no
Repairing Trust in Our
Toasters
Trenton Schulz
Senior Research Scientist
Norwegian Computing Center
2014-10-20

2. Advertisement
2

3. 3
About NR

4. 4
Statistics

5. Technology
5

6. 6

7. 6
Information Security

8. 6
Information Security
e-Inclusion

9. Smart Information Systems
6
Information Security
e-Inclusion

10. 7

11. How many devices are connected to
the Internet at home?
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12. How many devices are connected to
the Internet at home?
8
How many talk to each other over Bluetooth, NFC, etc.?

13. Internet of Things?
9

20. 12
Many small networks…
11
12

21. Speaking together…
12

22. A force for good…
13

23. 14

24. Meet David
15

25. Meet Paul
16

26. 17

27. A force for bad…
18

28. 19

29. 20

30. SALE
21

31. SALE
21
Sale

32. SALE
21
Sale
Sale

33. SALE
21
Sale
Sale
Sale

34. SALE
21
Sale
Sale
Sale
Sale

35. 12
Many small networks…
22
12

36. Speaking together…
23

37. 14
Can We Trust These Networks?
24

38. 15
How can we find out?
25

39. 26

40. 10
What is trust?
27

41. In information security?
28

42. …the correct function of a technical
component that is important for the
system security.
29
—Quirin,
Fritsch,
Husseiki,
and
Samson

43. In social sciences…
30

44. Interpersonal trust and risk
31

45. A user’s confidence in an entity’s
reliability, including that user’s
acceptance of vulnerability in a
potentially risky situation.
32
—Döbelt,
Busch,
and
Hochleitner

46. Universal Design
33

47. Two Aspects
34

48. 1. The process
35

49. 2. The result
36

50. Guidelines are not enough…
37

51. Use a user-centered design process…
38

52. ISO 9241-210:2010
39

53. 40

54. 40
Understand and
specify context

55. 40
Understand and
specify context
Specify user
requirements

56. 40
Understand and
specify context
Specify user
requirements
Produce Design
Solutions

57. 40
Understand and
specify context
Specify user
requirements
Produce Design
Solutions
Evaluate against
requirements

58. 40
Understand and
specify context
Specify user
requirements
Produce Design
Solutions
Evaluate against
requirements

59. Specify user requirements
41

60. 42

61. 43

62. 44

63. Produce Design Solutions
45

64. 46

65. 47

66. 48

67. Evaluate against requirements
49

68. Vi
50
Virtual Reality Testing…

69. 51

70. 51

71. 52

72. 52

73. The Final Result
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74. The Security Assistant
54

75. 55

76. 55
Layer
1

77. 55
Layer
1
Layer
2

78. 55
Layer
1
Layer
2
Layer
3

79. 55
Layer
1
Layer
2
Layer
3
Layer
4

80. 56

81. 56

82. 56
1. 2. 3. 4.

83. 56

84. 56
Security Level 1 of 4,
low security

85. Findings from the project
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86. Accepted the advice
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87. But… why should I trust this?
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88. Changing the security level
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89. Changing the security level
60

90. Accessibility Issues
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91. 62

92. 62

93. 62

94. 62

95. TalkBack
63

96. Future Work
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97. 65

98. Add trust to the security assistant
66

99. What about when I don’t have a
smartphone?
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100. Guidelines
68

101. 69
Have we fixed our toasters?

102. Contact
70
Trenton Schulz
Senior Research Scientist
Norwegian Computing Center
trenton.schulz@nr.no
+47 22 85 25 68
http://ict.nr.no

103. Image Credits
71
Slide 2, Untillde
!
Slides 4–7, 15–17, 19, 24–25, 43–44, 50, 69 Copyright 2014,
thinkstockphotos.ca, a division of Getty Images
!
Slide 20, EMVCo
!
Slide 52, Copyright 2013, aftenposten.no (http://www.aftenposten.no/nyheter/
iriks/Ville-du-bodd-i-et-hus-hvor-alt-er-koblet-til-Internett--7192204.html)
!
All other images, Norsk Regnesentral or uTRUSTit