More Related Content
Similar to Benchmarking Strategic Planning (20)
More from Improvement Skills Consulting Ltd. (20)
Benchmarking Strategic Planning
- 1. © 2013 Copyright ISC Ltd.
Strategic Planning:
Benchmarking and Best Practice
“If you don’t have any important choices
to make about the future, you don’t
need strategic planning”
- 2. © 2013 Copyright ISC Ltd.
How to benchmark Strategic Planning
I was asked recently for my thoughts on how
to go about benchmarking a Strategic
Planning process
My immediate response was that the process
is pretty much generic, but good practice is
likely to be defined by roles and behaviours
adopted within the process
- 3. Benchmarking Strategic Planning
A few words of caution…
Adopting so-called best practices is a follower’s
strategy
An organisation that simply adopts another’s
practices will never be a leader and is likely not to be
innovative, agile or fit for the future
That’s not to say that Benchmarking and adoption of
best practices are a waste of time. It’s just that they
need to be done with thought and consideration of
where and when they might add value. When used to
stimulate ideas and step changes in performance they
certainly have their place
© 2013 Copyright ISC Ltd.
- 4. Information sources
It’s fairly easy to find information on good
practices in Strategic Planning
The Association for Strategic Planning has
defined 10 Attributes
The APQC published a benchmarking study and
summarised 9 key points
Numerous consultancies have published papers
Some of the research is quite dated, but is
remarkably consistent with more recent
material
© 2013 Copyright ISC Ltd.
- 5. The underlying framework
The APQC says approaches to planning
processes and planning system designs vary
greatly, but the underlying framework has
universal relevance
© 2013 Copyright ISC Ltd.
Issue and
option
generation
Prioritisation
Review and
feedback
- 6. My conclusions
Based on my research, I thought it worth
sharing the overall conclusions on best
practices in strategic planning…
© 2013 Copyright ISC Ltd.
- 7. The planning process
It’s generic!
It should be flexible and subject to continuous
improvement
Feedback and learning should be built in
It’s a vehicle for learning and for preparing
people for implementation
Need a supporting toolkit that is flexible and
scalable
Tools are just that; tools not rules!
It’s not about templates
© 2013 Copyright ISC Ltd.
- 8. Strategic vs. Business Planning
Strategic planning cycle times are shortening,
so the boundaries between SPs and BPs are
blurring
Business Planning is based on a strong
corporate culture and vision
Strategic Plan may cover 3-5 years but there
should be a 1 year drop off so the plan is
updated annually
Business Plan covers the next 12 months
© 2013 Copyright ISC Ltd.
- 9. Who develops strategy?
Led from the top
Those who carry out strategy also make it
Developed as a team, not done by Planners
or Finance
© 2013 Copyright ISC Ltd.
- 10. Creating strategy
Insight comes from asking the right questions
Fact-based approach, data driven
Use external data primarily, not internal
performance (or worse, Financial data)
Document the strategic thinking and choices
Challenge the status quo, set stretch goals
Driven by your Vision, not your Mission
© 2013 Copyright ISC Ltd.
- 11. The plan
Short and simple; a few pages long
A road map, not a book
Focused on the most important things to
accomplish
Must be implementable, not a wish list
Not tablets of stone, responsive to changing
conditions
A means to an end, not the end in itself
© 2013 Copyright ISC Ltd.
- 12. Communications
The strategy should be transparent 2-3 levels
down the organisation
Communication of the strategy is formal and
rigorous
“Sharing Strategic Plans with all employees is one
of the few generic business practices that
differentiates the above average performers from
the rest” [American Foundation for Quality Survey]
© 2013 Copyright ISC Ltd.
- 13. Implementation
You have to do something with it (other than
file and forget)
Measure progress against goals and
achievement of deadlines
Deliver practical benefits over the long term
© 2013 Copyright ISC Ltd.
- 14. Some final thoughts…
Best practices are actually only “best” in the
context of the organisation, culture, processes,
people and skills from which they originated
They don’t come with a Manual that describes
how to implement them or how to achieve
superior levels of performance
It can be extremely difficult to replicate others’
capability to achieve a particular level of
performance because that is largely due to their
people, not their processes
© 2013 Copyright ISC Ltd.
- 15. Further reading
From my website:
Why Benchmarking Might Not Work
SMART Planning
Are you ready for a Balanced Scorecard?
Does your Balanced Scorecard Add Value?
Identifying Measurements with a Balanced
Scorecard
OpenStrategies: An Introduction
© 2013 Copyright ISC Ltd.